Questions and Answers
What does the word 'Prescription' refer to in the RxConnect System?
It includes some of the common prescription processing options along with their quick codes.
What are Action Queues in the RxConnect System?
Queues you work out of at each workstation that prioritize work focusing on time-sensitive tasks impacting customers.
What do Pending Queues contain?
They contain prescriptions that are pending in next steps.
What is the purpose of Patient Search in the RxConnect System?
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What does the term 'Maintenance' refer to in the context of the RxConnect System?
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What is the Navigation Bar used for in the RxConnect System?
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What information does the Dashboard provide?
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What are Function Keys in the RxConnect System?
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Study Notes
Prescription
- Involves various common processing options with specific quick codes for efficient handling.
Action Queues
- Workstations utilize Action Queues to prioritize tasks.
- Ensures focus on time-sensitive work affecting customer service.
Pending Queues
- Houses prescriptions awaiting further action or approval.
- Prescriptions requiring attention will transition to Action Queues at the appropriate time.
Patient Search
- Offers guidance on locating patients or prescriptions needing refills.
- Essential for ensuring timely and accurate patient services.
Maintenance
- Includes system administration options and associated quick codes.
- Allows batch printing of back tag labels and facilitates Prescriber contact for follow-up, adhering to legal regulations.
Navigation Bar
- Area designated for inputting quick codes or keywords to access specific RxConnect system information.
- Provides prompts to enter relevant information for the current screen being used.
Dashboard
- Displays the number of prescriptions in each Action Queue, enhancing visibility into pharmacy priorities.
- Aids in managing workload effectively and addressing urgent tasks promptly.
Function Keys
- Keyboard shortcuts designed for quick access to specific information.
- Streamlines primary activities within the RxConnect system, improving overall efficiency.
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Description
Explore key concepts of the RxConnect system through these informative flashcards. Each card highlights important terms like 'Prescription' and 'Action Queues', along with their definitions to help reinforce your understanding. Perfect for anyone looking to enhance their knowledge of prescription processing and workflow management.