Podcast
Questions and Answers
Who is responsible for reviewing revision comments?
Who is responsible for reviewing revision comments?
What is the purpose of the Dynamic Revision Checklist-QRG?
What is the purpose of the Dynamic Revision Checklist-QRG?
What percentage of revision contribution comes from the top 3 customers?
What percentage of revision contribution comes from the top 3 customers?
Who is responsible for undergoing QC markup before production?
Who is responsible for undergoing QC markup before production?
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What is the purpose of the Admin Comment Section in the portal?
What is the purpose of the Admin Comment Section in the portal?
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What percentage of error contribution comes from other customers?
What percentage of error contribution comes from other customers?
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What improvements were suggested for the revision process in 2023?
What improvements were suggested for the revision process in 2023?
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Revision QC team will share the markups with the production designer for ______________.
Revision QC team will share the markups with the production designer for ______________.
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Who is accountable for filtering revisions based on age and process diligently?
Who is accountable for filtering revisions based on age and process diligently?
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Design Managers use Admin Comment Section in the portal to provide instructions for production designers on customer comments.
Design Managers use Admin Comment Section in the portal to provide instructions for production designers on customer comments.
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Match the following teams with their responsibilities:
Match the following teams with their responsibilities:
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Study Notes
Revision Process Amendments
- Revisions Comment Review is the responsibility of Revision Cell Managers.
- The review process involves checking revision comments by design managers and discussing feedback/solutions with production users for complicated comments.
- Frustrating customer comments will be highlighted by Cell Managers/Designers before production, such as comments in capital letters.
- Design managers will provide instructions for production designers on complex/frustrated customer comments using the Admin Comment Section in the portal.
Dedicated Team
- A dedicated team will be assigned for top 3 customers based on trend analysis, namely Powur, Lumio, and Titanium.
- These customers have a 44% revision contribution and 40% error contribution.
- Other customers have a 56% revision contribution and 60% error contribution.
Revision Process
- Critical Revisions will undergo QC markup before production, with accountability held by Revision Cell Managers.
- Version 5 and above will undergo thorough scrutiny, with accountability held by Revision Cell Managers and Floor Managers.
- A dynamic revision checklist will be used, with accountability held by all Cell Managers and Floor Managers.
Revision Highlights and Improvement Areas
- A dedicated Revisions Team was established in 2023, which was a success.
- Revision Quality Control was introduced for Critical Revisions, which helped in improving the quality.
- Revision Analysis was conducted to evaluate the performance of revisions.
Improvement Areas
- Mitigating high version revisions is an area that requires improvement.
- Clearly communicating expectations and accountabilities, and monitoring process adherence is another area that needs improvement.
- Proactively executing repetitive errors is also an area that requires improvement.
Amendments/Changes in Revision Process
- Revision Comment Review: Revision comments will be checked by design managers, and feedback/solution will be discussed with the production user for complicated comments.
- Dedicated Team: A dedicated team will be assigned for top 3 customers based on the trend.
- Critical Revisions: Critical revisions will undergo QC markup before production, and will be assigned to Revision QC for thorough review and error markups.
- Version 5 and Above: These will undergo thorough scrutiny, and Revision QC procedures will be followed to ensure the revision requirements are met.
- Dynamic Revision Checklist: A QRG (Quick Reference Guide) will be created with focused points on a monthly basis for designer reference during Production and QC.
Resource Allocation
- Delhi: 6 resources for Powur, 2 for Lumio, 3 for Senga, SSD, V3, and Positive, and 4 for others.
- Hyderabad: 2 resources for Powur, 2 for Lumio, 3 for Senga, SSD, V3, and Positive, and 4 for others.
Critical Revisions Process
- Accountability: Floor Manager
- Critical revisions will be assigned to Revision QC for thorough review and error markups.
- Revision QC team will share the markups with production designers for rectification.
- Post working on the markups, designers will address the revision requirements.
- Final QC check addressing the revision comments.
- Cell Manager will review Critical Revision before final delivery.
Version 5 and Above Scrutiny
- Accountability: Cell Manager for Version 5 to Version 7, and Floor Manager for Version 8 and Above.
- Revision QC procedures will be followed to ensure the revision requirements are met for planset before delivery.
- Revision files analysis will be conducted, including previous errors/updates with respect to the versions and age of the file.
- All files will be reviewed by Cell Managers, highlighting the designer's misses in Data Tracker (Revision Manager Review) and rectify before delivery.
Steps of Cell Manager and Floor Manager
- File Assignment: Cell Manager will assign files, and Floor Manager will be accountable.
- Critical Revision Review: Floor Manager will review critical revisions, and Floor Manager will be accountable.
- Filter revisions based on age and process diligently: Cell Manager will filter revisions, and Floor Manager will be accountable.
- Complicated Comments Revision Review: Cell Manager will review complicated comments, and Floor Manager will be accountable.
- Technical Support for Queries: Cell Manager will provide technical support, and Floor Manager will be accountable.
- Random Audit on Floor: Cell Manager will conduct random audits, and Floor Manager will be accountable.
- Record Observations and Feedback: Cell Manager will record observations and feedback, and Floor Manager will be accountable.
Monitoring and Control
- Data tracker: Cell Managers and Floor Managers will add data for observation on high version revision and Critical Files.
- Revision report: A report will be generated for top 3 customers and others, including revision volume, versions, errors, absenteeism impact, challenges, and observations.
- Monitoring duration: Fortnightly for data tracker and daily for revision report.
Projected Outcome post Implementation
- An improvement of ~10-15% is expected in the next 3-6 months on errors and higher version revisions.
Resource Distribution
- Delhi: Floor Manager - Abhishek Tomar, Cell Manager - Neeraj Singh (Day) and Deepak (Night), Revision QC - 2, Revision Designers - 10.
- Hyderabad: Floor Manager - Sashank Naidu Puli, Cell Manager - Lokesh (Day) and Tarun (Night), Revision QC - 2, Revision Designers - 11.
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Description
This quiz covers the amendments and changes in the revision process, including revisions comment review, dedicated teams, and quality control markups. It also covers the accountability and responsibility of revision cell managers and floor managers.
