HS 415 Lecture 4: Quality Management Models

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What is the primary purpose of the Study phase in the PDSA cycle?

To analyze defects and study results from the test cycle

What is the main goal of the Focus phase in the FOCUS-PDCA model?

To find a process that needs improvement

What happens during the Act phase of the PDSA cycle?

Lessons learned are incorporated into the test of change

What is the purpose of the Clarify step in the Focus phase?

To clarify the current process and the changes needed

Who expanded Shewhart's PDCA model by adding preliminary steps known as FOCUS?

Hospital Corporation of America

Learn about different quality models and philosophies in healthcare, including Donabedian, FADE, PDSA, FOCUS PDCA, and more. Understand how to apply these models to achieve high-quality care in organizations.

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