7 Questions
One of the primary purposes of medical documentation is to prove causation
True
If a medical provider asks you for the policy limits and insurance carrier, you can disclose the information via email.
False
You must never share the policy limits information with medical providers by any means.
False
A case handler should never discuss medical treatment with providers by any means.
False
It is okay for case handlers to request via email the recommendations and referrals from a medical provider.
True
Scenario. A pain specialist sent you an email requesting the policy limits to authorize the procedure recommended. If the information is not provided, the procedure will not be performed. You should respond the email with the requested information to avoid gaps in treatment.
False
Scenario. You received a medical report and noticed that there was incorrect information in it. You have to request the correction via email.
False
Test your knowledge of medical documentation and communication practices with this quiz scenario. Learn about the appropriate exchange of information between case handlers and medical providers, including the disclosure of policy limits and insurance carriers.
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