Revision Process Amendments

Revision Process Amendments

• Revisions Comment Review is the responsibility of Revision Cell Managers.
• The review process involves checking revision comments by design managers and discussing feedback/solutions with production users for complicated comments.
• Frustrating customer comments will be highlighted by Cell Managers/Designers before production, such as comments in capital letters.
• Design managers will provide instructions for production designers on complex/frustrated customer comments using the Admin Comment Section in the portal.

Dedicated Team

• A dedicated team will be assigned for top 3 customers based on trend analysis, namely Powur, Lumio, and Titanium.
• These customers have a 44% revision contribution and 40% error contribution.
• Other customers have a 56% revision contribution and 60% error contribution.

Revision Process

• Critical Revisions will undergo QC markup before production, with accountability held by Revision Cell Managers.
• Version 5 and above will undergo thorough scrutiny, with accountability held by Revision Cell Managers and Floor Managers.
• A dynamic revision checklist will be used, with accountability held by all Cell Managers and Floor Managers.

Revision Highlights and Improvement Areas

• A dedicated Revisions Team was established in 2023, which was a success.
• Revision Quality Control was introduced for Critical Revisions, which helped in improving the quality.
• Revision Analysis was conducted to evaluate the performance of revisions.

Improvement Areas

• Mitigating high version revisions is an area that requires improvement.
• Clearly communicating expectations and accountabilities, and monitoring process adherence is another area that needs improvement.
• Proactively executing repetitive errors is also an area that requires improvement.

Amendments/Changes in Revision Process

• Revision Comment Review: Revision comments will be checked by design managers, and feedback/solution will be discussed with the production user for complicated comments.
• Dedicated Team: A dedicated team will be assigned for top 3 customers based on the trend.
• Critical Revisions: Critical revisions will undergo QC markup before production, and will be assigned to Revision QC for thorough review and error markups.
• Version 5 and Above: These will undergo thorough scrutiny, and Revision QC procedures will be followed to ensure the revision requirements are met.
• Dynamic Revision Checklist: A QRG (Quick Reference Guide) will be created with focused points on a monthly basis for designer reference during Production and QC.

Resource Allocation

• Delhi: 6 resources for Powur, 2 for Lumio, 3 for Senga, SSD, V3, and Positive, and 4 for others.
• Hyderabad: 2 resources for Powur, 2 for Lumio, 3 for Senga, SSD, V3, and Positive, and 4 for others.

Critical Revisions Process

• Accountability: Floor Manager
• Critical revisions will be assigned to Revision QC for thorough review and error markups.
• Revision QC team will share the markups with production designers for rectification.
• Post working on the markups, designers will address the revision requirements.
• Final QC check addressing the revision comments.
• Cell Manager will review Critical Revision before final delivery.

Version 5 and Above Scrutiny

• Accountability: Cell Manager for Version 5 to Version 7, and Floor Manager for Version 8 and Above.
• Revision QC procedures will be followed to ensure the revision requirements are met for planset before delivery.
• Revision files analysis will be conducted, including previous errors/updates with respect to the versions and age of the file.
• All files will be reviewed by Cell Managers, highlighting the designer's misses in Data Tracker (Revision Manager Review) and rectify before delivery.

Steps of Cell Manager and Floor Manager

• File Assignment: Cell Manager will assign files, and Floor Manager will be accountable.
• Critical Revision Review: Floor Manager will review critical revisions, and Floor Manager will be accountable.
• Filter revisions based on age and process diligently: Cell Manager will filter revisions, and Floor Manager will be accountable.
• Complicated Comments Revision Review: Cell Manager will review complicated comments, and Floor Manager will be accountable.
• Technical Support for Queries: Cell Manager will provide technical support, and Floor Manager will be accountable.
• Random Audit on Floor: Cell Manager will conduct random audits, and Floor Manager will be accountable.
• Record Observations and Feedback: Cell Manager will record observations and feedback, and Floor Manager will be accountable.

Monitoring and Control

• Data tracker: Cell Managers and Floor Managers will add data for observation on high version revision and Critical Files.
• Revision report: A report will be generated for top 3 customers and others, including revision volume, versions, errors, absenteeism impact, challenges, and observations.
• Monitoring duration: Fortnightly for data tracker and daily for revision report.

Projected Outcome post Implementation

• An improvement of ~10-15% is expected in the next 3-6 months on errors and higher version revisions.

Resource Distribution

• Delhi: Floor Manager - Abhishek Tomar, Cell Manager - Neeraj Singh (Day) and Deepak (Night), Revision QC - 2, Revision Designers - 10.
• Hyderabad: Floor Manager - Sashank Naidu Puli, Cell Manager - Lokesh (Day) and Tarun (Night), Revision QC - 2, Revision Designers - 11.