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Questions and Answers
Which of the following is the definition of quality?
Which of the following is the definition of quality?
- B. Checking the error
- 1/1 D. Zero Defect
- C. Fitness for purpose (correct)
- A. To do the right thing
“Quality is defined by the customer” is
“Quality is defined by the customer” is
- B. An unrealistic definition of quality
- 1/1 C. A user-based definition of quality (correct)
- D. The definition proposed by the American Society for Quality Control
- A. A manufacturing-based definition of quality
Which of the following is NOT true about TQM?
Which of the following is NOT true about TQM?
- 0/1 D. Covering all the functional areas of the organization (correct)
- B. Meeting the needs and expectations of customers
- A. Focused on worker’s activity rather than management
- C. Inclusion of every person in the organization
Quality practices must be carried out ______________
Quality practices must be carried out ______________
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Quality circles work best if employees are initially trained in.
Quality circles work best if employees are initially trained in.
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