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What is the primary purpose of leaders establishing unity of purpose and direction in an organization?
What is the primary purpose of leaders establishing unity of purpose and direction in an organization?
- To centralize decision-making and control within the leadership team
- To increase bureaucracy and red tape within the organization
- To align the organization's strategies, policies, processes and resources to achieve its objectives (correct)
- To create a sense of competition among employees
How do leaders engage people in an organization to achieve its quality objectives?
How do leaders engage people in an organization to achieve its quality objectives?
- By centralizing all decision-making within the leadership team
- By micromanaging and closely monitoring employee activities
- By providing people with the required resources, training and authority to act with accountability (correct)
- By establishing a culture of fear and punishment for mistakes
Which of the following is NOT identified as a key benefit of leaders establishing unity of purpose and direction?
Which of the following is NOT identified as a key benefit of leaders establishing unity of purpose and direction?
- Improved communication between levels and functions of the organization
- Increased effectiveness and efficiency in meeting the organization's quality objectives
- Better coordination of the organization's processes
- Increased profitability and shareholder returns (correct)
What is the role of leaders in establishing a culture of trust and integrity within an organization?
What is the role of leaders in establishing a culture of trust and integrity within an organization?
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Which of the following actions by leaders is NOT identified as important for engaging people in achieving the organization's quality objectives?
Which of the following actions by leaders is NOT identified as important for engaging people in achieving the organization's quality objectives?
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