Podcast
Questions and Answers
Social workers in the role of a ______ link client systems with needed resources and services.
Social workers in the role of a ______ link client systems with needed resources and services.
broker
A social worker acting as a ______ may mediate disputes between hospital administrators and patients.
A social worker acting as a ______ may mediate disputes between hospital administrators and patients.
mediator
Social workers acting as ______ help clients gain knowledge and skills to address their problems.
Social workers acting as ______ help clients gain knowledge and skills to address their problems.
educators
In connecting people with resources, social workers must have a knowledge of community resources, be familiar with the policies of the resources systems and establish working ______ with key contact persons.
In connecting people with resources, social workers must have a knowledge of community resources, be familiar with the policies of the resources systems and establish working ______ with key contact persons.
Social workers acting as ______ provide guidance to clients and assist them in solving problems and in making life-changing decisions.
Social workers acting as ______ provide guidance to clients and assist them in solving problems and in making life-changing decisions.
The role of a ______ involves assessing client needs, coordinating the delivery of essential goods and services, as well as ensuring timely service delivery.
The role of a ______ involves assessing client needs, coordinating the delivery of essential goods and services, as well as ensuring timely service delivery.
The social worker facilitates group ______ and activities.
The social worker facilitates group ______ and activities.
The municipal social worker who rescued a child victim of sexual abuse may refer her client to an ______ catering to children victims of sexual abuse for case management as a ______.
The municipal social worker who rescued a child victim of sexual abuse may refer her client to an ______ catering to children victims of sexual abuse for case management as a ______.
Social workers need to develop simple and effective ______ mechanisms and ways of monitoring whether clients follow through on referrals.
Social workers need to develop simple and effective ______ mechanisms and ways of monitoring whether clients follow through on referrals.
A social work practitioner may teach a community leader how to assess community ______ and assets in the role of an educator.
A social work practitioner may teach a community leader how to assess community ______ and assets in the role of an educator.
The social worker maintains close ______ with clients and service providers to ensure proper and timely service deliveries as a case manager.
The social worker maintains close ______ with clients and service providers to ensure proper and timely service deliveries as a case manager.
A social worker may organize a support ______ for women victims of domestic violence as a facilitator.
A social worker may organize a support ______ for women victims of domestic violence as a facilitator.
Social workers help resolve ______ and disagreements among client systems in conflict as a mediator.
Social workers help resolve ______ and disagreements among client systems in conflict as a mediator.
Social workers link client systems to needed ______ and services as a broker.
Social workers link client systems to needed ______ and services as a broker.
Social workers help clients in making ______ decisions in the role of a counselor.
Social workers help clients in making ______ decisions in the role of a counselor.
Social workers must be familiar with the ______ of the resources systems when connecting people with resources.
Social workers must be familiar with the ______ of the resources systems when connecting people with resources.
As a case manager, social workers arrange and coordinate the ______ of essential goods and services.
As a case manager, social workers arrange and coordinate the ______ of essential goods and services.
Social workers facilitate ______ discussions and activities.
Social workers facilitate ______ discussions and activities.
As a case manager, social workers ______ the needs of clients.
As a case manager, social workers ______ the needs of clients.
The social worker acting as a mediator may discuss issues about hospital policies that are found to be too ______ by the complaining party.
The social worker acting as a mediator may discuss issues about hospital policies that are found to be too ______ by the complaining party.
Flashcards
Case Manager/Coordinator
Case Manager/Coordinator
Social workers assess client needs, arrange services, and ensure timely delivery of goods and services.
Broker
Broker
Social workers link clients with needed resources and services within the community.
Counselor
Counselor
Social workers guide clients in solving problems and making important decisions
Educator
Educator
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Facilitator
Facilitator
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Mediator
Mediator
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Study Notes
Roles of Social Workers
Case Manager/Coordinator
- Social workers assess client needs.
- They arrange and coordinate the delivery of essential goods and services to assist target beneficiaries.
- They directly engage with clients to guarantee timely delivery of goods and services.
- They maintain close contact with clients and service providers ensuring appropriate and timely service deliveries.
Broker
- Social workers connect client systems, like individuals, families, groups and communities, to necessary resources and services.
- An example includes a municipal social worker referring a rescued child victim of sexual abuse to an NGO that cares for children victims of sexual abuse.
- Social workers need a comprehensive understanding of community resources when connecting people with assistance.
- Social workers should be familiar with the policies of resource systems.
- They should establish strong working relationships with key contact persons.
- Social workers must develop simple, effective referral mechanisms.
- They develop methods to monitor if clients follow through on referrals.
Counselor
- Social workers offer guidance and support to clients, assisting them in solving problems and making impactful life decisions.
- For example, a social worker might support a teenage client in addressing their gender identity issues.
Educator
- Social workers educate clients, providing them with knowledge and skills to tackle their challenges.
- An example includes a social work practitioner teaching a community leader how to evaluate community needs and resources.
Facilitator
- Social workers facilitate group discussions and activities.
- A social worker might organize a support group for women who are victims of domestic violence.
Mediator
- Social workers aid in resolving conflicts and disagreements among client systems.
- A social worker can mediate discussions between patients and hospital administrators regarding hospital policies seen as too strict by the complaining party.
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