Safeguarding Policies in Organizations

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Questions and Answers

What is the purpose of safeguarding policies in all organizations?

To protect vulnerable groups such as children, the elderly, and young people from harm.

What does the abbreviation 'MAS' stand for in context of safeguarding?

Multi-agency Safeguarding Hub.

Safeguarding policies apply only to organizations that work specifically with children.

False (B)

Which organization inspects and regulates healthcare and social care services provided by hospitals, care homes, doctors, and dentists in England?

<p>The Care Quality Commission (CQC) (B)</p> Signup and view all the answers

What is an employment contract in the context of employment?

<p>It's an agreement between an employer and an employee outlining the terms of employment such as responsibilities, duties and rights.</p> Signup and view all the answers

The employment contract is solely for the benefit of the employer.

<p>False (B)</p> Signup and view all the answers

What is the term used for a concern, problem or complaint you may have at work?

<p>Grievance</p> Signup and view all the answers

Which of the following is not a typical issue that can cause grievances in the workplace?

<p>Personality clashes (B)</p> Signup and view all the answers

A grievance procedure should be initiated only if there is a formal complaint made in writing.

<p>False (B)</p> Signup and view all the answers

An employee is not allowed to have a colleague or a trade union representative at a grievance meeting.

<p>False (B)</p> Signup and view all the answers

What is a disciplinary policy?

<p>It is a formal procedure that outlines how an employer should address unacceptable behaviors from their employees.</p> Signup and view all the answers

The disciplinary policy should be incorporated into the statement of employment particulars.

<p>True (A)</p> Signup and view all the answers

What is the abbreviation 'CPD' in context of workplace training and development?

<p>Continuing Professional Development</p> Signup and view all the answers

Flashcards

Safeguarding Policy

A formal policy put in place to protect individuals from harm, abuse, and neglect, ensuring their health, well-being, and human rights are upheld. It applies to organizations dealing with children, young people, and the elderly.

Grievance Policy

A set of guidelines, practices, and procedures that outline how an organization should handle concerns, problems, or complaints raised by employees about their work, working conditions, or relationships with colleagues.

Grievance

Any concern, problem, or complaint raised by an employee regarding their work, working conditions, or their relationship with colleagues.

Disciplinary Policy

A formal process for addressing unacceptable or improper employee behavior (misconduct) or performance issues (lack of capability). It involves defined steps, with clear communication and opportunities for the employee to respond.

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Performance Review

The process of evaluating an employee's work performance against set standards and expectations, including targets and formal requirements. It also involves providing constructive feedback to help the employee improve.

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Employment Contract

A formal document outlining the terms of employment between an employer and an employee. It includes details about the job role, responsibilities, work schedule, salary, benefits, and other important conditions.

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Statement of Employment Particulars

A written document outlining the key details of an employee's role, including their job title, salary, working hours, and other important aspects of their employment.

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Probationary Period

A period of time during which a new employee is evaluated to see if they are suitable for the permanent position. This period typically involves assessing their performance, skills, and fit within the organization.

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Legally Binding Contract

A situation where both the employer and the employee are legally bound by the terms and conditions outlined in their employment contract.

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Implied Terms in a Contract

A situation where the terms of a contract are not explicitly written down but are implied by the laws and regulations governing employment or by common practices in the industry.

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Social Inclusion

The process by which organizations strive to create an environment where everyone feels valued, respected, and included. It involves creating policies and practices that promote fairness, equity, and diversity across all aspects of the organization.

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Social Exclusion

The opposite of social inclusion. It describes how groups of people can be marginalized or excluded from social, economic, or healthcare systems, often facing prejudice and discrimination.

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Inverse Care Law

The concept that those with the greatest need for medical care are often the least likely to access it. This cycle of disadvantage can be broken by promoting social inclusion and addressing barriers to healthcare access.

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Multi-agency Safeguarding Hub (MASH)

A multi-agency approach in child safeguarding, where different agencies involved in child protection gather and process information efficiently. It facilitates collaboration and helps to make decisions that are in the best interest of the child.

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Acas (Advisory, Conciliation and Arbitration Service)

A public body that advises employers and employees on workplace issues and helps to improve relationships between them. It provides information and resources about employment law, workplace rights, and best practices.

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Employment Tribunal

A body that hears and resolves cases between employees and employers where individuals believe they've been unfairly treated, such as unfair dismissal or discrimination.

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Quality Standards

A set of standards that organisations must meet to ensure the quality of their work, services, and overall operations. These standards are often based on national or international guidelines and help to maintain consistency and improve outcomes.

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Quality Standards in Healthcare

A set of guidelines that promotes consistency and high-quality outcomes in clinical practice, ensuring that interventions are evidence-based and aligned with best practices.

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Collective Agreement

An agreement made between an employer and a group of employees, typically through a trade union or staff association. It establishes terms and conditions of employment that apply to all members of the group.

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Trade Unions

A group of employees who collectively negotiate with their employer on pay, benefits, and working conditions. They act as a voice for employees and strive to ensure fair treatment and a safe work environment.

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Staff Associations

A group of employees who come together to represent their interests in negotiations with the employer. They may not have the same legal protections as trade unions but share a common goal of improving working conditions.

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Contract Terms

The legal parts of a contract, outlining the rights, obligations, and responsibilities of both the employer and employee. These can be written, verbal, or implied.

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Indefinite Employment Contract

A type of contract that has no fixed end date and continues indefinitely until terminated by either the employer or employee, with proper notice.

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Fixed-term Employment Contract

A type of contract with a specific start and end date. It's used for temporary projects or roles, with the expectation of ending at a predetermined time.

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Salary

A type of contract where the employee is paid a fixed amount for their work, regardless of the number of hours they work.

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Hourly Rate

A type of contract where the employee is paid based on the number of hours they work.

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Commission

A type of contract where the employee is paid based on their performance and achievements, such as sales targets or project completions.

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Agency Worker

A type of employment where the employee is not employed by the company directly, but instead works through an agency, often for a specific period or project.

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Fair Recruitment Practices

The process by which an employer ensures that all applicants for a job are treated fairly and that no discrimination occurs during the recruitment process.

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Best-Fit Candidate

The process by which an employer ensures that the candidate who is best suited for the role is selected, based on their skills, experience, and qualifications.

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Study Notes

Safeguarding Policies

  • Safeguarding policies are required in all organisations, not just those dealing with children, young people or the elderly.
  • These policies should provide guidelines on what an organisation needs to do in order to protect individuals' health, wellbeing and human rights.

Scope

  • Safeguarding policies should ensure individuals are protected from harm. This includes those working within the organisation, service users and visitors.

Agencies Involved in Safeguarding

  • Local authority social care services for adults, young people and children have a statutory duty to safeguard and promote the welfare of people at risk.
  • GPs can be the first point of contact within the healthcare system. The Royal College of General Practitioners (RCGP) is working towards embedding safeguarding of adults and children into everyday routine practice. This includes recognising patterns of neglect, referring patients to appropriate secondary healthcare, responding to hospital (or social care) requests, supporting families and for responding to inter-agency requests.
  • Hospitals (secondary healthcare) play a similar role to GPs.
  • Education settings such as schools and colleges can identify early warning signs of neglect or other safeguarding issues affecting their students.
  • Ofsted inspect and regulates services that care for children and young people, as well as schools, colleges and other services that provide education.

Research

  • Multi-agency safeguarding hub (MASH) model has been developed as a way of allowing the many different agencies and professionals involved in child safeguarding to gather and process information quickly and efficiently. This partnership and co-ordination means that they are better placed to correct, appropriate and proportionate decisions relating to child safety.
  • Is there a MASH in your local area? Can you see ways in which this could be applied in a healthcare setting?

Employment Contracts

  • Every employee has an employment contract with their employer. The contract does not have to be written down – in fact, as soon as someone accepts a job offer, they have a contract with their employer. This means that if either side backs out (for example, the employee withdraws the job offer or they decide to take a different job), they could risk legal or action for compensation.
  • Employment contract is an agreement that sets out:
    • employment conditions
    • rights
    • duties
  • Both employer and employee must stick to the terms of the contract.

Performance Reviews

  • Evaluating work performance against standards and expectations; you might have been given targets to achieve or, if you work in a highly regulated sector, you might have formal standards to maintain or strive for.
  • Giving feedback; a performance review gives your line manager (the person who manages you directly, i.e., your boss) the opportunity to help you improve your performance by encouraging you to improve and by providing opportunities to raise concerns.
  • Providing opportunities to raise concerns or issues: performance reviews are not simply about evaluating your performance, you can also raise any concerns or issues that you have. Try to be non-confrontational – telling your manager exactly what they do wrong and how you could do it so much better might be a career-limiting move!
  • Contributing to continuing professional development (CPD): this might mean identifying areas where you need more training or education so that you can develop in your work.

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