Quality Costing and Its Purpose Quiz
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Questions and Answers

Which of the following is NOT a purpose of quality costing?

  • Identify opportunities to reduce the cost of poor quality
  • Identify opportunities for reducing customer dissatisfaction
  • Develop a strategic quality plan consistent with the overall goals of the organization (correct)
  • All of the above are correct

    • Which of the following statements about quality costs is FALSE?

  • Quality costs can occur in the design, implementation, operation and maintenance of a quality management system
  • Measuring quality costs requires the coordination of many departments within the enterprise
  • Quality costs are only the costs incurred during production (correct)
  • Quality costs includes any costs that a company incurs to ensure that product or service quality is perfect

    • What is the purpose of quality costing?

  • To reduce the cost of poor quality (correct)
  • To identify opportunities for reducing customer dissatisfaction
  • To develop a strategic quality plan consistent with the overall goals of the organization
  • To improve product design

    • Which departments need to coordinate in order to measure quality costs?

    <p>All of the above</p> Signup and view all the answers

    What do quality costs include?

    <p>Costs incurred in ensuring product or service quality</p> Signup and view all the answers

    Which of the following is NOT a purpose of quality costing?

    <p>Improve the efficiency of production processes</p> Signup and view all the answers

    Which of the following statements about quality costs is TRUE?

    <p>Quality costs can occur in the design, implementation, operation, and maintenance of a quality management system</p> Signup and view all the answers

    Which of the following is NOT a factor that requires coordination to measure quality costs?

    <p>Marketing</p> Signup and view all the answers

    Which of the following is NOT included in quality costs?

    <p>Costs incurred to market the product</p> Signup and view all the answers

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