18 Questions
What is the main purpose of a Quality Management System (QMS) in a laboratory?
To coordinate activities to direct and control an organization with regard to quality
What does achieving a 99% level of quality mean, based on the given text?
Accepting a 1% error rate
Why is considering the Path of Workflow essential in health laboratories?
To address all aspects of laboratory operation to assure quality
What are the essential characteristics of laboratory results in health care?
Accurate, reliable, and timely
In the context of health laboratories, what do laboratory errors cost?
Time, effort, and patient outcomes
What would a 1% error rate mean in France, according to the text?
14 minutes without water or electricity everyday
What is the primary purpose of implementing a Quality Management System (QMS) in a laboratory?
To detect errors and prevent their recurrence
In the context of laboratory testing, which factor is NOT influenced by the Quality System Essentials?
Vendor qualifications
Who is known for introducing statistical process control in the 1920s?
Walter A. Shewhart
Which innovator is associated with the concept of Continual Improvement in the 1940s?
W. Edwards Deming
What term describes coordinated activities to direct and control an organization with regard to quality?
Quality management system
Which organization provides guidance for quality in manufacturing and service industries?
International Organization for Standardization
What is the main focus of Process Improvement in a laboratory setting?
Risk assessment and preventive actions
Which activity involves documentation, root cause analysis, and corrective actions in a laboratory assessment?
(Mistakes And Problems) documentation
What is NOT a characteristic of laboratory results in health care according to the given text?
Laboratory Safety
What does ISO 9000:2000 provide guidance for?
Quality management system
What is the main role of Customer Service in a laboratory setting?
Problem resolution and risk assessment
What does Waste Management focus on in a laboratory environment?
Containment and security
Test your knowledge about achieving and maintaining quality in healthcare and services. The quiz covers topics such as error rates, laboratory results, and the consequences of errors in different scenarios.
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