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Questions and Answers
What is the traditional view of resistance to organizational change as discussed by Dent & Goldberg?
What is the traditional view of resistance to organizational change as discussed by Dent & Goldberg?
Resistance is viewed as a problematic obstruction and a sign of failure that needs to be eliminated or minimized.
How was resistance to change demonstrated in Coch and French’s (1948) study?
How was resistance to change demonstrated in Coch and French’s (1948) study?
Employees exhibited resistance by quitting, being absent, restricting output, and showing hostility towards management.
What shift in the conceptualization of resistance is discussed in recent research?
What shift in the conceptualization of resistance is discussed in recent research?
Recent research celebrates resistance as an integral part of successful change rather than something to be avoided.
According to the content, who determines which responses constitute resistance?
According to the content, who determines which responses constitute resistance?
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What role does the change agent play in defining resistance, based on the text?
What role does the change agent play in defining resistance, based on the text?
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Study Notes
Resistance to Change - Traditional View
- Traditional view considers resistance to organizational change as a problem.
- Coch and French's study on a pajama sewing factory exemplifies this, where employee reaction to job changes was termed resistance.
- Studies from Russia, Italy and New Zealand corroborate the prevalence of this view, labeling resistance as a negative failure requiring elimination.
Resistance to Change - New Approach
- Shifting view recognizes resistance as a potential component of successful change.
- Power relations play a crucial role, with all individuals participating in the flow of power, influencing outcomes and shaping meaning.
Power and Resistance
- Foucault's theories highlight power as productive, shaping reality, and impacting access to resources and recognition.
- The "defenders" and "reformers" example illustrates the intertwined nature of power and resistance, wherein individuals may resist the change agents, and vice versa.
- Resistance to change can be viewed as a dynamic interplay of power, with shifting alliances dependent on situations.
Ethical & Theoretical Considerations
- The new approach challenges the rigidity of the traditional view, providing a more nuanced understanding of power, change, and resistance.
- Challenges the traditional distinction between "change agents" and "change recipients", fostering a more inclusive perspective of organizational change.
- Recognizes the ethical problems associated with simply labeling resistance as negative, acknowledging the individual perspectives impacted by change.
- Emphasizes that labeling resistance should be done with complexity and from multiple perspectives.
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Description
This quiz explores two contrasting views on resistance to organizational change, examining how traditional perspectives see it as a problem while newer approaches view it as a potential catalyst for successful change. The role of power dynamics in shaping resistance is highlighted, along with key theories from notable thinkers like Foucault. Test your understanding of these critical concepts in change management.
