Quality Management Principles in Healthcare Quiz

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Questions and Answers

What is the main source of quality 'defect' according to the quality management principles?

  • A problem in processes (correct)
  • Lack of quality control measures
  • Poor employee training
  • Inadequate quality assurance

Which of the following is a key principle of quality management?

  • Poor quality is not costly
  • Variability in processes is not important
  • Understanding the variability in processes is a key to improving quality (correct)
  • Employee isolation is critical

What is the modern approach to quality thoroughly grounded in?

  • Historical thinking
  • Philosophical thinking
  • Social thinking
  • Scientific and statistical thinking (correct)

Which of the following is a component of Quality Management?

<p>Quality assurance (D)</p> Signup and view all the answers

What does Quality Planning involve?

<p>Translating quality policy into measurable objectives and requirements (D)</p> Signup and view all the answers

In the project life cycle, which phase involves identifying standards or best practices?

<p>Quality Assurance (C)</p> Signup and view all the answers

What does content quality in the context of healthcare primarily concern?

<p>The medical outcome achieved (C)</p> Signup and view all the answers

Which component of quality largely depends on an organization's control systems?

<p>Quality of Management (A)</p> Signup and view all the answers

What is the relationship between new technology and healthcare costs?

<p>New technology increases costs but usually improves the medical outcome (D)</p> Signup and view all the answers

According to the concept of 'Value of Care', what equation represents the combination of quality and cost?

<p>Value = quality of care + outcome cost (D)</p> Signup and view all the answers

What is considered as one of the areas to improve the value of care in quality contexts?

<p>Physical Infrastructure (D)</p> Signup and view all the answers

Which component is essential for high-quality healthcare according to the 'Professional Infrastructure'?

<p>Well-trained, dedicated health care professionals and managers (A)</p> Signup and view all the answers

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Study Notes

Quality Management Principles

  • The main source of quality defects is attributed to the process itself, not the people involved.

Key Principles of Quality Management

  • One key principle of quality management is to focus on prevention rather than inspection.

Modern Approach to Quality

  • The modern approach to quality is thoroughly grounded in the concept of continuous improvement.

Components of Quality Management

  • One component of Quality Management is Quality Planning.

Quality Planning

  • Quality Planning involves identifying standards or best practices, primarily during the planning phase of the project life cycle.

Content Quality in Healthcare

  • Content quality in the context of healthcare primarily concerns the appropriateness of the medical content.

Quality Control and Organization

  • The component of quality that largely depends on an organization's control systems is Quality Control.

Technology and Healthcare Costs

  • The relationship between new technology and healthcare costs is often one of increasing costs.

Value of Care Equation

  • According to the concept of 'Value of Care', the equation that represents the combination of quality and cost is Value = Quality / Cost.

Improving Value of Care

  • One area to improve the value of care in quality contexts is by reducing waste.

Professional Infrastructure

  • The component that is essential for high-quality healthcare according to the 'Professional Infrastructure' is Knowledge Management.

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