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Questions and Answers
What is included in the mise-en-place for restaurant services?
What is included in the mise-en-place for restaurant services?
- Operating the cash register
- Flower arrangement
- Filling of condiments (correct)
- Cleaning the toilets
What is a waiter's friend used for?
What is a waiter's friend used for?
- Handling reservations
- Operating the dishwasher
- Opening wine bottles (correct)
- Making coffee
When should the wine list be offered to guests?
When should the wine list be offered to guests?
- Whenever they ask for it
- After they have ordered their food (correct)
- Before they are seated
- At the end of their meal
How many wine lists are needed for a table of four guests with a host?
How many wine lists are needed for a table of four guests with a host?
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Why is up-selling important in food service?
Why is up-selling important in food service?
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What mistake did the waiter make when up-selling to the guests in the case study?
What mistake did the waiter make when up-selling to the guests in the case study?
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Which is a correct step in opening a sparkling wine bottle?
Which is a correct step in opening a sparkling wine bottle?
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What should be done if the receptionist seats guests at a table that is not cleared yet?
What should be done if the receptionist seats guests at a table that is not cleared yet?
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What is an example of an incident that may occur in a restaurant?
What is an example of an incident that may occur in a restaurant?
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What is the correct temperature for serving red wine?
What is the correct temperature for serving red wine?
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