Room Status and Types Quiz

Room Status

• Room status codes help housekeeping attendants determine which rooms need immediate cleaning or preparation.
• These codes allow for efficient communication of room status to other employees.
• Room status can be occupied, occupied and ready, occupied and dirty, vacant and clean, vacant and dirty, ready, check-in, check-out, did not check out (skipper), stayover, due out, double lock, out of order, and do not disturb.

Room Types

• Single or standard rooms have one bed and are for one guest.
• Double or twin rooms have two single beds and are for two guests.
• Twin double or double double rooms have two double beds or queen-sized beds and can accommodate more than two guests.
• Triple rooms accommodate three guests, either using a double bed and a rollaway bed or two double beds and a rollaway.
• Quadruple rooms contain two double beds or four single beds and can accommodate four guests.

Door Signs

• Door signs are used as communication symbols for each room.
• They provide special instructions from guests or hotel establishment.
• Examples include "Please Tidy My Room," "Do Not Disturb," and others.

Procedures for Handling Do Not Disturb (DND) Rooms

• Check if the guest is staying or checking out.
• Management should call the guest to see if they want room service or are staying.
• Knock on the door and inspect if the room is occupied.
• Note the refusal of room service on assignment sheets.

Guest Types

• Free independent travelers or foreign individual tourists (FIT) are travelers alone.
• Joiners are guests who stay in the same room with another guest.
• Very important persons (VIPs) are prominent guests, such as high-ranking officials and executives, who require priority treatment.

Safety and Security of Guests

• Safety and security procedures are in place to protect guests.

Hazard, Risk and Accident

• Hazard is a source or situation with the potential for harm, including injury, illness, property damage, or environmental damage.
• Risk is the prediction of the probable outcome of a hazard, based on past experience.
• Accidents are unexpected events, typically sudden, associated with injury, loss, or harm to individuals or property.

Tools and Cleaning Materials

• Cleaning materials and tools are used to maintain rooms, such as vacuums and cleaning cloths.
• The situational factors surrounding the job should be considered when choosing cleaning materials and tools.

Cleaning Procedures

• Cleaning materials such as solvents, detergents, and disinfectants are used to maintain rooms in hotels.
• Solvents are used for grease and oil stains.
• Detergents are used for wet cleaning tasks.
• Disinfectants are used to kill bacteria and viruses.
• Solvent-based cleaning products may be ideal for machinery and equipment.
• A broom is good for cleaning off dirt and dust.
• Maintaining a vacuum cleaner will ensure proper function.
• Proper storage of tools will prevent damage over time.
• Proper cleaning of equipment will reduce risks of spreading bacteria of germs.