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Questions and Answers
Quality refers to how good something is compared to other similar things.
Quality refers to how good something is compared to other similar things.
True (A)
Project quality management is the process through which quality is managed and maintained throughout a project.
Project quality management is the process through which quality is managed and maintained throughout a project.
True (A)
Validation ensures that the product meets the agreed-upon needs.
Validation ensures that the product meets the agreed-upon needs.
True (A)
It is never acceptable to have a low-quality product.
It is never acceptable to have a low-quality product.
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Customer satisfaction is not essential for quality.
Customer satisfaction is not essential for quality.
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Study Notes
Quality Management
- Quality refers to the standard of something in comparison to similar things.
- Project quality management is a process that ensures quality is maintained throughout a project.
Quality Control
- Validation is a quality control process that ensures a product meets the agreed-upon needs.
- It is unacceptable to deliver a low-quality product.
Quality and Customer Satisfaction
- Customer satisfaction is not the only measure of quality.
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