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Quality has become an important concern only for customers, not for organizations and international trade.
Quality has become an important concern only for customers, not for organizations and international trade.
False
ISO 9000 and TQM are quality practices that organizations are seeking to adopt in order to gain competitive advantage.
ISO 9000 and TQM are quality practices that organizations are seeking to adopt in order to gain competitive advantage.
True
The definition of quality includes 'fitness for use' and 'conformance to requirements'.
The definition of quality includes 'fitness for use' and 'conformance to requirements'.
True
A quality management system is a technique used to communicate to employees what is required to produce the desired quality of products and services.
A quality management system is a technique used to communicate to employees what is required to produce the desired quality of products and services.
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Total Quality Management (TQM) focuses on achieving and sustaining high quality output and defect prevention at all levels and functions of the organization.
Total Quality Management (TQM) focuses on achieving and sustaining high quality output and defect prevention at all levels and functions of the organization.
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Total Quality Management (TQM) only focuses on defect prevention at the final stage of production.
Total Quality Management (TQM) only focuses on defect prevention at the final stage of production.
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ISO 9000 is a quality practice that organizations adopt to demonstrate their commitment to quality in doing business.
ISO 9000 is a quality practice that organizations adopt to demonstrate their commitment to quality in doing business.
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Quality refers only to the degree to which a product satisfies customers' requirements.
Quality refers only to the degree to which a product satisfies customers' requirements.
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Quality management system is a technique used to communicate to employees what is required to produce the desired quality of products and services.
Quality management system is a technique used to communicate to employees what is required to produce the desired quality of products and services.
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TQM is defined as an approach to achieving and sustaining high quality output and defect prevention at all levels and functions of the organization.
TQM is defined as an approach to achieving and sustaining high quality output and defect prevention at all levels and functions of the organization.
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Organizations are not seeking to adopt quality practices, especially ISO 9000 and TQM, in order to gain competitive advantage and prove their commitment to quality in doing business.
Organizations are not seeking to adopt quality practices, especially ISO 9000 and TQM, in order to gain competitive advantage and prove their commitment to quality in doing business.
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Total Quality Management (TQM) is focused on achieving and sustaining high quality output, defect prevention, and continuous improvement at all levels and functions of the organization.
Total Quality Management (TQM) is focused on achieving and sustaining high quality output, defect prevention, and continuous improvement at all levels and functions of the organization.
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The definition of quality includes 'fitness for use' and 'conformance to requirements'.
The definition of quality includes 'fitness for use' and 'conformance to requirements'.
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Quality management system is a technique used to communicate to employees what is required to produce the desired quality of products and services.
Quality management system is a technique used to communicate to employees what is required to produce the desired quality of products and services.
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ISO 9000 and TQM are quality practices that organizations are not seeking to adopt in order to gain competitive advantage.
ISO 9000 and TQM are quality practices that organizations are not seeking to adopt in order to gain competitive advantage.
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