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Questions and Answers
What is the primary focus of a Laboratory Policy Manual?
What is the primary focus of a Laboratory Policy Manual?
Which of the following is NOT typically included in a Laboratory Policy Manual?
Which of the following is NOT typically included in a Laboratory Policy Manual?
What is the primary purpose of a Laboratory Procedure?
What is the primary purpose of a Laboratory Procedure?
Which of the following is an example of a topic that might be included in a Laboratory Policy Manual?
Which of the following is an example of a topic that might be included in a Laboratory Policy Manual?
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What is the term for a document that outlines the general guidelines and procedures for laboratory management?
What is the term for a document that outlines the general guidelines and procedures for laboratory management?
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Which of the following is an example of a topic that might be included in a Laboratory Procedure?
Which of the following is an example of a topic that might be included in a Laboratory Procedure?
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What is the primary difference between a Laboratory Policy Manual and a Laboratory Procedure?
What is the primary difference between a Laboratory Policy Manual and a Laboratory Procedure?
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What is the term for a standardized document that outlines the steps for performing a specific laboratory test or procedure?
What is the term for a standardized document that outlines the steps for performing a specific laboratory test or procedure?
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Which of the following is NOT a type of laboratory document?
Which of the following is NOT a type of laboratory document?
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Which of the following is an example of a general topic that might be included in a Laboratory Policy Manual?
Which of the following is an example of a general topic that might be included in a Laboratory Policy Manual?
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Study Notes
Comparing Actual Performance
- A manager needs to acquire information about the process against a standard for certain parts of the laboratory process, such as quality standards like ISO 15189.
- Correcting deviations involves remodeling the logistic process, modifying a protocol, or providing theoretical background lectures.
Staffing
- The main objective of staffing is to place the right person in the right job at the right time.
- Understanding workload and service quality standards is necessary for determining appropriate staff numbers and skill mix.
- Workload monitoring can be used to identify and track workflow trends within an organization and to compare with other organizations for best practices and cost analysis.
Roles of a Laboratory Manager
- Hire an appropriate number of employees and verify that job application data is correct.
- Develop complete and thorough job descriptions and train each employee in their specific duties.
- Provide orientation to new employees and conduct competency assessments.
Laboratory Leadership
- Ensure qualified staff are hired and properly trained, creating a team of competent personnel.
- Proper selection of candidates involves considering integrity, recognition, and participation.
Competency Assessments
- Included in a well-defined orientation training program, competency assessments objectively measure actual task performance as compared to procedure standards.
- Conduct yearly employee performance appraisals and provide opportunities for continuing education.
Performance Standards
- Assist staff in understanding what they need to do to accomplish tasks successfully.
- Enable coworkers to form a stronger sense of teamwork.
Recruiting and Retaining Qualified Staff
- The hiring process is a major function of HR, considering education, expertise, skills, and interpersonal communication skills.
- Evaluate the applicant's skills, education, and expertise during the selection process.
- Recruitment strategies target candidates with a focus on techniques.
Laboratory Policy Manuals
- Include general topics such as administrative organization, employment, and personnel processes.
- Address safety and health procedures, disaster plans, confidentiality, and security.
- Provide standard operating procedures for laboratory tests and processing.
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Description
This quiz covers the process of comparing actual performance against standards and taking corrective action to ensure quality in laboratory processes.
