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Questions and Answers
What is the primary purpose of root cause analysis (RCA)?
What is the primary purpose of root cause analysis (RCA)?
- Providing temporary solutions to faults or problems
- Creating theories based on empirical evidence
- Identifying the root causes of faults or problems (correct)
- Testing theories with empirical data
How many steps are involved in decomposing RCA?
How many steps are involved in decomposing RCA?
- Four steps (correct)
- Two steps
- Six steps
- Eight steps
What is the purpose of establishing a causal graph in RCA?
What is the purpose of establishing a causal graph in RCA?
- To create a visual representation of the problem
- To provide a timeline of the problem occurrence
- To link the root cause with the problem (correct)
- To identify all possible causes of the problem
What is the role of RCA in the remediation process?
What is the role of RCA in the remediation process?
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