Restaurant Services: Mise-en-place, Tools, and Techniques
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Questions and Answers

What is included in the mise-en-place for restaurant services?

  • Operating the cash register
  • Flower arrangement
  • Filling of condiments (correct)
  • Cleaning the toilets

    • What is a waiter's friend used for?

  • Handling reservations
  • Operating the dishwasher
  • Opening wine bottles (correct)
  • Making coffee

    • When should the wine list be offered to guests?

  • Whenever they ask for it
  • After they have ordered their food (correct)
  • Before they are seated
  • At the end of their meal

    • How many wine lists are needed for a table of four guests with a host?

    <p>One wine list presented to the host</p> Signup and view all the answers

    Why is up-selling important in food service?

    <p>To help increase sales and expose guests to all food options.</p> Signup and view all the answers

    What mistake did the waiter make when up-selling to the guests in the case study?

    <p>Timing the up-selling incorrectly.</p> Signup and view all the answers

    Which is a correct step in opening a sparkling wine bottle?

    <p>Present the bottle to the host after removing the cork.</p> Signup and view all the answers

    What should be done if the receptionist seats guests at a table that is not cleared yet?

    <p>Greet the guests and ask permission to clear and set up the table.</p> Signup and view all the answers

    What is an example of an incident that may occur in a restaurant?

    <p>Lost property instances.</p> Signup and view all the answers

    What is the correct temperature for serving red wine?

    <p>$15$C to $18$C</p> Signup and view all the answers

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