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Questions and Answers
When should risk management arrangements be reviewed?
Which communication method involves the use of words, images, sounds, and body language?
What type of support might be needed when dealing with failures?
What action should be taken to reduce the impact of failures?
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Which activity is NOT mentioned as part of reviewing risk management arrangements?
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What is a key factor in deciding the method of communication?
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Who should be notified when incidents occur?
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What is a key aspect of non-verbal communication?
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What should recovery plans aim to do after failures?
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When should recovery plans be implemented?
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Study Notes
Risk Management Unit
- Involves identifying significant hazards, assessing risks, managing control of health, safety, and environmental risks, and reviewing effectiveness.
Key Performance Criteria
- Recognize own limits and bring in specialist or other assistance when necessary.
- Identify hazards in the workplace, prioritize areas with potential for serious consequences.
- Review internal and external standards and guidelines.
- Select and use suitable techniques to analyze risks.
- Confirm appropriate controls and assess the level of risk.
- Present risk assessment results and recommendations to responsible people.
Risk Control Measures
- Identify and evaluate risk control measures and current systems of work.
- Take suitable action to control or remove imminent risk.
- Implement risk control measures required by health, safety, and environment local and national standards.
- Ensure appropriate stakeholders are involved in consultation and informed of significant results.
Reviewing Effectiveness
- Review risk management arrangements during risk assessment, implementation of new control measures, audits, observations, consultations, and review of accident and incident records.
Recovery Measures
- Implement recovery plans to reduce the impact of failures and limit consequences to people, properties, and the environment.
- Involve emergency services, clean-up operations, and notification of incidents to relevant authorities.
Communication
- Communicate risk management strategies verbally and non-verbally, choosing the method depending on the type of communication required and the person(s) being communicated to.
Quality Management Requirements
- Collect, store, and maintain risk management documentation in accordance with strict document control procedures.
- Follow ISO 9001:2015 quality management system standard as best practice.
Dealing with Hazards and Risks
- Report uncontrolled hazards, deal with issues if easily and safely resolved, and comply with internal reporting requirements.
- Take responsibility for good housekeeping, even if it's not your mess.
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Description
Test your knowledge on quality management documentation requirements, including causes investigation, media management, staff re-training, and ISO 9001:2015 standards. Learn about maintaining risk management documentation in accordance with document control procedures.
