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Questions and Answers
What is the automatic response mentioned in the text?
What is the automatic response mentioned in the text?
Why do users possibly use social rules when interacting with technology?
Why do users possibly use social rules when interacting with technology?
What did the users assume about the programmers of the computers they used?
What did the users assume about the programmers of the computers they used?
Why did users express politeness to computers according to the text?
Why did users express politeness to computers according to the text?
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What did users not do when making their evaluations, according to the text?
What did users not do when making their evaluations, according to the text?
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What did users not consciously do when interacting with the computer, according to the text?
What did users not consciously do when interacting with the computer, according to the text?
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Why did users express politeness to computers, as per the text?
Why did users express politeness to computers, as per the text?
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What did users assume about the programmers of the computers they used?
What did users assume about the programmers of the computers they used?
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Why is it mentioned that the use of social rules cannot be explained by the fact that technologies are created by humans?
Why is it mentioned that the use of social rules cannot be explained by the fact that technologies are created by humans?
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What was the automatic response mentioned in the text?
What was the automatic response mentioned in the text?
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What did users not consciously do when expressing politeness to a computer?
What did users not consciously do when expressing politeness to a computer?
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What did users not do when interacting with two different computers, according to the text?
What did users not do when interacting with two different computers, according to the text?
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Why is it unlikely that users were subconsciously thinking about the programmer?
Why is it unlikely that users were subconsciously thinking about the programmer?
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Why is it mentioned that the explanation for the use of social rules based on technologies being created by humans can be ruled out?
Why is it mentioned that the explanation for the use of social rules based on technologies being created by humans can be ruled out?
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What did users not do when expressing politeness to a computer, as per the text?
What did users not do when expressing politeness to a computer, as per the text?
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What is a likely goal for someone writing a letter, according to the text?
What is a likely goal for someone writing a letter, according to the text?
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Why might interfaces that provide a single way of presenting information be problematic, according to the text?
Why might interfaces that provide a single way of presenting information be problematic, according to the text?
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What is the potential downside of using highly technical language to avoid ambiguity, as mentioned in the text?
What is the potential downside of using highly technical language to avoid ambiguity, as mentioned in the text?
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Why might it be worrisome if a user consistently resolves ambiguity incorrectly, according to the text?
Why might it be worrisome if a user consistently resolves ambiguity incorrectly, according to the text?
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What is the potential consequence of rejecting socially meaningful features in interactive media, according to the text?
What is the potential consequence of rejecting socially meaningful features in interactive media, according to the text?
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What is a potential downside of using highly technical language to avoid ambiguity, as mentioned in the text?
What is a potential downside of using highly technical language to avoid ambiguity, as mentioned in the text?
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Why might it be worrisome if a user consistently resolves ambiguity incorrectly, according to the text?
Why might it be worrisome if a user consistently resolves ambiguity incorrectly, according to the text?
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Why do people assume that violations of Grice's maxims have social meaning, according to the text?
Why do people assume that violations of Grice's maxims have social meaning, according to the text?
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What is a key point about Grice's maxims, as mentioned in the text?
What is a key point about Grice's maxims, as mentioned in the text?
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Why is it mentioned that the use of social rules cannot be explained by the fact that technologies are created by humans?
Why is it mentioned that the use of social rules cannot be explained by the fact that technologies are created by humans?
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What is a potential downside of using highly technical language to avoid ambiguity, as mentioned in the text?
What is a potential downside of using highly technical language to avoid ambiguity, as mentioned in the text?
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Why might it be worrisome if a user consistently resolves ambiguity incorrectly, according to the text?
Why might it be worrisome if a user consistently resolves ambiguity incorrectly, according to the text?
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What is a likely goal for someone writing a letter, according to the text?
What is a likely goal for someone writing a letter, according to the text?
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What is the potential consequence of rejecting socially meaningful features in interactive media, according to the text?
What is the potential consequence of rejecting socially meaningful features in interactive media, according to the text?
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What is a key point about Grice's maxims, as mentioned in the text?
What is a key point about Grice's maxims, as mentioned in the text?
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What is the recommended approach for mediated and real-life conversations, based on the text?
What is the recommended approach for mediated and real-life conversations, based on the text?
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Why did users become disturbed in a famous interface project, as mentioned in the text?
Why did users become disturbed in a famous interface project, as mentioned in the text?
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What is the suggested action for characters leaving the screen in media, according to the text?
What is the suggested action for characters leaving the screen in media, according to the text?
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What is the significance of the example provided about users expressing politeness to computers?
What is the significance of the example provided about users expressing politeness to computers?
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What does the text recommend for judging media in terms of their social and technical aspects?
What does the text recommend for judging media in terms of their social and technical aspects?
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Why is eye contact considered important in human-computer interaction?
Why is eye contact considered important in human-computer interaction?
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What is the significance of mismatched modality in human-computer interaction?
What is the significance of mismatched modality in human-computer interaction?
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Why should product testing avoid positive bias?
Why should product testing avoid positive bias?
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What is the role of cultural differences in politeness in international business and media products?
What is the role of cultural differences in politeness in international business and media products?
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What is the key consideration in human-computer interaction and international media products?
What is the key consideration in human-computer interaction and international media products?
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Study Notes
The Importance of Politeness in Human-Computer Interaction
- Humans and many animals prioritize eye contact for understanding emotions and intentions
- Lack of eye contact can cause discomfort and is considered impolite
- Media personalities like Dan Rather and Mr. Rogers maintain eye contact to engage the audience
- Mismatched modality in human-computer interaction can lead to discomfort and impolite responses
- Politeness should be considered in the design of interfaces to ensure a respectful interaction
- Product testing should avoid positive bias by using methods that do not elicit polite responses
- Comparing products during testing can encourage honest feedback without the influence of politeness
- Verbal responses in product testing may not always reflect true feelings due to unconscious reactions
- Cultural differences in politeness are important in international business and media products
- Politeness is a universal concept, but specific behaviors may vary across cultures
- The focus on cultural differences in politeness may overshadow the common human inclination towards politeness
- It is crucial to consider politeness in human-computer interaction and international media products while recognizing and respecting cultural differences
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Description
Test your understanding of research methodology and experimental design with this quiz. Explore how alternative explanations and definitions can impact social responses in experiments.
