Quality in Healthcare and Services Quiz

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What is the main purpose of a Quality Management System (QMS) in a laboratory?

To ensure accurate and reliable laboratory results

To improve the performance of midwives and postal services

To minimize the error rate in laboratory processes

To coordinate activities to direct and control an organization with regard to quality (correct)

What does achieving a 99% level of quality mean, based on the given text?

Preventing any loss or error in everyday operations

Experiencing 1% efficiency loss in operations

Ensuring zero errors in laboratory results

Accepting a 1% error rate (correct)

Why is considering the Path of Workflow essential in health laboratories?

To address all aspects of laboratory operation to assure quality (correct)

To improve the handling of contaminated lunches in laboratories

To decrease the number of parcels lost by postal services

To minimize the risk of newborns falling from healthcare providers' hands

What are the essential characteristics of laboratory results in health care?

Accurate, reliable, and timely Signup and view all the answers

In the context of health laboratories, what do laboratory errors cost?

Time, effort, and patient outcomes Signup and view all the answers

What would a 1% error rate mean in France, according to the text?

14 minutes without water or electricity everyday Signup and view all the answers

What is the primary purpose of implementing a Quality Management System (QMS) in a laboratory?

To detect errors and prevent their recurrence Signup and view all the answers

In the context of laboratory testing, which factor is NOT influenced by the Quality System Essentials?

Vendor qualifications Signup and view all the answers

Who is known for introducing statistical process control in the 1920s?

Walter A. Shewhart Signup and view all the answers

Which innovator is associated with the concept of Continual Improvement in the 1940s?

W. Edwards Deming Signup and view all the answers

What term describes coordinated activities to direct and control an organization with regard to quality?

Quality management system Signup and view all the answers

Which organization provides guidance for quality in manufacturing and service industries?

International Organization for Standardization Signup and view all the answers

What is the main focus of Process Improvement in a laboratory setting?

Risk assessment and preventive actions Signup and view all the answers

Which activity involves documentation, root cause analysis, and corrective actions in a laboratory assessment?

(Mistakes And Problems) documentation Signup and view all the answers

Quality in Healthcare and Services Quiz

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Questions and Answers

What is the main purpose of a Quality Management System (QMS) in a laboratory?

What does achieving a 99% level of quality mean, based on the given text?

Why is considering the Path of Workflow essential in health laboratories?

What are the essential characteristics of laboratory results in health care?

In the context of health laboratories, what do laboratory errors cost?

What would a 1% error rate mean in France, according to the text?

What is the primary purpose of implementing a Quality Management System (QMS) in a laboratory?

In the context of laboratory testing, which factor is NOT influenced by the Quality System Essentials?

Who is known for introducing statistical process control in the 1920s?

Which innovator is associated with the concept of Continual Improvement in the 1940s?

What term describes coordinated activities to direct and control an organization with regard to quality?

Which organization provides guidance for quality in manufacturing and service industries?

What is the main focus of Process Improvement in a laboratory setting?

Which activity involves documentation, root cause analysis, and corrective actions in a laboratory assessment?

What is NOT a characteristic of laboratory results in health care according to the given text?

What does ISO 9000:2000 provide guidance for?

What is the main role of Customer Service in a laboratory setting?

What does Waste Management focus on in a laboratory environment?

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