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Questions and Answers

When will the subscription for GET 2024 begin?

3 May 2024 at 9:00 am
1 May 2024
3 May 2024 at 11:00 am (correct)
5 May 2024

What is the basis for the subscription availability for GET 2024?

Registered user preference
First-come, first-served (correct)
Lottery system
Random selection

For assistance with GET, which contact method is suggested?

Call TNB CareLine or email them (correct)
Visit the TNB headquarters
Contact local government offices
Submit a complaint form online

What is the purpose of the myTNB Portal in relation to GET subscriptions?

To register for a new account and subscribe (A) Signup and view all the answers

Who assesses the availability of GET quota during subscription?

TNB’s assessment team (C) Signup and view all the answers

What is the first step that occurs after the submission of the Green Electricity Tariff application?

Confirmation email is sent to the customer's email address (B) Signup and view all the answers

How can a customer track their Green Electricity Tariff application?

By clicking the ‘Track Application’ button (A) Signup and view all the answers

What should you do to view the application status after it has been submitted?

Click ‘Apply’ and then check status (A) Signup and view all the answers

Which document can be accessed through the 'Manage Account' tab once the application is completed?

Green Electricity Tariff Agreement (B) Signup and view all the answers

What information is required to check the application status through the ‘Apply’ tab?

Application Number or Service Request Number (C) Signup and view all the answers

How can the Welcome Note be delivered to the customer?

Sent to the customer's email (D) Signup and view all the answers

What is the purpose of the Green Electricity Tariff?

To promote renewable energy sources (C) Signup and view all the answers

Which of the following actions is NOT part of viewing the application status?

Typing in the application details manually (C) Signup and view all the answers

What aspect of the Green Electricity Tariff Agreement can be viewed once the application is processed?

Detailed application form (D) Signup and view all the answers

Which step follows viewing the Green Electricity Tariff Agreement in the process?

Tracking the application via the website (C) Signup and view all the answers

What is the purpose of subscribing to the Green Electricity Tariff (GET)?

To promote the use of renewable energy sources (D) Signup and view all the answers

Which step involves selecting the type of account for the Green Electricity Tariff subscription?

Step 5 (D) Signup and view all the answers

What should be done at Step 7 of the subscription process?

Read and agree to the instructions (C) Signup and view all the answers

At which step must one confirm the accuracy of contract account details?

Step 8 (C) Signup and view all the answers

What is required to be selected concerning the Terms and Conditions?

Tick ‘I have read and agree’ (A) Signup and view all the answers

What is the average quota requirement for non-residential accounts when filling out the subscription?

1000 kWh (A) Signup and view all the answers

What must be done before submitting the GET application?

Agree to the Declaration Clause (B) Signup and view all the answers

How can the subscription to the GET impact environmental benefits?

It encourages renewable energy generation (C) Signup and view all the answers

What step involves the declaration of having read the application form’s clauses?

Step 12 (A) Signup and view all the answers

What is a key feature of the Green Electricity Tariff subscription for residential accounts?

Subscription blocks of 100 kWh (B) Signup and view all the answers

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Study Notes

Subscription Process for Green Electricity Tariff (GET)

Confirmation email is sent upon successful submission of the GET application.
Track your application status by clicking the ‘Track Application’ button.
Status can be viewed through the ‘Apply’ tab by entering the Application Number or Service Request Number.

Application Details

Once submitted, application status is visible and detailed.
Users can scroll down to view application details and download the Green Electricity Tariff Agreement.

Managing Application

Access the ‘Manage Account’ tab for viewing agreements and welcome notes.
Welcome notes are sent to the customer's email after selection in the manage account section.

GET 2024 Subscription

Subscription opens on May 3, 2024, at 11:00 am via the myTNB Portal.
Subscription is granted on a first-come, first-served basis, contingent on availability.

Start by clicking ‘Apply’ on the myTNB main menu.
Navigate through options to specifically find the Green Electricity Tariff section.
Fill in contract account details and ensure accuracy.
Input subscription quota based on historical consumption; residential accounts are in blocks of 100kWh, while non-residential accounts are in blocks of 1000kWh.
Agree to the Terms and Conditions and the Declaration Clause before submitting the application.

After Submission

Submitting the GET application completes the process, and users can thereafter manage subscriptions through their account.

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