Quality Management Models in Healthcare
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Quality Management Models in Healthcare

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Questions and Answers

What is the most commonly used approach for rapid cycle improvement in healthcare?

  • Control circle/cycle
  • Model for Improvement (MFI)
  • PDSA (PDCA) (correct)
  • Shewhart cycle

    • Which organization developed the Model for Improvement (MFI)?

  • Hospital Corporation of America
  • Health Administration Press
  • Institute for Healthcare Improvement (IHI) (correct)
  • Performance Management in Health Care

    • What are the initial three questions considered by the Model for Improvement (MFI) in healthcare?

  • What is the beginning and end of the process, who will benefit from the improvement, what are the objectives of the improvement project
  • What are we trying to accomplish, how will we know that a change is an improvement, what changes can we make that will result in improvement (correct)
  • What are we trying to accomplish, what are the causes of variation, what changes can we make that will result in improvement
  • What are the causes of variation, what changes can we make, how will we know that a change is an improvement

    • Which phase of the PDSA (PDCA) cycle involves implementing the changes on a small scale?

    <p>Do phase</p> Signup and view all the answers

    Who expanded Shewhart’s PDCA model by adding preliminary steps known as FOCUS in the early 1990s?

    <p>Hospital Corporation of America</p> Signup and view all the answers

    Which phase involves organizing a team of people knowledgeable about the process and clarifying the current process and needed changes?

    <p>PLAN phase</p> Signup and view all the answers

    Which quality model provides a framework for examining health services and evaluating the quality of healthcare?

    <p>Donabedian</p> Signup and view all the answers

    According to the Donabedian model, which category refers to the context in which care is delivered, including hospital buildings, staff, financing, and equipment?

    <p>Structure</p> Signup and view all the answers

    Which quality model involves the four broad steps: FOCUS, ANALYZE, DEVELOP, and a final step?

    <p>FADE</p> Signup and view all the answers

    Which category in the Donabedian model refers to the transactions between patients and providers throughout the delivery of healthcare?

    <p>Process</p> Signup and view all the answers

    Which step of the FADE quality model involves collecting and analyzing data to establish baselines, identify root causes and point toward possible solutions?

    <p>ANALYZE</p> Signup and view all the answers

    The FADE quality model emphasizes the importance of defining and verifying the process to be improved in which step?

    <p>FOCUS</p> Signup and view all the answers

    Which quality model is known for providing a framework for evaluating the effects of healthcare on the health status of patients and populations?

    <p>Donabedian</p> Signup and view all the answers

    'DEVELOP' step in the FADE quality model involves which of the following?

    <p>Developing action plans for improvement</p> Signup and view all the answers

    'Outcomes' in the Donabedian model refers to which of the following?

    <p>The effects of healthcare on the health status of patients and populations</p> Signup and view all the answers

    Which category does 'Structure' in the Donabedian model refer to?

    <p>The context in which care is delivered, including hospital buildings, staff, financing, and equipment</p> Signup and view all the answers

    Which step in FADE quality model involves writing 12 simple multiple choice questions based on a text provided?

    <p>Write</p> Signup and view all the answers

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