Questions and Answers
What is management?
What is records management?
The systematic control of all records from their creation to their ultimate disposition.
What is ISO 15489?
A standard for records management policies and procedures.
What defines a record?
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What is ARMA International?
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What are transaction documents?
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What are reference documents?
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What are external records?
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What are internal records?
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What are electronic records?
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What is electronic mail (e-mail)?
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What is a wiki?
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What is a blog?
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What is a podcast?
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What is an internet forum?
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What is a tweet?
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What is document imaging?
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What is the Internet?
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What is the World Wide Web?
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What is e-commerce?
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Study Notes
Key Concepts in Records Management
- Management: Involves the effective use of organizational resources through planning, organizing, leading, and controlling to achieve specific goals.
- Records Management: Entails systematic control of records throughout their lifecycle, covering creation, processing, distribution, organization, storage, retrieval, and final disposition.
Standards and Organizations
- ISO 15489: A pivotal standard for records management ensuring proper attention and protection for all records to facilitate efficient retrieval of evidence and information.
- ARMA International: A professional association dedicated to information management, defining records broadly and aiming to enhance educational programs related to records and information management.
Types of Records
- Records: Information created or received by an organization, evidencing operations, and requiring retention for compliance and transaction documentation.
- Transaction Documents: Essential records for daily operations, including invoices, contracts, and personnel records.
- Reference Documents: Long-term operational records useful for past decisions and organizational policies, such as business letters and reports.
- External Records: Records created for external communication, like letters and emails to customers and suppliers.
- Internal Records: Organizational records necessary for internal operations, encompassing payroll, interoffice communications, and compliance with regulations.
Digital and Electronic Concepts
- Electronic Records: Information stored on electronic media, accessible and modifiable via machines.
- Electronic Mail (E-mail): A communication system allowing users to manage electronic documents across networks.
- Document Imaging: A system facilitating the scanning, storing, and management of physical records in an electronic format.
Online Communication and Content
- Wiki: A collaborative web page allowing users to contribute and modify content.
- Blog: An online journal with regular entries known as posts.
- Podcast: Digital content broadcasted over the Internet for audio or video consumption.
- Internet Forum: A platform for users to post and read messages, functioning as a message board.
- Tweet: A brief message posted on Twitter's social media platform.
Internet and E-Commerce
- Internet: A global network enabling public access to electronic information sharing and storage.
- World Wide Web (WWW): A section of the Internet focused on HTML documents accessible via web browsers.
- E-commerce: The electronic facilitation of business transactions and communications over networks.
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Description
This quiz covers key definitions and concepts from Chapter 1 of Records Management. You will explore terms like management and records management, learning how they impact organizational effectiveness. Perfect for anyone looking to grasp the foundational elements of managing records effectively.