Podcast
Questions and Answers
What is required to accompany a request for Police assistance?
What is required to accompany a request for Police assistance?
Who may request Police attendance to an incident?
Who may request Police attendance to an incident?
How are requests for Police assistance recorded?
How are requests for Police assistance recorded?
What type of incidents require a specific protocol for requesting Police assistance?
What type of incidents require a specific protocol for requesting Police assistance?
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What type of vehicles are notified to respond to multiple alarm fires and major incidents of prolonged duration?
What type of vehicles are notified to respond to multiple alarm fires and major incidents of prolonged duration?
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Who should be notified of the dispatch of canteen/support vehicles?
Who should be notified of the dispatch of canteen/support vehicles?
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What should the incident commander do if responding apparatus are not required at an incident?
What should the incident commander do if responding apparatus are not required at an incident?
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What should responding apparatus do after being cleared by the incident commander?
What should responding apparatus do after being cleared by the incident commander?
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What is the exception to the instruction to return all incoming apparatus to the kitchen fire at Yonge Street?
What is the exception to the instruction to return all incoming apparatus to the kitchen fire at Yonge Street?
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What does the time stamp A2 indicate in an emergency response?
What does the time stamp A2 indicate in an emergency response?
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What is included in the calculation of Vertical Time in high-rise responses?
What is included in the calculation of Vertical Time in high-rise responses?
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What does the time stamp Patient Contact indicate in medical incidents?
What does the time stamp Patient Contact indicate in medical incidents?
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What is the purpose of using the phonetic alphabet in emergency communication?
What is the purpose of using the phonetic alphabet in emergency communication?
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How should time be expressed in the 24-hour clock format?
How should time be expressed in the 24-hour clock format?
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What does ETA stand for in emergency response terminology?
What does ETA stand for in emergency response terminology?
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What does VSA stand for in emergency response terminology?
What does VSA stand for in emergency response terminology?
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Study Notes
Requests for Assistance
- Requests for Police assistance must be accompanied by a reason
- Requests for Police assistance are recorded by the Communications Centre on the incident record
- Company Officers or other personnel may request Police attendance at an incident
Requesting Other Agencies
- Requests for any other agencies must be accompanied by a reason
- Communication Centre staff contact the appropriate agency and record the request
Support Vehicles
- Canteen/support vehicles and services are notified to respond to multiple alarm fires and major incidents of prolonged duration
- Examples of support vehicles and services include Box 12, Support 7, Salvation Army, and Red Cross
- The Incident Commander/Command must be notified of the dispatch of any canteen/support vehicles
Clearing Responding Vehicles
- If responding apparatus are not required at an incident, the Incident Commander notifies the Communication Centre to clear incoming vehicles
- Example: "Toronto Fire, this is Pumper three twenty five Captain…..This is a confirmed false alarm at number seven, eight, three, Queen Street West, return all incoming apparatus."
- If some responding apparatus are required at the scene and one or more can be cleared, this must be reported to the Communication Centre
Time Stamps
- A2 time stamp indicates the true response time for events by calculating the time between a responding emergency vehicle announcing their arrival At Scene and the time that the crew has reached the actual location of the incident
- Patient Contact time stamp indicates the actual contact time for medical incidents, including delays such as Vertical Time (reflex time), forcible entry, and wandering/lost patients
Phonetic Alphabet
- The phonetic alphabet must be learned thoroughly by all personnel
- Examples of phonetic alphabet words:
- A - ALPHA
- B - BRAVO
- C - CHARLIE
- ...and so on
Time
- The 24-hour clock is used for expressing time
- Time is written and verbalized using four figures, with the first two denoting the hour past midnight and the last two denoting the minutes past the hour
- Examples:
- 12:45 a.m. is expressed as 0045 hours
- 12:00 noon is expressed as 1200 hours
- 12:00 midnight is expressed as 2400 hours
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Description
This quiz covers the protocols for requesting police and other agency assistance, including recording incidents and following standard operating guidelines.