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What is the primary goal of quality management?
What is the primary goal of quality management?
- To expand the customer base through aggressive marketing strategies
- To maximize profit by reducing production costs
- To deliver products or services that consistently meet specified quality standards and satisfy customer needs while minimizing waste and errors (correct)
- To outperform competitors in the market
Why is it essential to define what quality means for a specific context?
Why is it essential to define what quality means for a specific context?
- Because it helps in justifying higher prices for products or services
- Because it allows for better marketing strategies
- Because it ensures that products or services meet the required standards and customer expectations (correct)
- Because quality is subjective and differs from person to person
Which is a key principle of quality management?
Which is a key principle of quality management?
- Ignoring customer feedback to maintain the status quo
- Minimizing employee involvement in the production process
- Customer Focus: Understand and meet customer requirements and expectations (correct)
- Maximizing production output at all costs
What are some aspects with which quality may be associated?
What are some aspects with which quality may be associated?
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In which industries is quality management a critical aspect?
In which industries is quality management a critical aspect?
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What is a key aspect of quality management?
What is a key aspect of quality management?
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Which is a potential factor associated with quality in some contexts?
Which is a potential factor associated with quality in some contexts?
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What is a fundamental principle of quality management?
What is a fundamental principle of quality management?
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What is the primary goal of quality management?
What is the primary goal of quality management?
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Why is it essential to define what quality means for a specific context?
Why is it essential to define what quality means for a specific context?
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