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Questions and Answers
Which term describes the degree to which a product or service meets customer expectations?
Which term describes the degree to which a product or service meets customer expectations?
- Product
- Quality (correct)
- Service
- Quality control
What is the process of ensuring that a product or service meets quality standards before it is released to the market?
What is the process of ensuring that a product or service meets quality standards before it is released to the market?
- Product
- Quality assurance (correct)
- Quality control
- Service
What is the process of checking a product or service for defects after it has been released to the market?
What is the process of checking a product or service for defects after it has been released to the market?
- Product
- Quality assurance
- Quality control (correct)
- Service
Which term describes the process of identifying and correcting issues in a product or service after it has been released to the market?
Which term describes the process of identifying and correcting issues in a product or service after it has been released to the market?
What is the term for a documented system of procedures, processes, and responsibilities for achieving quality objectives?
What is the term for a documented system of procedures, processes, and responsibilities for achieving quality objectives?
What is the term for the degree to which a product or service meets the requirements and expectations of customers?
What is the term for the degree to which a product or service meets the requirements and expectations of customers?
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