Podcast
Questions and Answers
What is the total number of man-hours saved by the Singapore General Hospital since 2020 through robotic process automation?
What is the total number of man-hours saved by the Singapore General Hospital since 2020 through robotic process automation?
52,500 man-hours
How much money did the Singapore General Hospital gain in productivity due to robotic process automation?
How much money did the Singapore General Hospital gain in productivity due to robotic process automation?
$1.8 million
What was the most recent use case of RPA at the SGH Physiotherapy Department?
What was the most recent use case of RPA at the SGH Physiotherapy Department?
Patient-reported outcome measures (PROMs) collection
How many hours of manual calculations and documentation were saved by the RPA technology at the Physiotherapy Department during a trial?
How many hours of manual calculations and documentation were saved by the RPA technology at the Physiotherapy Department during a trial?
What is the current response rate for patient-reported outcome measures (PROMs) at the Physiotherapy Department?
What is the current response rate for patient-reported outcome measures (PROMs) at the Physiotherapy Department?
Which department at SGH launched its first RPA use case in contact centre operations in 2020?
Which department at SGH launched its first RPA use case in contact centre operations in 2020?
What is the predictive tool used at SGH to check patients' fitness for surgery?
What is the predictive tool used at SGH to check patients' fitness for surgery?
What is the immersive gamified training module developed by SGH for nurse training?
What is the immersive gamified training module developed by SGH for nurse training?
Who mentioned that RPA may benefit patients depending on the use case at SGH?
Who mentioned that RPA may benefit patients depending on the use case at SGH?
What technology did SGH recently tap into for nurse training?
What technology did SGH recently tap into for nurse training?
What is the full form of RPA mentioned in the context of SGH's operations?
What is the full form of RPA mentioned in the context of SGH's operations?
What aspect of work does Chan Wai Ching mention that staff can focus on when RPA is used for repetitive tasks?
What aspect of work does Chan Wai Ching mention that staff can focus on when RPA is used for repetitive tasks?
