Podcast
Questions and Answers
What is the first step in the improvement process as outlined?
What is the first step in the improvement process as outlined?
- Carry out the change on a small scale
- Evaluate what was learned
- Select a solution for improvement
- Develop a change plan (correct)
What does the 'DO' phase primarily involve?
What does the 'DO' phase primarily involve?
- Measuring and comparing results
- Testing the change on a small scale (correct)
- Collecting staff feedback on the changes
- Implementing the change across the entire organization
During which phase is progress of the solution checked?
During which phase is progress of the solution checked?
- CHECK (correct)
- ACT
- DO
- PLAN
Which of the following is NOT a part of the improvement cycle?
Which of the following is NOT a part of the improvement cycle?
What is a key aspect of the 'ACT' phase?
What is a key aspect of the 'ACT' phase?
What is a criterion or standard in the quality control process?
What is a criterion or standard in the quality control process?
What does the 7 M's of Management refer to within the quality assurance context?
What does the 7 M's of Management refer to within the quality assurance context?
Which term is also known as Continuous Quality Improvement?
Which term is also known as Continuous Quality Improvement?
What is the primary goal of Quality Assurance/TQM?
What is the primary goal of Quality Assurance/TQM?
What is indicated by the need for educational or corrective measures in the quality control process?
What is indicated by the need for educational or corrective measures in the quality control process?
In what context is the Competency Standards for Nursing Practice in the Philippines relevant?
In what context is the Competency Standards for Nursing Practice in the Philippines relevant?
What does the term 'predetermined level of excellence' imply?
What does the term 'predetermined level of excellence' imply?
Why is the quest for quality described as an ongoing process?
Why is the quest for quality described as an ongoing process?
What is the primary purpose of a check sheet?
What is the primary purpose of a check sheet?
How does the Nominal Group Technique ensure equality among participants?
How does the Nominal Group Technique ensure equality among participants?
What is quantitative information referred to in the context of a check sheet?
What is quantitative information referred to in the context of a check sheet?
What role does the moderator play in the Nominal Group Technique?
What role does the moderator play in the Nominal Group Technique?
What can be deduced from the location and number of marks on a check sheet?
What can be deduced from the location and number of marks on a check sheet?
Which of the following describes a typical feature of a check sheet?
Which of the following describes a typical feature of a check sheet?
Which principle is associated with the development of the Nominal Group Technique?
Which principle is associated with the development of the Nominal Group Technique?
Which statement best represents the vote collection method in the Nominal Group Technique?
Which statement best represents the vote collection method in the Nominal Group Technique?
What is the correct definition of a histogram?
What is the correct definition of a histogram?
What is a significant characteristic of Quality Circles?
What is a significant characteristic of Quality Circles?
What is typically not a focus area for Quality Circles?
What is typically not a focus area for Quality Circles?
What happens if the length of the intervals on the x-axis of a histogram is set to 1?
What happens if the length of the intervals on the x-axis of a histogram is set to 1?
Which statement regarding Quality Circles is true?
Which statement regarding Quality Circles is true?
What is a primary use of a radar chart?
What is a primary use of a radar chart?
What is the total area of a histogram?
What is the total area of a histogram?
What do Quality Circles aim to address?
What do Quality Circles aim to address?
What percentage of nursing organizations implement effective waste management programs?
What percentage of nursing organizations implement effective waste management programs?
What is the passing rate in the NLE (Nurse Licensure Examination) per school?
What is the passing rate in the NLE (Nurse Licensure Examination) per school?
How often must a professional nursing license be renewed?
How often must a professional nursing license be renewed?
What is required for 100% compliance concerning the integrity of professional registry?
What is required for 100% compliance concerning the integrity of professional registry?
What percentage of filed complaints must be resolved according to the roadmap?
What percentage of filed complaints must be resolved according to the roadmap?
What is the duration of IV therapy license renewal?
What is the duration of IV therapy license renewal?
How often must research protocols be conducted according to the standards?
How often must research protocols be conducted according to the standards?
What is a key aspect of the nursing profession's roadmap from 2010 to 2030?
What is a key aspect of the nursing profession's roadmap from 2010 to 2030?
What is the goal for the involvement of nursing professional organizations related to economic development?
What is the goal for the involvement of nursing professional organizations related to economic development?
What is one of the pillars of a strong republic as mentioned in the context?
What is one of the pillars of a strong republic as mentioned in the context?
What is the primary role of the Chief Nurse/director in hospitals with a capacity above 100 beds?
What is the primary role of the Chief Nurse/director in hospitals with a capacity above 100 beds?
Which qualification is NOT required for a Nurse educator?
Which qualification is NOT required for a Nurse educator?
Which mnemonic is associated with public health nursing?
Which mnemonic is associated with public health nursing?
What does 'C' in the mnemonic CRVNSCID stand for?
What does 'C' in the mnemonic CRVNSCID stand for?
Which of the following is NOT a component of nursing education?
Which of the following is NOT a component of nursing education?
Which aspect does NOT fall under independent nursing practice?
Which aspect does NOT fall under independent nursing practice?
What does the acronym DOLE stand for in relation to partner agencies?
What does the acronym DOLE stand for in relation to partner agencies?
Which of the following represents an advanced nursing practice?
Which of the following represents an advanced nursing practice?
In the mnemonic MMAR, what does the second 'M' stand for?
In the mnemonic MMAR, what does the second 'M' stand for?
What fundamental role is highlighted in occupational health nursing?
What fundamental role is highlighted in occupational health nursing?
Which nursing role requires four years of experience and master's level education focused on quality assurance?
Which nursing role requires four years of experience and master's level education focused on quality assurance?
What feature is unique to private duty nursing compared to other nursing modalities?
What feature is unique to private duty nursing compared to other nursing modalities?
In the context of nursing informatics, which element does NOT belong to its definition?
In the context of nursing informatics, which element does NOT belong to its definition?
Which of the following characteristics is NOT associated with the 'D' in the DACC mnemonic?
Which of the following characteristics is NOT associated with the 'D' in the DACC mnemonic?
Which nursing role is described as requiring a master's degree and four years of experience focused on staff development?
Which nursing role is described as requiring a master's degree and four years of experience focused on staff development?
Flashcards
Quality Control Process
Quality Control Process
A process that ensures healthcare standards are met by collecting information and providing corrective action if needed.
Standards for Practice
Standards for Practice
Predetermined levels of nursing care excellence that guide practice.
Competency Standards
Competency Standards
Specific standards that define the skills and knowledge needed for a particular nursing role (in the Philippines).
Intravenous Nursing Standards
Intravenous Nursing Standards
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Total Quality Management (TQM)
Total Quality Management (TQM)
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Quality Assurance (QA)
Quality Assurance (QA)
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7 M’s of Management
7 M’s of Management
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Continuous Quality Improvement (CQI)
Continuous Quality Improvement (CQI)
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PDCA Cycle
PDCA Cycle
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Planning Phase
Planning Phase
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Do Phase
Do Phase
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Check Phase
Check Phase
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Act Phase
Act Phase
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What are Quality Circles?
What are Quality Circles?
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What is the purpose of Quality Circles?
What is the purpose of Quality Circles?
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What are the benefits of Quality Circles?
What are the benefits of Quality Circles?
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What is a histogram?
What is a histogram?
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What is a radar chart?
What is a radar chart?
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What is the key characteristic of a radar chart?
What is the key characteristic of a radar chart?
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What is special about a Histogram's area?
What is special about a Histogram's area?
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What is the relationship between a histogram and relative frequency plot?
What is the relationship between a histogram and relative frequency plot?
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Nominal Group Technique
Nominal Group Technique
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Check Sheet
Check Sheet
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What is a check sheet used for?
What is a check sheet used for?
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What kind of data can a check sheet collect?
What kind of data can a check sheet collect?
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What is the purpose of regions on a check sheet?
What is the purpose of regions on a check sheet?
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What is Lewin's change management principle?
What is Lewin's change management principle?
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What are the applications of Lewin's change management principle?
What are the applications of Lewin's change management principle?
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What does Lewin's change management principle aim to do?
What does Lewin's change management principle aim to do?
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Professional Image
Professional Image
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Roadmap for Nursing in Philippines
Roadmap for Nursing in Philippines
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SULONG NURSES, SULONG
SULONG NURSES, SULONG
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Executive Order 220
Executive Order 220
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Code On Good Governance
Code On Good Governance
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Recertification Process
Recertification Process
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NLE (Nursing Licensure Examination)
NLE (Nursing Licensure Examination)
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Continuing Professional Education (CPE)
Continuing Professional Education (CPE)
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Internal Capacity
Internal Capacity
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Professional Registry
Professional Registry
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What are the qualifications to be a Chief Nurse?
What are the qualifications to be a Chief Nurse?
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What qualifications does a Dean of Nursing need?
What qualifications does a Dean of Nursing need?
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What are the requirements for a Staff Development Coordinator?
What are the requirements for a Staff Development Coordinator?
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What qualifications does a Nurse Educator need?
What qualifications does a Nurse Educator need?
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What are the requirements for a Nurse Trainer?
What are the requirements for a Nurse Trainer?
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What are the qualifications for a Quality Assurance Coordinator?
What are the qualifications for a Quality Assurance Coordinator?
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What is the main focus of Public Health Nursing?
What is the main focus of Public Health Nursing?
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Explain the PPP mnemonic for Public Health Nursing.
Explain the PPP mnemonic for Public Health Nursing.
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What are the key aspects of Occupational Health Nursing?
What are the key aspects of Occupational Health Nursing?
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Explain the CRVNSCID mnemonic for Occupational Health Nursing.
Explain the CRVNSCID mnemonic for Occupational Health Nursing.
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What are the key characteristics of Primary Nursing?
What are the key characteristics of Primary Nursing?
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What is the role of the first Independent Nursing Practitioner?
What is the role of the first Independent Nursing Practitioner?
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What are the four aspects of nursing practice as part of a health team?
What are the four aspects of nursing practice as part of a health team?
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What is Nursing Informatics?
What is Nursing Informatics?
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How does Nursing Informatics contribute to global health?
How does Nursing Informatics contribute to global health?
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Study Notes
Nursing Leadership and Management: Continuous Quality Improvement and Risk Management
- Quality is defined as customer satisfaction, meeting standards, meeting criteria, consistent use of products or services, and cost effectiveness. It's an ongoing process.
- Quality control is a specific method for evaluating, monitoring, or regulating services to consumers. This involves performance appraisals, product and customer evaluations, online reviews, and feedback. Using this method, organizations determine if standards are being met.
- Quality health care aims to increase the likelihood of desired health outcomes and is consistent with professional knowledge.
- Quality control processes include retrospective, concurrent, and prospective audits. Structure audits determine if the structure (environment, resources) of healthcare delivery supports quality.
- Quality is an ongoing process, and there is always room for improvement.
- Continuous Quality Improvement (CQI) is a process for improving outcomes based on customer needs, rather than just meeting criteria.
Audits
- Audits are systematic and official examinations of records, processes, structures, environments, or accounts.
- Retrospective audits occur after service is provided. Concurrent audits occur while service is being provided. Prospective audits are used for future direction. Structure audits focus on the resources and environment.
- Audits are valuable for identifying areas that need improvement.
Quality Improvement in Healthcare
- Quality improvement is crucial in healthcare because of its impact on patient outcomes, client satisfaction, and resource utilization.
- Quality improvement uses a systematic, organized process for continuous improvement.
- Healthcare professionals should strive for efficiency and efficacy, considering structure, process, and outcomes.
- Processes and practices should improve continuously, rather than being stagnant.
Quality Improvement Principles
- Customer Satisfaction (Outcome): Focus on the patient experience and achieving desired outcomes.
- Continuous and Long-term Improvement in Processes and Output (Process): Continuously improve processes and outputs to ensure efficiency and quality.
- Involvement of the entire workforce (Structure): Use teamwork and collaboration to achieve quality improvement goals.
Quality Improvement Methods
- PDCA Cycle (Plan, Do, Check, Act): A structured problem-solving method for process improvement.
- Focus Methodology: Concentrates on identifying areas requiring the most attention. It improves the quality of processes and outcomes.
- Benchmarking: Identifies best practices among competitors or other organizations to measure improvement.
- Brainstorming: A creative process to generate a large number of ideas for solutions to problems, stimulating idea generation among members, and increase their creativity in problem solving.
Quality Improvement Tools
- Fishbone diagrams (cause-and-effect diagrams) identify potential causes of a problem.
- Affinity diagrams organize ideas and put them into categories.
- Flowcharts visualize the steps in a process. Check sheets collect data. Histograms provide a visual summary of data distribution.
- Pareto charts help prioritize problems or defects.
- Matrix diagrams show the relationship between items or variables.
- Scatter diagrams show the relationship between two variables.
Professional Adjustments in Nursing
- Nurses should be highly competent, possessing knowledge and training with a commitment for continuous learning and improvement.
- Nursing involves special values, knowledge, training or experience.
- Attributes such as accountability and autonomy are essential for practice.
Additional Notes
- Quality improvement is a continuous process that requires ongoing evaluation and adaptation of strategies.
- Quality improvement in healthcare is vital for achieving optimal patient outcomes and ensuring patient safety.
- Different tools and techniques are used to achieve quality improvement goals (e.g, PDCA cycle, Fishbone diagrams, etc.)
- All stakeholders should work in harmony to achieve the goals of quality improvement; team building and effective communication are very important.
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Description
Explore the principles of Continuous Quality Improvement (CQI) and Risk Management in nursing leadership. This quiz covers methods for evaluating healthcare services, quality control processes, and the importance of customer satisfaction in delivering quality health care. Test your knowledge on how to ensure consistent and effective health outcomes through strategic management practices.
