RMA Practice Exam Flashcards
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Questions and Answers

Body activities such as breathing, circulation, and heartbeat are regulated by the?

Autonomic nervous system

Which gas is brought into the body, and which is eliminated by the respiratory system?

  • Carbon monoxide, Oxygen
  • Oxygen, Carbon dioxide (correct)
  • Helium, Carbon dioxide
  • Nitrogen, Oxygen

    • The muscular tissue of the heart is called the?

    Myocardium

    Blood enters the right atrium of the heart from the?

    <p>Vena cava</p> Signup and view all the answers

    The disorder characterized by degeneration of the myelin sheath is?

    <p>Multiple sclerosis</p> Signup and view all the answers

    The functional, microscopic filtration unit of the kidney is the?

    <p>Nephron</p> Signup and view all the answers

    The testes produce?

    <p>Both A and B</p> Signup and view all the answers

    The amount of circulating blood in the body of an average adult is about?

    <p>6 liters</p> Signup and view all the answers

    The main function of white blood cells is to?

    <p>Defend the body against invading bacteria and viruses</p> Signup and view all the answers

    The process that stops bleeding is called?

    <p>Hemostasis</p> Signup and view all the answers

    The spinal cavity contains the?

    <p>Spinal cord</p> Signup and view all the answers

    Air is brought into the lungs by way of the?

    <p>Trachea</p> Signup and view all the answers

    The longest and strongest bone of the skeleton is the?

    <p>Femur</p> Signup and view all the answers

    The dome-shaped muscle that separates the thoracic cavity from the abdominal cavity is the?

    <p>Diaphragm</p> Signup and view all the answers

    Which of the following organs serves as a reservoir for blood?

    <p>Spleen</p> Signup and view all the answers

    The skin performs all of the following functions EXCEPT?

    <p>Nitrogen-containing waste excretion</p> Signup and view all the answers

    The vocal cords are located in the?

    <p>Larynx</p> Signup and view all the answers

    Otitis media is an inflammatory condition of the?

    <p>Ear</p> Signup and view all the answers

    Insulin is produced in the?

    <p>Pancreas</p> Signup and view all the answers

    If a patient is diagnosed with enteritis, which part of the digestive tract is inflamed?

    <p>Intestines</p> Signup and view all the answers

    Which portion of the external ear is shaped to catch sound waves?

    <p>Pinna</p> Signup and view all the answers

    The peripheral nervous system is made up of?

    <p>Peripheral nerves</p> Signup and view all the answers

    Another name for the eardrum is the?

    <p>Tympanic membrane</p> Signup and view all the answers

    Legally, a physician?

    <p>None of the above</p> Signup and view all the answers

    In order to release medical information to another source?

    <p>The patient must sign a release form</p> Signup and view all the answers

    In order for a contract to be enforceable, the contract must include?

    <p>All of the above</p> Signup and view all the answers

    The medical record of a patient who is a minor should be kept?

    <p>Until the patient reaches the age of majority, plus the number of years for the statute of limitations in the particular state</p> Signup and view all the answers

    The medical record is owned by?

    <p>The physician/clinic</p> Signup and view all the answers

    Establishing and maintaining policies and procedures that protect the medical office and staff from lawsuits is called?

    <p>Risk management</p> Signup and view all the answers

    Statute of limitations refers to?

    <p>The time period allowed for beginning a lawsuit for malpractice</p> Signup and view all the answers

    It is important for patients to understand their responsibility in relation to their medical record. The patient needs to understand all of the following EXCEPT?

    <p>The medical terminology used in the record</p> Signup and view all the answers

    Which of the following best demonstrates confidentiality of the patient record?

    <p>Records stored in a locked drawer</p> Signup and view all the answers

    For office surgery, a consent form must be signed?

    <p>Before the patient has been administered any medication</p> Signup and view all the answers

    Mabel, who is terminally ill, is adamant that no 'heroic' measures be taken should she become incompetent. This request would be detailed in Mabel's?

    <p>Living will</p> Signup and view all the answers

    In most states, a physician is required to report?

    <p>Both A and C</p> Signup and view all the answers

    Informed consent is established when the patient?

    <p>Is told by the physician of any risks, hazards, or possible complications with the treatment in terms that the patient fully understands</p> Signup and view all the answers

    A medical assistant is considered to be a professional. This means that a medical assistant has?

    <p>All of the above</p> Signup and view all the answers

    The patient is a mentally challenged adult. The adult who accompanied the patient has some errands to do. How should the medical office staff handle this situation?

    <p>Tell the accompanying adult that he or she must remain in the office with the patient</p> Signup and view all the answers

    The opposite of anterior is?

    <p>Posterior</p> Signup and view all the answers

    The prefix HYPER- means?

    <p>Above</p> Signup and view all the answers

    Joint pain may be charted as?

    <p>Arthrodynia</p> Signup and view all the answers

    Otoplasty is a surgical procedure performed on the?

    <p>Ear</p> Signup and view all the answers

    The clinical term for farsightedness is?

    <p>Hyperopia</p> Signup and view all the answers

    Inflammation of the brain is?

    <p>Encephalitis</p> Signup and view all the answers

    An enlargement of the heart is termed?

    <p>Cardiomegaly</p> Signup and view all the answers

    The combining form XANTHO- indicates the color?

    <p>Yellow</p> Signup and view all the answers

    The suffix -EMIA refers to?

    <p>Blood</p> Signup and view all the answers

    The plural of 'appendix' is?

    <p>Appendices</p> Signup and view all the answers

    After an initial period of denial, terminally ill Janet moved to the second phase of the grieving process, which is?

    <p>Anger</p> Signup and view all the answers

    Understanding the feelings that a patient has in both an intellectual and an emotional way is called?

    <p>Empathy</p> Signup and view all the answers

    A patient has been diagnosed with high blood pressure. The medical assistant should instruct her to restrict her intake of?

    <p>Sodium</p> Signup and view all the answers

    Teaching modalities planned for a patient who has just been diagnosed with diabetes should include all of the following EXCEPT?

    <p>Relying on only one teaching method</p> Signup and view all the answers

    There are three important areas of learning. They are?

    <p>Cognitive, affective, and psychomotor</p> Signup and view all the answers

    Patient teaching is very important to the prognosis for the patient. Any teaching should therefore be?

    <p>Documented as part of the patient medical record</p> Signup and view all the answers

    A patient is diagnosed with a very elevated blood pressure. Which of the following will make it most difficult for her to learn about dietary modifications?

    <p>She doesn't know how to read food labels</p> Signup and view all the answers

    Factors that could interfere with the effectiveness of the communication process include?

    <p>All of the above</p> Signup and view all the answers

    In communicating with patients, the medical assistant can make sure that the patient has correctly received a message by?

    <p>Asking the patient to repeat the message</p> Signup and view all the answers

    The word GRAVIDA refers to?

    <p>Pregnancy</p> Signup and view all the answers

    When the medical assistant does not understand what the patient has said, which of the following would be appropriate to clarify the communication?

    <p>&quot;I'm sorry, I did not understand what you just said. Could you please repeat it?&quot;</p> Signup and view all the answers

    Insulin is produced in the?

    <p>Pancreas</p> Signup and view all the answers

    The medical term for high blood pressure is?

    <p>Hypertension</p> Signup and view all the answers

    The combining form that indicates BLACK is?

    <p>Melan/o</p> Signup and view all the answers

    A minor offense that usually results in only a fine is a(n)?

    <p>Infraction</p> Signup and view all the answers

    A keloid is?

    <p>An abnormal scar formation</p> Signup and view all the answers

    The infant is able to equate sound with action, smiles at self in mirror, and has increased interest in exploration at?

    <p>8 months</p> Signup and view all the answers

    The plural form of IRIS is?

    <p>Irides</p> Signup and view all the answers

    Licensure?

    <p>All of the above</p> Signup and view all the answers

    CPT codes are updated annually. In an updated book, a darkened triangle in front of the code indicates that?

    <p>The description has been changed or modified</p> Signup and view all the answers

    The codes that cover the service-oriented rather than the procedure-oriented services are in the numerical range of?

    <p>99201 to 99499</p> Signup and view all the answers

    Claims may be rejected or underpaid if the CPT code?

    <p>Is not backed up with documentation from the patient record</p> Signup and view all the answers

    The fixed amount of money that an insured patient is required to pay each time he or she receives treatment is called the?

    <p>Co-payment</p> Signup and view all the answers

    Julie Ann's father is serving in the Marine Corps. Her medical care is covered by?

    <p>TRICARE</p> Signup and view all the answers

    When the office accepts payments directly from the insurance company, it is called?

    <p>Assignment of benefits</p> Signup and view all the answers

    The insurance plan for the indigent is?

    <p>Medicaid</p> Signup and view all the answers

    Margo and Rob both work and participate in the health insurance plans offered by their separate employers. When Margo and Rob use their insurance, they are regulated by a term known as?

    <p>Coordination of benefits</p> Signup and view all the answers

    Under the HMO concept, there is only a?

    <p>Co-payment</p> Signup and view all the answers

    Patients who are injured at work and covered under workers' compensation should?

    <p>Have separate medical and financial records</p> Signup and view all the answers

    The insurance plan that provides for care for patients who are suffering from end-stage kidney disease is?

    <p>Medicare</p> Signup and view all the answers

    For each patient, the charges and payments should be recorded on an individualized?

    <p>Ledger card</p> Signup and view all the answers

    Superbills?

    <p>All of the above</p> Signup and view all the answers

    The petty cash account should be?

    <p>Accounted for in a journal</p> Signup and view all the answers

    Usually medical offices utilize a system for billing known as?

    <p>Cycle billing</p> Signup and view all the answers

    An account requires collection activity if it has an outstanding balance after?

    <p>90 days</p> Signup and view all the answers

    When writing to the patient who has a delinquent account, the office cannot threaten to send an account to collection?

    <p>Unless the practice is prepared to follow through</p> Signup and view all the answers

    The medical assistant often is required to make appointments for the patient with a specialist or surgeon. This type of appointment is called?

    <p>A referral</p> Signup and view all the answers

    POMR stands for?

    <p>Problem-oriented medical record</p> Signup and view all the answers

    The methodology of scheduling patients with similar problems or conditions on certain days is called?

    <p>Clustering</p> Signup and view all the answers

    If an unscheduled patient should show up at the office with an apparent emergency condition, that patient is?

    <p>Seen by a physician immediately, ahead of patients who may be waiting</p> Signup and view all the answers

    Which condition may not require a same-day appointment?

    <p>Cold with runny nose</p> Signup and view all the answers

    A 2-year-old girl was found by her mother sitting in a corner of the kitchen sucking on an ant trap. The mother called the office and was instructed by the medical assistant to?

    <p>Remain on the telephone while the office called the poison control center</p> Signup and view all the answers

    Which of the following is not a correct complimentary closing for a letter from the medical office?

    <p>Cordially</p> Signup and view all the answers

    The postage class most used in the medical office is?

    <p>First class mail</p> Signup and view all the answers

    After the mail is opened, it should be?

    <p>Stamped with a date stamp</p> Signup and view all the answers

    Which letter type is the most time-efficient because it does not use excessive tab indents for the address, complimentary close, or signature?

    <p>Full block</p> Signup and view all the answers

    The most common method of filing is?

    <p>Alphabetical</p> Signup and view all the answers

    Which of the following names would be filed first?

    <p>De La Mare, Winston</p> Signup and view all the answers

    In the alphabetical filing system, each name is broken down into?

    <p>Indexing units</p> Signup and view all the answers

    If a color-coding system is used in the medical office, the color code should be?

    <p>Known by everyone in the office</p> Signup and view all the answers

    The purpose of the medical record is to?

    <p>Serve as a legal record documenting the planning and care that the patient received</p> Signup and view all the answers

    The documents in source-oriented medical records are?

    <p>Grouped by the kind of services that were provided</p> Signup and view all the answers

    Study Notes

    Anatomy and Physiology

    • Body activities like breathing, circulation, and heartbeat are controlled by the autonomic nervous system.
    • Oxygen is inhaled, while carbon dioxide is expelled through the respiratory system.
    • The heart's muscular tissue is known as the myocardium.
    • Blood flows into the right atrium from the vena cava.
    • Multiple sclerosis is a disorder leading to degeneration of the myelin sheath.
    • Nephrons are the functional units of the kidneys responsible for filtration.
    • Testes produce sperm and testosterone.
    • Average adult blood volume is approximately 6 liters.
    • White blood cells primarily function to combat infections from bacteria and viruses.
    • Hemostasis is the process crucial for stopping bleeding.

    Human Body Systems

    • The spinal cavity houses the spinal cord.
    • Air enters the lungs through the trachea.
    • The longest bone in the body is the femur.
    • The diaphragm, a dome-shaped muscle, separates the thoracic and abdominal cavities.
    • The spleen serves as a blood reservoir.

    Skin and Sensory Organs

    • The skin does not excrete nitrogen-containing waste.
    • The larynx contains the vocal cords.
    • Otitis media refers to ear inflammation.
    • Insulin production occurs in the pancreas.
    • Enteritis refers to inflammation of the intestines.
    • The external ear's pinna is designed to capture sound waves.
    • The tympanic membrane is another name for the eardrum.
    • Physicians cannot refuse patients solely based on choice; they have certain legal obligations.
    • Medical information release requires the patient's signed consent.
    • For contracts to be enforceable, they must include an offer, acceptance, and consideration.
    • Medical records for minors should be kept until they reach the age of majority plus the statute of limitations period.
    • Medical records are owned by the physician or clinic.
    • Risk management involves policies protecting medical offices from legal issues.
    • The statute of limitations sets the timeframe for initiating malpractice lawsuits.
    • Patients must understand their responsibility regarding their medical records, excluding medical terminology.
    • Confidentiality is demonstrated by keeping records secure from public view.
    • Consent forms for office surgery must be signed before any medication is given.
    • Living wills allow patients to express preferences regarding medical treatment in case of incapacitation.
    • Physicians must report certain conditions like patient deaths and infectious diseases.

    Patient Education and Interaction

    • Essential aspects of patient teaching include cognitive, affective, and psychomotor learning.
    • Documentation of patient education is critical for medical records.
    • Sodium intake restriction is advised for patients with high blood pressure.
    • Effective communication can be ensured by verifying patient understanding.

    Medical Terminology and Conditions

    • The term gravida pertains to pregnancy.
    • The opposite of anterior is posterior.
    • Hyper- indicates "above".
    • Arthrodynia describes joint pain.
    • Encephalitis is inflammation of the brain.
    • Cardiomegaly refers to an enlarged heart.
    • Xanth/o indicates the color yellow, while -emia denotes blood.

    Miscellaneous Medical Knowledge

    • Infraction is a minor offense typically resulting in a fine.
    • Keloids are abnormally formed scars.
    • The eye condition hyperopia is characterized as farsightedness.
    • Infant behavior, such as recognition and exploration at 8 months, indicates development milestones.
    • Licensure in medicine is mandatory and can be revoked or suspended.

    Billing and Insurance Practices

    • Certain CPT codes indicate modified descriptions and should be checked regularly.
    • Claims may face rejection if not backed with necessary documentation.
    • Co-payments are the fixed amounts insured patients must pay during visits.
    • TRICARE covers medical expenses for military families.
    • Medicaid is designated for low-income individuals, while Medicare provides end-stage kidney disease care.

    Office Management

    • Cycle billing is commonly used for managing medical office billing.
    • Accounts over 90 days overdue will require collection activity.
    • Appointment types for specialists are termed referrals.
    • Source-oriented medical records categorize information based on service type.

    Filing and Documentation

    • The most efficient letter format in medical offices is the full block style.
    • First-class mail is the preferred postage class for medical correspondence.
    • Medical records serve as legal documentation for patient care.
    • In filing records, names are indexed into separate units for easy retrieval.
    • Color-coded filing systems should be known to all office personnel for consistency.

    Patient Safety Protocols

    • Immediate medical attention is required for unscheduled emergency patients.
    • In emergencies, patients should stay on the line while help is sought.
    • Communication with patients must be clear; staff should ask for repetition if necessary.

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    Test your knowledge with these flashcards focused on the RMA exam content. Each card covers essential topics related to the autonomic nervous system, respiratory functions, and heart anatomy. Perfect for students preparing for the Registered Medical Assistant certification!

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