Podcast
Questions and Answers
Which of the following is the primary focus of Quality Assurance (QA) as defined in the provided material?
Which of the following is the primary focus of Quality Assurance (QA) as defined in the provided material?
- Improving patient outcomes through ongoing changes.
- Maximizing resource use and avoiding waste in healthcare delivery.
- Taking into account the preferences and cultural background of individual service users.
- Conforming to specifications and meeting predefined standards. (correct)
Continuous Quality Improvement (CQI) primarily involves healthcare professionals implementing changes to enhance system performance; patients and their families are not considered essential participants.
Continuous Quality Improvement (CQI) primarily involves healthcare professionals implementing changes to enhance system performance; patients and their families are not considered essential participants.
False (B)
Name three of the six aspects of quality defined in the reading.
Name three of the six aspects of quality defined in the reading.
Safe, Effective, Timely
Delivering health care that maximizes resource use and avoids waste is defined as being ________.
Delivering health care that maximizes resource use and avoids waste is defined as being ________.
Which of the following characteristics is NOT included in the definitions of quality health care?
Which of the following characteristics is NOT included in the definitions of quality health care?
Match the quality dimension with its corresponding description:
Match the quality dimension with its corresponding description:
A hospital implements a new protocol to reduce post-operative infections. After several months, data shows a significant decrease in infection rates. Which aspect of quality is most directly demonstrated by this improvement?
A hospital implements a new protocol to reduce post-operative infections. After several months, data shows a significant decrease in infection rates. Which aspect of quality is most directly demonstrated by this improvement?
Continuous Quality Improvement in health care focuses solely on improving clinical outcomes and disregards the importance of patients preferences.
Continuous Quality Improvement in health care focuses solely on improving clinical outcomes and disregards the importance of patients preferences.
Which of the following is NOT a typical characteristic of Continuous Quality Improvement (CQI) as implemented in an organization?
Which of the following is NOT a typical characteristic of Continuous Quality Improvement (CQI) as implemented in an organization?
In Continuous Quality Improvement (CQI), the application of statistical process control is discouraged due to its complexity.
In Continuous Quality Improvement (CQI), the application of statistical process control is discouraged due to its complexity.
Name three elements used in Continuous Quality Improvement (CQI).
Name three elements used in Continuous Quality Improvement (CQI).
A key aspect of societal learning in Continuous Quality Improvement is that concern for quality and cost is a matter of ______.
A key aspect of societal learning in Continuous Quality Improvement is that concern for quality and cost is a matter of ______.
Match the following aspects of Continuous Quality Improvement with their corresponding focus:
Match the following aspects of Continuous Quality Improvement with their corresponding focus:
Which of the following is an example of institutional improvement within Continuous Quality Improvement (CQI)?
Which of the following is an example of institutional improvement within Continuous Quality Improvement (CQI)?
The terms Total Quality Management (TQM), Continuous Quality Improvement (CQI), and Quality Improvement (QI) refer to completely different quality improvement approaches and are not related.
The terms Total Quality Management (TQM), Continuous Quality Improvement (CQI), and Quality Improvement (QI) refer to completely different quality improvement approaches and are not related.
Which of the following personnel policies would best support staff participation in process improvement, a key component of Continuous Quality Improvement (CQI)?
Which of the following personnel policies would best support staff participation in process improvement, a key component of Continuous Quality Improvement (CQI)?
What is the primary shift in organizational thinking represented by the transition from Total Quality Management (TQM) to Continuous Quality Improvement (CQI)?
What is the primary shift in organizational thinking represented by the transition from Total Quality Management (TQM) to Continuous Quality Improvement (CQI)?
According to the contributions of Japanese Quality Engineers, quality improvement should primarily be the responsibility of management, not requiring total participation from all members of an organization.
According to the contributions of Japanese Quality Engineers, quality improvement should primarily be the responsibility of management, not requiring total participation from all members of an organization.
In the context of CQI, how should the relationship between successive steps in a process be viewed?
In the context of CQI, how should the relationship between successive steps in a process be viewed?
A key aspect of Continuous Quality Improvement involves participative teams, often beginning with so-called 'quality ______'.
A key aspect of Continuous Quality Improvement involves participative teams, often beginning with so-called 'quality ______'.
Which of the following is NOT a contribution of Japanese quality engineers to CQI?
Which of the following is NOT a contribution of Japanese quality engineers to CQI?
Match the components of CQI with their respective functions:
Match the components of CQI with their respective functions:
In the Shewart (PDSA) cycle, what action follows the 'Study' phase?
In the Shewart (PDSA) cycle, what action follows the 'Study' phase?
In the PDSA cycle, the 'Do' phase involves large-scale implementation of a change before testing it on a small scale.
In the PDSA cycle, the 'Do' phase involves large-scale implementation of a change before testing it on a small scale.
Which of the following best describes the shift in Continuous Quality Improvement (CQI) as it evolved across sectors of healthcare?
Which of the following best describes the shift in Continuous Quality Improvement (CQI) as it evolved across sectors of healthcare?
The 'Big Bang' in the context of CQI refers to the moment when quality improvement became solely a managerial tactic.
The 'Big Bang' in the context of CQI refers to the moment when quality improvement became solely a managerial tactic.
In the context of transitioning from industrialization to personalization, what is a key characteristic of 'craft' that contributes to improvements?
In the context of transitioning from industrialization to personalization, what is a key characteristic of 'craft' that contributes to improvements?
__________ requires the discipline that produces conformance quality in high volume at low cost.
__________ requires the discipline that produces conformance quality in high volume at low cost.
What is the primary goal of 'mass customization' in the context of process improvement?
What is the primary goal of 'mass customization' in the context of process improvement?
Which of the following is NOT a key feature of the PDSA (Plan-Do-Study-Act) cycle in Continuous Quality Improvement?
Which of the following is NOT a key feature of the PDSA (Plan-Do-Study-Act) cycle in Continuous Quality Improvement?
Match the following concepts with their descriptions:
Match the following concepts with their descriptions:
A key aspect of the scientific method in CQI involves implementing changes on a large scale immediately to see rapid results.
A key aspect of the scientific method in CQI involves implementing changes on a large scale immediately to see rapid results.
Flashcards
Safe Healthcare
Safe Healthcare
Minimizing risks and harm to service users by avoiding preventable injuries and reducing medical errors.
Effective Healthcare
Effective Healthcare
Providing services based on scientific knowledge and evidence-based guidelines.
Timely Healthcare
Timely Healthcare
Reducing delays in providing and receiving health care.
Efficient Healthcare
Efficient Healthcare
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Equitable Healthcare
Equitable Healthcare
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People-Centered Healthcare
People-Centered Healthcare
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Quality Assurance (QA)
Quality Assurance (QA)
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Continuous Quality Improvement (CQI)
Continuous Quality Improvement (CQI)
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CQI in Healthcare
CQI in Healthcare
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The Quality Chasm
The Quality Chasm
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Process Enhancement
Process Enhancement
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Mass Customization
Mass Customization
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Craft
Craft
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mass production
mass production
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PDSA Cycle: Iteration
PDSA Cycle: Iteration
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PDSA Cycle: Prediction
PDSA Cycle: Prediction
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From TQM to CQI
From TQM to CQI
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Total Participation
Total Participation
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Process Customer/Supplier
Process Customer/Supplier
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Communication Importance
Communication Importance
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Participative Teams Core
Participative Teams Core
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Importance of Training
Importance of Training
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PDSA Cycle
PDSA Cycle
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Steps of PDSA
Steps of PDSA
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CQI Characteristics
CQI Characteristics
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CQI Characteristics (cont.)
CQI Characteristics (cont.)
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CQI: Institutional Improvement
CQI: Institutional Improvement
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CQI: Societal Learning
CQI: Societal Learning
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CQI Distinguishing Characteristics
CQI Distinguishing Characteristics
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Elements of CQI
Elements of CQI
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What is Continuous Quality Improvement (CQI)?
What is Continuous Quality Improvement (CQI)?
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Evolution of Quality Movement
Evolution of Quality Movement
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