Retail Trade Overview

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Questions and Answers

What is one main advantage of using an automatic vending machine for retailing?

  • It allows for real-time online transactions.
  • It eliminates the need for physical inventory.
  • It requires substantial initial investment.
  • It can operate without human assistance. (correct)

Which type of retail trade is characterized by selling a variety of products under one roof?

  • Multiple Shops
  • Chain Stores
  • Departmental Store (correct)
  • Mail Order Business

Which statement correctly defines internet retailing?

  • Providing services and products exclusively through mobile apps.
  • Selling goods directly in physical stores.
  • Transacting sales through online platforms. (correct)
  • Engaging customers via telemarketing methods.

What is a key characteristic of multiple shops in retailing?

<p>They sell similar products under the same brand across various locations. (D)</p> Signup and view all the answers

What is a potential challenge associated with retailing through automatic vending machines?

<p>Low customer engagement compared to traditional stores. (A)</p> Signup and view all the answers

What is a primary advantage of Internet shopping?

<p>It allows shopping from anywhere in the world (B)</p> Signup and view all the answers

What is a disadvantage of using automatic vending machines?

<p>Buyers cannot inspect the goods before purchasing (A)</p> Signup and view all the answers

What is a key feature of departmental stores?

<p>They offer a wide variety of products in separate departments (A)</p> Signup and view all the answers

Which of the following describes the process of mail order shopping?

<p>Selecting goods via printed catalogs and placing orders through mail (C)</p> Signup and view all the answers

How do multiple shops benefit consumers?

<p>They provide a consistent quality of products (C)</p> Signup and view all the answers

In what way are Super Bazars beneficial for customers?

<p>They encourage competitive pricing and diverse choices (B)</p> Signup and view all the answers

What is one key difference in location between departmental stores and multiple shops?

<p>Departmental stores are found in central places. (D)</p> Signup and view all the answers

What is a characteristic of the pricing strategy in departmental stores?

<p>Prices differ from one departmental store to another. (B)</p> Signup and view all the answers

What is a major limitation of Internet shopping?

<p>Risk of fraud and dishonesty (C)</p> Signup and view all the answers

Why is tele shopping not widely used by consumers despite its convenience?

<p>Consumers prefer traditional shopping methods (D)</p> Signup and view all the answers

How do the goods offered in multiple shops differ from those in departmental stores?

<p>Multiple shops deal in a few items from one manufacturer. (D)</p> Signup and view all the answers

What common facility is not available at multiple shops?

<p>Credit facility for purchases. (C)</p> Signup and view all the answers

What distinguishes modern malls from traditional retail environments?

<p>Malls are equipped with facilities for various services. (A)</p> Signup and view all the answers

How do malls enhance the shopping experience for consumers?

<p>Through state of the art architecture and spacious shops. (D)</p> Signup and view all the answers

In what way can malls serve as venues beyond shopping?

<p>Malls can host receptions for events like weddings. (D)</p> Signup and view all the answers

Which of the following is NOT a feature typically found in modern malls?

<p>Limited choice of brands. (C)</p> Signup and view all the answers

Flashcards

Internet Retailing

Selling goods or services over the internet.

Fixed Shop Retail Trade

Selling goods in a permanent physical store.

Automatic Vending Machine

A machine that sells goods automatically.

Departmental Store

A large store that sells a wide variety of goods in different departments.

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Multiple Shops

A group of retail shops owned and operated by a single business.

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Departmental Store Location

Departmental stores are typically situated in central locations, making them easily accessible to a large customer base.

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Multiple Shops Location

Multiple shops, unlike departmental stores, tend to be spread out in various locations, often closer to residential areas.

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Departmental Store Decoration

Departmental stores often have unique and diverse decoration styles, reflecting the choices of individual store owners.

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Multiple Shops Decoration

Multiple shops tend to maintain a uniform appearance and decoration, adhering to the guidelines set by the head office.

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Departmental Store Product Range

Departmental stores offer a wide array of products from different manufacturers, providing a vast selection to customers.

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Multiple Shops Product Range

Multiple shops tend to focus on a smaller range of products, usually from a single manufacturer, specializing in a niche.

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Departmental Store Price

Prices in departmental stores can vary, often reflecting the higher quality and exclusivity of the products they sell.

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Multiple Shops Price

Prices in multiple shops are usually uniform across all branches, ensuring consistency and affordability.

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Large-Scale Retail Trade

Retail trade involving businesses that operate on a large scale, often using multiple outlets and advanced technologies to sell goods to a wide customer base.

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Advantages of Multiple Shops for Buyers

Benefits for customers who shop at multiple stores belonging to a single company, including greater product variety, consistent quality, and possible loyalty programs.

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Advantages of Multiple Shops for Sellers

Benefits for companies running multiple stores, including economies of scale in purchasing, efficient inventory management, and standardized brand image.

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Super Bazar Features

Key characteristics of large-scale retail stores offering a wide variety of goods at competitive prices, often focusing on convenience and value for customers.

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Mail Order Process

Steps involved in buying goods through a catalog or online platform, including selecting items, placing the order, making payment, and receiving the goods.

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Tele-shopping limitations

Reasons why tele-shopping, despite being convenient, is not widely adopted by consumers, including skepticism about product quality, security concerns, and limited options.

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Departmental Store Features

Characteristics of large department stores, encompassing diverse product departments, customer services, and a focus on convenience and shopping experience.

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Departmental Stores vs. Chain Stores

Distinctive features of large departmental stores compared to chain stores, highlighting differences in product variety, shopping experience, and business structures.

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Study Notes

Retail Trade

  • Retail trade involves selling goods directly to consumers in small quantities.
  • Retailers perform various functions, including buying, assembling, storing goods, offering credit, providing services, and disseminating market information to producers.
  • Retail trade can be classified into small-scale and large-scale.
  • Small-scale includes itinerant and fixed shop retailing.
  • Large-scale includes departmental stores, multiple shops, and super bazaars. These often offer a wider variety of goods at one location.

Meaning of Retail Trade

  • Retail trade involves the sale of goods in small quantities to consumers.
  • Retailers are intermediaries between wholesalers/producers and the end consumer.
  • Retailers facilitate the purchase process by making goods accessible and convenient and providing specific services to consumers.

Types of Retail Trade

  • Itinerant Retailing: Retailers sell goods directly to consumers while moving from place to place. (e.g., peddlers, street vendors, hawkers).
  • Fixed Shop Retailing: Retailers operate from a permanently fixed location, where they sell wares. (e.g., one shop, corner shops)
  • Large-Scale Retailing:
    • Departmental stores: Selling various types of goods in different departments within one building.
    • Multiple Shops: Stores selling the same products from a standardized design under one brand name, often in several locations across a city or region.
    • Super Bazars: Large-scale retail establishments that usually stock a large variety of everyday goods.
  • Non-store Retailing: Methods of selling goods without requiring customers to visit a physical store.
    • Mail order business: Goods are ordered and dispatched via mail.
    • Tele-shopping: Goods are ordered and delivered via telephone or television.
    • Automatic vending machines: Customers buy goods using coins/tokens in designated machines.
    • Internet shopping: Goods are ordered and acquired by using the internet and an online commerce platform.

Features of Large-Scale Retail Trade

  • Large variety of goods
  • Providing services to large number of customers
  • Buying goods in bulk, often directly from producers to avoid intermediaries, potentially creating lower costs and lower prices for consumers.
  • Typically larger physical space than shops in small-scale retail.
  • Require higher capital investment to operate.
  • Often located in high-traffic areas.

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