Records Management Chapter 1
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Questions and Answers

What is management?

  • A strategy for financial growth.
  • A method for managing electronic data.
  • The process of using resources to achieve goals through planning, organizing, leading, and controlling. (correct)
  • The act of recording information for later use.
  • What is records management?

    The systematic control of all records from their creation to their ultimate disposition.

    What is ISO 15489?

    A standard for records management policies and procedures.

    What defines a record?

    <p>Stored information made by an organization that is evidence of its operations.</p> Signup and view all the answers

    What is ARMA International?

    <p>An association for information management professionals.</p> Signup and view all the answers

    What are transaction documents?

    <p>Records used in an organization's day-to-day operations.</p> Signup and view all the answers

    What are reference documents?

    <p>Records that contain information needed for long-term operations.</p> Signup and view all the answers

    What are external records?

    <p>Records created for outside use by an organization.</p> Signup and view all the answers

    What are internal records?

    <p>Records that contain information needed to operate an organization.</p> Signup and view all the answers

    What are electronic records?

    <p>Records stored on electronic media that can be readily accessed or changed.</p> Signup and view all the answers

    What is electronic mail (e-mail)?

    <p>A system that enables the management of electronic documents across networks.</p> Signup and view all the answers

    What is a wiki?

    <p>A page or collection of web pages for collaborative content modification.</p> Signup and view all the answers

    What is a blog?

    <p>A shared, online journal with regularly posted entries.</p> Signup and view all the answers

    What is a podcast?

    <p>A broadcast sent over the Internet for listening via electronic devices.</p> Signup and view all the answers

    What is an internet forum?

    <p>An online platform for posting and reading messages.</p> Signup and view all the answers

    What is a tweet?

    <p>A short message posted on the Twitter social networking site.</p> Signup and view all the answers

    What is document imaging?

    <p>An automated system for managing images of physical records in electronic format.</p> Signup and view all the answers

    What is the Internet?

    <p>A worldwide network of computers allowing access to electronic information.</p> Signup and view all the answers

    What is the World Wide Web?

    <p>A part of the Internet containing HTML documents for web browsing.</p> Signup and view all the answers

    What is e-commerce?

    <p>An electronic method to communicate and transact business.</p> Signup and view all the answers

    Study Notes

    Key Concepts in Records Management

    • Management: Involves the effective use of organizational resources through planning, organizing, leading, and controlling to achieve specific goals.
    • Records Management: Entails systematic control of records throughout their lifecycle, covering creation, processing, distribution, organization, storage, retrieval, and final disposition.

    Standards and Organizations

    • ISO 15489: A pivotal standard for records management ensuring proper attention and protection for all records to facilitate efficient retrieval of evidence and information.
    • ARMA International: A professional association dedicated to information management, defining records broadly and aiming to enhance educational programs related to records and information management.

    Types of Records

    • Records: Information created or received by an organization, evidencing operations, and requiring retention for compliance and transaction documentation.
    • Transaction Documents: Essential records for daily operations, including invoices, contracts, and personnel records.
    • Reference Documents: Long-term operational records useful for past decisions and organizational policies, such as business letters and reports.
    • External Records: Records created for external communication, like letters and emails to customers and suppliers.
    • Internal Records: Organizational records necessary for internal operations, encompassing payroll, interoffice communications, and compliance with regulations.

    Digital and Electronic Concepts

    • Electronic Records: Information stored on electronic media, accessible and modifiable via machines.
    • Electronic Mail (E-mail): A communication system allowing users to manage electronic documents across networks.
    • Document Imaging: A system facilitating the scanning, storing, and management of physical records in an electronic format.

    Online Communication and Content

    • Wiki: A collaborative web page allowing users to contribute and modify content.
    • Blog: An online journal with regular entries known as posts.
    • Podcast: Digital content broadcasted over the Internet for audio or video consumption.
    • Internet Forum: A platform for users to post and read messages, functioning as a message board.
    • Tweet: A brief message posted on Twitter's social media platform.

    Internet and E-Commerce

    • Internet: A global network enabling public access to electronic information sharing and storage.
    • World Wide Web (WWW): A section of the Internet focused on HTML documents accessible via web browsers.
    • E-commerce: The electronic facilitation of business transactions and communications over networks.

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    This quiz covers key definitions and concepts from Chapter 1 of Records Management. You will explore terms like management and records management, learning how they impact organizational effectiveness. Perfect for anyone looking to grasp the foundational elements of managing records effectively.

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