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Questions and Answers
What is the ISO definition of quality according to ISO9000:2000?
What is the ISO definition of quality according to ISO9000:2000?
- Conformance to requirements = the project’s process + products = meet written specifications
- The totality of characteristics of an entity that bear on its ability to satisfy stated or implied needs
- Fitness for use = products = can be used as intended
- The degree to which a set of inherent characteristics fulfils requirements (correct)
What are the main outputs of the managing quality process?
What are the main outputs of the managing quality process?
- Acceptance decisions = accept or reject = products or services produced
- Quality reports, test and evaluation documents, change requests, project management plan updates, and project documents updates (correct)
- Verified deliverables, work performance information, change requests, project management plan updates, and project documents updates
- Rework = action taken = rejected items complain with requirements/specifications/expectations
What is the main goal of quality control?
What is the main goal of quality control?
- To monitor specific project results to ensure that they are complete, correct, and meet customer expectations
- To identify which quality requirements and standards are relevant to the project
- To improve quality (correct)
- To translate the quality management plan into executable quality assurance activities
Which tool is used in controlling quality to help identify the relationship between two variables?
Which tool is used in controlling quality to help identify the relationship between two variables?
What does maintainability address in IT projects?
What does maintainability address in IT projects?
Which aspect is NOT emphasized as being equally important to quality in IT projects?
Which aspect is NOT emphasized as being equally important to quality in IT projects?
What is the primary purpose of project quality management?
What is the primary purpose of project quality management?
In the context of IT projects, what does the text suggest about customer perception of quality?
In the context of IT projects, what does the text suggest about customer perception of quality?
What type of systems do many IT projects develop, according to the text?
What type of systems do many IT projects develop, according to the text?
What is the role of quality assurance in project quality management?
What is the role of quality assurance in project quality management?
Quality control is the process of translating the quality management plan into executable quality assurance activities to satisfy relevant quality standards.
Quality control is the process of translating the quality management plan into executable quality assurance activities to satisfy relevant quality standards.
The main outputs of controlling quality process include quality reports, test and evaluation documents, and change requests.
The main outputs of controlling quality process include quality reports, test and evaluation documents, and change requests.
The ISO suggests only one definition for quality according to ISO8042:1994.
The ISO suggests only one definition for quality according to ISO8042:1994.
Maintainability addresses the ability of a product or service to perform as expected under normal conditions.
Maintainability addresses the ability of a product or service to perform as expected under normal conditions.
The main goal of quality control is to ensure that project results are complete, correct, and meet customer expectations.
The main goal of quality control is to ensure that project results are complete, correct, and meet customer expectations.
What are the three main processes involved in project quality management?
What are the three main processes involved in project quality management?
What are the main outputs of the managing quality process?
What are the main outputs of the managing quality process?
What is the main goal of quality control?
What is the main goal of quality control?
What does maintainability address in IT projects?
What does maintainability address in IT projects?
What tool is used in controlling quality to help identify the relationship between two variables?
What tool is used in controlling quality to help identify the relationship between two variables?
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