Questions and Answers
What is the first step in the seven steps to successful selling as mentioned in the text?
Precheck
Which area does the text mention as one of the three areas where successful selling requires thorough preparation?
Understanding your competition
What does 'The Trial Close' involve according to the text?
Gauging customer interest
What is emphasized as a daily preparation task for successful retail selling in the text?
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Which step involves showcasing the product to the customer, highlighting its features and benefits?
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What is the importance of 'Probing' in the sales process as mentioned in the text?
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Which step involves addressing any concerns or objections the customer may have about the product?
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Which step involves securing the sale and finalizing the transaction?
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Which of the following is not one of the 20 customer service points mentioned in the text?
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Which of the following is not recommended when addressing customers?
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What is the purpose of letting customers speak during a sales conversation?
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Which of the following is not recommended when selling a product?
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