Risk Management Introduction
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Questions and Answers

What is an example of external risk that organizations cannot control?

  • Earthquake (correct)
  • Changes in customer demand
  • Failure of internal systems
  • Increased competition in the market
  • Which risk category is concerned with an organization's strategy becoming less effective?

  • Compliance and legal risk
  • Strategic risk (correct)
  • Reputation risk
  • Operational risk
  • What is one way to manage external risks effectively?

  • Implement contingency plans (correct)
  • Ignore environmental trends
  • Reduce staffing levels
  • Focus solely on operational efficiency
  • What is the purpose of creating a risk register?

    <p>To list identified risks and their details</p> Signup and view all the answers

    What typically characterizes operational risk?

    <p>Human or technical failures in processes</p> Signup and view all the answers

    Which of the following represents compliance and legal risk?

    <p>Failure to adhere to GDPR regulations</p> Signup and view all the answers

    Which technique is specifically suited for visualizing the causes of a problem?

    <p>Fishbone diagram</p> Signup and view all the answers

    What is a common consequence of reputation risk?

    <p>Damage to the organization's image</p> Signup and view all the answers

    Which risk is associated with insufficient staffing?

    <p>Tight labour market</p> Signup and view all the answers

    What is a common strategy for identifying risks during a company visit?

    <p>Assessing physical conditions like cleanliness and safety measures</p> Signup and view all the answers

    How can organizations enhance their understanding of operational risks?

    <p>By maintaining a good command of business processes</p> Signup and view all the answers

    What can the error tree analysis help to achieve?

    <p>It visually explores what can go wrong</p> Signup and view all the answers

    What risk category includes the possibility of failing to comply with workplace safety regulations?

    <p>Operational risk</p> Signup and view all the answers

    Who primarily manages the risk of customers stealing goods?

    <p>Store Manager</p> Signup and view all the answers

    Late payment from customers is categorized under which risk?

    <p>Too low liquidity</p> Signup and view all the answers

    What is a key feature of brainstorming in a team context?

    <p>To generate a variety of ideas on risk identification</p> Signup and view all the answers

    What are the two main elements that constitute risk?

    <p>Probability and consequences</p> Signup and view all the answers

    How does the International Organization for Standardization (ISO) define risk?

    <p>Effect of uncertainty on objectives</p> Signup and view all the answers

    Which definition of risk emphasizes the possibility of something bad happening?

    <p>Cambridge Advanced Learner’s Dictionary</p> Signup and view all the answers

    What does 'downside risk' refer to in an investment context?

    <p>Possibility of financial loss</p> Signup and view all the answers

    Which type of risk is characterized by the possibility of only a loss?

    <p>Static risk</p> Signup and view all the answers

    What distinguishes dynamic risks from static risks?

    <p>Dynamic risks lead to potential gains or losses</p> Signup and view all the answers

    What is an example of a dynamic risk?

    <p>A deliberate business investment</p> Signup and view all the answers

    What is often seen as 'upside risk' in a business context?

    <p>Opportunities from uncertain events</p> Signup and view all the answers

    What kind of liability could be invoked when a freelancer copies a company's client database?

    <p>Combination of both 1 &amp; 2</p> Signup and view all the answers

    Which liability refers to damages caused to third parties by an entrepreneur or their staff during professional activities?

    <p>Extra-contractual liability</p> Signup and view all the answers

    What does a professional liability insurance primarily protect?

    <p>Intellectual service providers against property damage claims</p> Signup and view all the answers

    Which scenario does NOT fall under extra-contractual liability?

    <p>A misunderstanding of contract terms leading to loss</p> Signup and view all the answers

    What type of liability could arise from mistakes made during a management mandate?

    <p>Management liability</p> Signup and view all the answers

    What is covered by BA – toevertrouwde goederen insurance?

    <p>Damage to entrusted goods during maintenance or repair</p> Signup and view all the answers

    In the context of liability, what does 'BA – management' specifically protect against?

    <p>Personal loss due to operational failures</p> Signup and view all the answers

    Which of the following is NOT a focus of professional liability insurance?

    <p>Administrative errors causing financial loss</p> Signup and view all the answers

    What is the primary purpose of the Arbeidsongevallenverzekering?

    <p>To cover medical costs and compensation in case of work-related accidents</p> Signup and view all the answers

    Which factor influences the premium amount of the Arbeidsongevallenverzekering?

    <p>The level of risk associated with the company's activities</p> Signup and view all the answers

    What type of legal issues does the Rechtsbijstandverzekering typically cover?

    <p>Disputes over exploitation, goods, or professional activities</p> Signup and view all the answers

    What is recommended when choosing a Rechtsbijstandverzekering?

    <p>Selecting an independent legal assistance policy</p> Signup and view all the answers

    What does the income guarantee or arbeidsongeschiktheidsverzekering provide?

    <p>Income protection in case of illness or accident</p> Signup and view all the answers

    What does the kredietverzekering specifically help businesses with?

    <p>Determining credit risks related to customer transactions</p> Signup and view all the answers

    Which aspect is NOT considered during the insurance audit process?

    <p>Choosing the most expensive insurance policies</p> Signup and view all the answers

    Which type of insurance provides coverage for hospitalization costs for employees?

    <p>Hospitalisatieverzekering KMO</p> Signup and view all the answers

    What type of liability is at stake when a passerby is injured by a falling sign from Ilyas' pop-up store?

    <p>Extra-contractual liability</p> Signup and view all the answers

    Which insurance could Ilyas have taken out to avoid bearing the costs associated with the injury claim?

    <p>BA-operation insurance</p> Signup and view all the answers

    Can Noah be held liable for the damages caused by the overheating heating boiler?

    <p>Yes, because he installed it</p> Signup and view all the answers

    What type of insurance should Noah consider for the installation mishap that caused the fire?

    <p>BA-after delivery insurance</p> Signup and view all the answers

    What was the result of Maria using the wrong color paint for Sara's client?

    <p>Sara must redo the work with the correct color</p> Signup and view all the answers

    What type of damage can the BA-objective insurance cover?

    <p>Both bodily and material damages</p> Signup and view all the answers

    What must be established to hold Noah liable for the damages caused by the overheating?

    <p>Proof of negligence in his installation practices</p> Signup and view all the answers

    How is the liability for the incident with Ilyas' signage characterized?

    <p>It is deemed extra-contractual</p> Signup and view all the answers

    Study Notes

    Risk Management Introduction

    • Risk can lead to losses, but also to gains.
    • Two main elements: probability/uncertainty and consequences.
    • International Organization for Standardization (ISO) defines risk as "Effect of uncertainty on objectives."
    • Oxford English Dictionary (OED) defines risk as "Exposure to the possibility of loss, injury, or other adverse circumstances."
    • Cambridge Advanced Learner's Dictionary defines risk as "The possibility of something bad happening."
    • Uncertainty is a future event that may or may not happen and its probability can only be estimated.
    • Uncertainty can prevent or delay the achievement of organizational objectives.
    • Hazard/threat is an uncertain event with a negative outcome.
    • Managing risk involves using strategies to reduce the probability or impact of negative events.
    • "Downside risk" in investments is the negative outcome.
    • "Upside risk" is the opportunity for positive outcome beyond expectations.
    • Key components of risk include probability/likelihood of uncertainty, uncertain future events, and impact/consequences.

    Types of Risks

    • Dynamic/speculative risks are caused by economic changes and can lead to gains or losses. These risks are not insurable.
    • Static/pure risks are limited to the chance of a loss or maintaining the status quo. These risks are insurable.

    Risk Categories/Universe

    • Financial risk, ICT/Cyber risk, Operational risk, Strategic risk, Reputation risk, and Compliance risk.
    • External risk is outside the organization's control; includes disasters (earthquakes, wildfires, floods, pandemics), trends, and economy.
    • Managing external risks involves timely monitoring and contingency planning (BCP, DRP) and increasing risk awareness.
    • Strategic risk is where strategy becomes less effective.

    Operational Risk

    • Operational risk results from failed or inappropriate policies, systems, or procedures, both technical and human factors.
    • Areas of concern include system failures, poor service delivery, inadequate planning, health & safety issues, and staff skill limitations.
    • Management involves understanding business processes and seeking expert advice.
    • Important laws, regulations, contracts, and agreements apply to all organizations (Environment, Safety and health at work, Food safety, licenses and permits, GDPR).
    • Managing involves understanding business practices and consulting experts.

    Reputation Risk

    • Risk that organizational actions threaten its image and reputation.
    • Management entails responding to negative events or publicity.

    ICT and Cybercrime Risk

    • Risk associated with the use of information and communication technology (ICT), data security and network security.
    • Data protection, privacy, IT fraud, phishing, industrial espionage, and hacking are serious threats.

    Financial Risk

    • Risks related to financial operations including: Credit risk (party failure), Currency risk (exchange rate fluctuations), Interest rate risk, and Liquidity risk (funding trouble).

    Risk Appetite

    • The amount or level of risk an organization is willing to accept, tolerate, or expose itself to in business activities.
    • Risk appetite guides risk measures and controls.
    • Understanding risk appetite involves considering acceptable growth, return, and risk trade-off levels.

    Risk Measurement

    • Risk measurement quantifies risks to an organization.
    • Risks are identified, described, and mapped, and are determined using probability and impact factors.

    Risk Analysis

    • A method for quantifying specified risks (risk = probability x consequence).
    • Steps include identifying, describing, and mapping risks and determining their probability and impact.

    Risk Management Approach

    • Four Critical Steps: Identification, Assessment, Mitigation, and Review/Control. This process focuses on identifying risks, assessing their impact and likelihood, determining appropriate mitigation strategies, and monitoring implemented controls over time.

    Stakeholder Risk Analysis

    • Involves different stakeholders (internal/external) during risk analysis.
    • Useful for a thorough risk analysis.
    • Steps include: preparation, risk policy review, risk identification, risk analysis, articulating mitigation efforts, and reporting conclusions and recommendations.

    Risk Identification Methodologies

    • Tools include Checklist, Brainstorming, Interviews, etc.
    • Risk Register is a tool that facilitates the recording of risks.

    Risk Analysis Tools

    • Including Fishbone diagram (cause and effect), Error Tree analysis (root cause), Quantitative analysis, and Qualitative analysis.

    Risk Scoring

    • Probability of risk occurrence and impact of event occurrence are utilized in determining the overall risk score.
    • Probability and impact scores are used in risk matrices to prioritize risks and risk measures.

    Risk Response: How to Deal With Risks

    • Choosing appropriate responses based on the risk analysis's findings.
    • Methods such as avoidance, reduction (or mitigation), transfer or acceptance.

    Articulating Measures

    • Determining appropriate measures and articulating them within a risk register.
    • Includes description of measures, causes, owner, probability, impact, risk measure, cost, deadline, and accountability.

    Insurance

    • Contract that indemnifies(protects) one party against specified loss/contingency.
    • Insurance coverage protects against risks (e.g., fire, theft), based on contracts with insurance providers.

    Transfer of Risks

    • Transferring risk with agreements/contracts and insurable risks.
    • Not all risks are insurable (dynamic/speculative risks).

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    Related Documents

    Risk Management Summary PDF

    Description

    Explore the fundamental concepts of risk management, including the definitions and elements that shape risk in organizational contexts. Understand the balance between potential losses and gains, and learn about strategies to manage uncertainty effectively. Discover how different dictionaries define risk and the implications for achieving objectives.

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