Podcast
Questions and Answers
What dish does the customer express interest in ordering?
What dish does the customer express interest in ordering?
- Vegetable Stir Fry
- Baked Cod Fish (correct)
- Grilled Salmon
- Roasted Chicken
What is the customer's request regarding chickpeas?
What is the customer's request regarding chickpeas?
- To have chickpeas served separately
- To remove chickpeas from the dish (correct)
- To add more chickpeas
- To replace chickpeas with cowpeas
What does the customer want instead of chickpeas?
What does the customer want instead of chickpeas?
- Kidney beans
- Black-eyed peas (correct)
- Lentils
- Green peas
What does the customer forget to request while dining?
What does the customer forget to request while dining?
How does the customer plan to pay for their meal?
How does the customer plan to pay for their meal?
What amount does the customer decide to leave as a tip?
What amount does the customer decide to leave as a tip?
What does the customer ask for before they leave?
What does the customer ask for before they leave?
What does the dialog suggest about the Egg Pudding?
What does the dialog suggest about the Egg Pudding?
What does the server instruct the customer to do after entering their pin on the card machine?
What does the server instruct the customer to do after entering their pin on the card machine?
Qual é a especialidade mencionada no diálogo?
Qual é a especialidade mencionada no diálogo?
O que o empregado oferece ao cliente como alternativa aos grão-de-bico?
O que o empregado oferece ao cliente como alternativa aos grão-de-bico?
Qual ação o cliente diz estar prestes a fazer com seu cartão?
Qual ação o cliente diz estar prestes a fazer com seu cartão?
Qual foi a quantia que o cliente decidiu deixar como gorjeta?
Qual foi a quantia que o cliente decidiu deixar como gorjeta?
Que tipo de bebida o cliente pediu inicialmente?
Que tipo de bebida o cliente pediu inicialmente?
Como o cliente se desculpa com o empregado?
Como o cliente se desculpa com o empregado?
Qual instrução o empregado dá ao cliente após aceitar o valor do pagamento?
Qual instrução o empregado dá ao cliente após aceitar o valor do pagamento?
O que o cliente tenta verificar antes de deixar uma gorjeta?
O que o cliente tenta verificar antes de deixar uma gorjeta?
Como o empregado descreve o Pudim de Ovos ao cliente?
Como o empregado descreve o Pudim de Ovos ao cliente?
Qual é a primeira ação que o empregado se compromete em realizar?
Qual é a primeira ação que o empregado se compromete em realizar?
O cliente prefere grão-de-bico em vez de ervilhas-de-cowpeas.
O cliente prefere grão-de-bico em vez de ervilhas-de-cowpeas.
Qual sobremesa o empregado sugere ao cliente?
Qual sobremesa o empregado sugere ao cliente?
O cliente decide deixar uma gorjeta de _____ Euro.
O cliente decide deixar uma gorjeta de _____ Euro.
Associe as seguintes ações com suas descrições:
Associe as seguintes ações com suas descrições:
Qual destes procedimentos o cliente deverá seguir para usar o cartão de débito?
Qual destes procedimentos o cliente deverá seguir para usar o cartão de débito?
What is the server's specialty mentioned in the dialogue?
What is the server's specialty mentioned in the dialogue?
The customer prefers to keep the chickpeas in their meal.
The customer prefers to keep the chickpeas in their meal.
What does the customer request to pay with?
What does the customer request to pay with?
The customer decides to leave a tip of ____ Euro.
The customer decides to leave a tip of ____ Euro.
Match the following actions with their descriptions:
Match the following actions with their descriptions:
Which instruction does the server give for using the card machine?
Which instruction does the server give for using the card machine?
Study Notes
Ordering and Discussing Food
- A customer requests half a portion of Baked Cod Fish without chickpeas, indicating dietary preferences.
- Alternative options are presented, such as cowpeas or black-eyed peas, showcasing flexibility in menu items.
Service and Complaints
- The server promptly acknowledges the request for cold water, demonstrating attentive service.
- The server recommends a specialty dish, Egg Pudding, encouraging customers to try popular items.
Payment Process
- The customer mentions needing the ATM for credit/debit card payments, highlighting modern payment options.
- Instructions given for the payment process include pressing the green button, entering the PIN, and confirming the amount.
Tipping Etiquette
- The customer reviews available coins and decides to leave a one Euro tip, adhering to local tipping customs.
- Closing statements express gratitude and invite the customer to return, reinforcing customer service friendliness.
Ordering and Discussing Food
- A customer requests half a portion of Baked Cod Fish without chickpeas, indicating dietary preferences.
- Alternative options are presented, such as cowpeas or black-eyed peas, showcasing flexibility in menu items.
Service and Complaints
- The server promptly acknowledges the request for cold water, demonstrating attentive service.
- The server recommends a specialty dish, Egg Pudding, encouraging customers to try popular items.
Payment Process
- The customer mentions needing the ATM for credit/debit card payments, highlighting modern payment options.
- Instructions given for the payment process include pressing the green button, entering the PIN, and confirming the amount.
Tipping Etiquette
- The customer reviews available coins and decides to leave a one Euro tip, adhering to local tipping customs.
- Closing statements express gratitude and invite the customer to return, reinforcing customer service friendliness.
Ordering Food
- Practice vocabulary related to restaurant dining, including ordering and food conversation.
- The dialogue demonstrates how to order a specific dish (Baked Cod Fish) while customizing the order (no chickpeas).
Alternative Ingredients
- If a preferred ingredient is unavailable, an alternative can be suggested (cowpeas/black-eyed peas in place of chickpeas).
Serving and Complaints
- The staff acknowledges requests apologetically and is attentive to customer needs (e.g., serving cold water promptly).
Recommendations
- Staff may suggest house specialties, such as Egg Pudding, encouraging customers to try popular menu items.
Payment Process
- Clear instructions are provided for paying by debit card, emphasizing pressing the green button and entering the PIN in a specific sequence.
Tipping Etiquette
- Tips are part of the dining experience, with customers typically using coins to supplement service (e.g., leaving one Euro as a tip).
Customer's Farewell
- Positive interactions with staff, including expressing gratitude and encouraging return visits, enhance the overall dining experience.
Ordering Food
- Practice vocabulary related to restaurant dining, including ordering and food conversation.
- The dialogue demonstrates how to order a specific dish (Baked Cod Fish) while customizing the order (no chickpeas).
Alternative Ingredients
- If a preferred ingredient is unavailable, an alternative can be suggested (cowpeas/black-eyed peas in place of chickpeas).
Serving and Complaints
- The staff acknowledges requests apologetically and is attentive to customer needs (e.g., serving cold water promptly).
Recommendations
- Staff may suggest house specialties, such as Egg Pudding, encouraging customers to try popular menu items.
Payment Process
- Clear instructions are provided for paying by debit card, emphasizing pressing the green button and entering the PIN in a specific sequence.
Tipping Etiquette
- Tips are part of the dining experience, with customers typically using coins to supplement service (e.g., leaving one Euro as a tip).
Customer's Farewell
- Positive interactions with staff, including expressing gratitude and encouraging return visits, enhance the overall dining experience.
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Description
This quiz explores key aspects of restaurant service, including ordering food based on dietary preferences, handling customer requests, and understanding tipping etiquette. It also covers modern payment processes in a dining context. Test your knowledge on these essential dining experiences!
