10 Questions
What is included in the mise-en-place for restaurant services?
Filling of condiments
What is a waiter's friend used for?
Opening wine bottles
When should the wine list be offered to guests?
After they have ordered their food
How many wine lists are needed for a table of four guests with a host?
One wine list presented to the host
Why is up-selling important in food service?
To help increase sales and expose guests to all food options.
What mistake did the waiter make when up-selling to the guests in the case study?
Timing the up-selling incorrectly.
Which is a correct step in opening a sparkling wine bottle?
Present the bottle to the host after removing the cork.
What should be done if the receptionist seats guests at a table that is not cleared yet?
Greet the guests and ask permission to clear and set up the table.
What is an example of an incident that may occur in a restaurant?
Lost property instances.
What is the correct temperature for serving red wine?
$15$C to $18$C
Test your knowledge on the mise-en-place in restaurant services, waiter's tools like a waiter's friend and common electrical appliances at the waiter's station. Learn techniques to welcome guests and make them feel comfortable.
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