Quality Assurance in IT

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the main purpose of quality assurance in IT?

  • To design software applications
  • To negotiate and facilitate quality activities (correct)
  • To manage project schedules
  • To create marketing strategies

Which area does quality assurance primarily focus on?

  • All areas of IT (correct)
  • Human resources management
  • Quality control of finished products
  • Ensuring data security

What is NOT a typical role of quality assurance in IT?

  • Negotiating contracts with suppliers (correct)
  • Monitoring network performance
  • Ensuring compliance with industry standards
  • Testing software for bugs and defects

What is the primary responsibility of project managers in IT?

<p>Coordinating and delivering IT projects to the enterprise (D)</p> Signup and view all the answers

What is the main function of the help desk (service desk) in an enterprise?

<p>Responding to technical questions and problems faced by users within an enterprise (D)</p> Signup and view all the answers

What is the role of end users in relation to business application services?

<p>Acting as a liaison between the IT department and the end users (A)</p> Signup and view all the answers

What is the main responsibility of third-party management in an enterprise?

<p>Providing direction to the outsourcer on issues and escalating internally within the enterprise and IT function (C)</p> Signup and view all the answers

What is the primary responsibility of project managers in IT?

<p>Coordinating and delivering IT projects (D)</p> Signup and view all the answers

What is the main function of the help desk (service desk) in an enterprise?

<p>Responding to technical questions and problems faced by users (A)</p> Signup and view all the answers

In IT, what is the distinction between 'end user' and 'user'?

<p>End user refers specifically to someone who will access a business application, while user can refer to administrative accounts and accounts used to access platforms (D)</p> Signup and view all the answers

What is the primary role of third-party management in IT?

<p>Providing direction to the outsourcer and monitoring service levels (D)</p> Signup and view all the answers

Flashcards are hidden until you start studying

More Like This

Use Quizgecko on...
Browser
Browser