Questions and Answers
What accommodation was provided to the journalist with bilateral carpal tunnel syndrome?
An alternative keyboard and speech recognition software
What was the main reason for the customer service agent's need for frequent rest breaks?
Frequent need to use the restroom
Which of the following conditions did the office worker have?
A bleeding disorder
What was the primary purpose of the ergonomic workstation changes for the social worker with chronic fatigue syndrome?
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What accommodation was provided to the sales clerk with cubital tunnel syndrome?
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What was the accommodation provided to an insurance clerk experiencing pain in her back, neck, and hands from sitting for long periods of time?
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What was the accommodation provided to a clerical worker from a staffing agency?
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What was the accommodation provided to a veteran with head and neck injuries and PTSD working as a graphic designer?
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What was the accommodation provided to a technical consultant having difficulty using the computer in the afternoons due to fatigue?
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What was the accommodation provided to a computer operator with HIV who was experiencing weight loss and gastrointestinal limitations?
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Study Notes
Accommodations for Employees with Disabilities
- A journalist with bilateral carpal tunnel syndrome was limited to 2 hours of typing and writing per day, so the employer provided writing aids, an alternative keyboard, speech recognition software, and allowed regular breaks.
Pregnancy Accommodations
- A customer service agent with pregnancy-related leg and back pain was provided with an adjustable workstation and allowed to take more frequent rest breaks.
Hand Dystonia Accommodations
- An employee with focal hand dystonia was provided with ergonomic writing aids.
Chronic Fatigue Syndrome Accommodations
- A social worker with chronic fatigue syndrome experiencing headaches and photosensitivity was accommodated with task lighting, a glare guard on her computer monitor, window blinds, and ergonomic workstation changes.
Cubital Tunnel Syndrome Accommodations
- A sales clerk with cubital tunnel syndrome was provided with a left-handed keyboard, foot mouse, forearm supports, an articulating keyboard and mouse tray, and an ergonomic chair.
Bleeding Disorder Accommodations
- An office worker with a bleeding disorder was limited in keyboarding time, so JAN suggested using speech recognition software and an ergonomic workstation.
Burn Victim Accommodations
- A drafting engineer with third-degree burns to 80% of his body was accommodated with an ergonomic workstation, including a sit/stand workstation.
Ergonomic Setup Accommodations
- A clerical worker provided by a staffing agency needed an ergonomic setup, which was provided by the staffing agency and installed by the employer's IT department.
Back and Neck Pain Accommodations
- An insurance clerk experiencing back, neck, and hand pain was accommodated with speech recognition software, an ergonomic chair, and an adjustable sit/stand workstation.
ALS Accommodations
- An office worker with ALS experiencing muscle weakness was accommodated with ergonomic chair recommendations, including high-back, neck rest, and arm rests.
Head and Neck Injuries and PTSD Accommodations
- A veteran with head and neck injuries and PTSD was accommodated with an ergonomic mouse and noise-canceling headset.
Fatigue Accommodations
- A technical consultant experiencing fatigue was accommodated with speech recognition software and an ergonomic workstation.
HIV Accommodations
- A computer operator with HIV experiencing weight loss and gastrointestinal limitations was provided with an ergonomic chair with extra padding and allowed to change seating positions frequently.
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