6 Questions
Which term describes the degree to which a product or service meets customer expectations?
Quality
What is the process of ensuring that a product or service meets quality standards before it is released to the market?
Quality assurance
What is the process of checking a product or service for defects after it has been released to the market?
Quality control
Which term describes the process of identifying and correcting issues in a product or service after it has been released to the market?
Quality control
What is the term for a documented system of procedures, processes, and responsibilities for achieving quality objectives?
Quality manual
What is the term for the degree to which a product or service meets the requirements and expectations of customers?
Quality
Test your knowledge on quality-related terms with this quiz! Learn the difference between quality, product, and service, and understand the importance of quality assurance and quality control. Test your understanding of the process of ensuring that a product or service meets quality standards before and after it is released to the market. Impress your colleagues with your newfound knowledge of quality-related terms!
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