Podcast
Questions and Answers
Reuben and Lisa are teammates, but that's about all they have in common. Reuben is very conservative and cautious, whereas Lisa is more progressive and eager to try new things.
What are some examples of things Reuben could say to demonstrate respect?
Instruction:Â Choose all options that best answer the question.
Reuben and Lisa are teammates, but that's about all they have in common. Reuben is very conservative and cautious, whereas Lisa is more progressive and eager to try new things.
What are some examples of things Reuben could say to demonstrate respect?
Instruction:Â Choose all options that best answer the question.
- "I don't agree with you, Lisa, but I am willing to hear you out." (correct)
- "You should think about how it sounds to make a statement like that from out of the blue."
- "We clearly aren't going to agree, but perhaps we can agree to disagree." (correct)
- "What are you talking about? We paid good money for that branding just two years ago. You don't understand the background of the situation."
You and your team are having a problem with a project. Alone in your cubicle, you realize if you change the scope slightly, the problem no longer exists. The following week, several team members contact you with concerns about the solution you came up with. They tell you it won't work.
Which two examples demonstrate strategies for working collaboratively with others in this scenario?
Instruction:Â Choose all options that best answer the question.
You and your team are having a problem with a project. Alone in your cubicle, you realize if you change the scope slightly, the problem no longer exists. The following week, several team members contact you with concerns about the solution you came up with. They tell you it won't work.
Which two examples demonstrate strategies for working collaboratively with others in this scenario?
Instruction:Â Choose all options that best answer the question.
- Make a mental note to tell the team about the scope change at the next meeting
- Send an e-mail to the team right away about the scope change (correct)
- Try to come up with a different solution (correct)
- Stick with your first solution, knowing it will require less work for you
Which two examples describe proactive team members?
Instruction:Â Choose all options that best answer the question.
Which two examples describe proactive team members?
Instruction:Â Choose all options that best answer the question.
- A software tester gets his team's consensus for a new process he's developed (correct)
- An accounting team member finishes the year-end reports
- A member of a housekeeping team in a hotel comes up with a plan to ensure new soaps are consistently put out (correct)
- A virtual team member accepts that she made a mistake, learns from it, and moves on
Which two examples acknowledge teammates' right to differing opinions?
Instruction:Â Choose all options that best answer the question.
Which two examples acknowledge teammates' right to differing opinions?
Instruction:Â Choose all options that best answer the question.
What are the characteristics of a person who has a proactive attitude?
Instruction:Â Choose all options that best answer the question.
What are the characteristics of a person who has a proactive attitude?
Instruction:Â Choose all options that best answer the question.
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Study Notes
Reuben and Lisa
- Reuben is cautious and Lisa is progressive
Team Project Problem
- Reuben realizes his solution, though practical, may have unforeseen consequences.
- Reuben should welcome team feedback and collaboratively explore alternative solutions.
Collaborative Strategies
- Reuben should acknowledge his solution might not be perfect and ask team members for their input.
- Reuben should be receptive to feedback, even if it challenges his initial idea.
Proactive Team Members
- Proactive team members anticipate issues and search for solutions.
- Proactive team members actively seek ways to improve team processes.
Acknowledging Differing Opinions
- Acknowledge teammates' right to disagree by actively listening to their perspectives.
- Explain your reasoning for your solution and be open to understanding their reasoning.
Proactive Attitude
- Proactive individuals take initiative and strive for improvement.
- They actively seek out solutions and opportunities.
- They are accountable for their actions and take ownership of their projects.
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