Quality Assurance in IT
11 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the main purpose of quality assurance in IT?

  • To design software applications
  • To negotiate and facilitate quality activities (correct)
  • To manage project schedules
  • To create marketing strategies

    • Which area does quality assurance primarily focus on?

  • All areas of IT (correct)
  • Human resources management
  • Quality control of finished products
  • Ensuring data security

    • What is NOT a typical role of quality assurance in IT?

  • Negotiating contracts with suppliers (correct)
  • Monitoring network performance
  • Ensuring compliance with industry standards
  • Testing software for bugs and defects

    • What is the primary responsibility of project managers in IT?

    <p>Coordinating and delivering IT projects to the enterprise</p> Signup and view all the answers

    What is the main function of the help desk (service desk) in an enterprise?

    <p>Responding to technical questions and problems faced by users within an enterprise</p> Signup and view all the answers

    What is the role of end users in relation to business application services?

    <p>Acting as a liaison between the IT department and the end users</p> Signup and view all the answers

    What is the main responsibility of third-party management in an enterprise?

    <p>Providing direction to the outsourcer on issues and escalating internally within the enterprise and IT function</p> Signup and view all the answers

    What is the primary responsibility of project managers in IT?

    <p>Coordinating and delivering IT projects</p> Signup and view all the answers

    What is the main function of the help desk (service desk) in an enterprise?

    <p>Responding to technical questions and problems faced by users</p> Signup and view all the answers

    In IT, what is the distinction between 'end user' and 'user'?

    <p>End user refers specifically to someone who will access a business application, while user can refer to administrative accounts and accounts used to access platforms</p> Signup and view all the answers

    What is the primary role of third-party management in IT?

    <p>Providing direction to the outsourcer and monitoring service levels</p> Signup and view all the answers

    More Like This

    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser