Quality Management Models in Healthcare

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17 Questions

What is the most commonly used approach for rapid cycle improvement in healthcare?

PDSA (PDCA)

Which organization developed the Model for Improvement (MFI)?

Institute for Healthcare Improvement (IHI)

What are the initial three questions considered by the Model for Improvement (MFI) in healthcare?

What are we trying to accomplish, how will we know that a change is an improvement, what changes can we make that will result in improvement

Which phase of the PDSA (PDCA) cycle involves implementing the changes on a small scale?

Do phase

Who expanded Shewhart’s PDCA model by adding preliminary steps known as FOCUS in the early 1990s?

Hospital Corporation of America

Which phase involves organizing a team of people knowledgeable about the process and clarifying the current process and needed changes?

PLAN phase

Which quality model provides a framework for examining health services and evaluating the quality of healthcare?

Donabedian

According to the Donabedian model, which category refers to the context in which care is delivered, including hospital buildings, staff, financing, and equipment?

Structure

Which quality model involves the four broad steps: FOCUS, ANALYZE, DEVELOP, and a final step?

FADE

Which category in the Donabedian model refers to the transactions between patients and providers throughout the delivery of healthcare?

Process

Which step of the FADE quality model involves collecting and analyzing data to establish baselines, identify root causes and point toward possible solutions?

ANALYZE

The FADE quality model emphasizes the importance of defining and verifying the process to be improved in which step?

FOCUS

Which quality model is known for providing a framework for evaluating the effects of healthcare on the health status of patients and populations?

Donabedian

'DEVELOP' step in the FADE quality model involves which of the following?

Developing action plans for improvement

'Outcomes' in the Donabedian model refers to which of the following?

The effects of healthcare on the health status of patients and populations

Which category does 'Structure' in the Donabedian model refer to?

The context in which care is delivered, including hospital buildings, staff, financing, and equipment

Which step in FADE quality model involves writing 12 simple multiple choice questions based on a text provided?

Write

This quiz covers various quality models and philosophies used in healthcare organizations, such as Donabedian, FADE, PDSA, and FOCUS PDCA. It also explains the framework for examining health services and evaluating their quality using the Donabedian model.

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