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What is the goal of quality assurance in healthcare?
What is the goal of quality assurance in healthcare?
To improve performance and guarantee quality patient care by identifying and minimizing situations that pose risk to patients and employees.
What is the purpose of protocols in healthcare?
What is the purpose of protocols in healthcare?
To identify and minimize situations that pose risk to patients and employees.
What is The Joint Commission (TJC)?
What is The Joint Commission (TJC)?
An independent, non-profit organization that establishes standards for the operation of hospitals and other health-related facilities and services.
What is the purpose of the Clinical Laboratory Improvement Amendments of 1988 (CLIA '88)?
What is the purpose of the Clinical Laboratory Improvement Amendments of 1988 (CLIA '88)?
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Who administers the Clinical Laboratory Improvement Amendments of 1988 (CLIA '88)?
Who administers the Clinical Laboratory Improvement Amendments of 1988 (CLIA '88)?
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What do the Clinical Laboratory Improvement Amendments of 1988 (CLIA '88) standards address?
What do the Clinical Laboratory Improvement Amendments of 1988 (CLIA '88) standards address?
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What is the aim of the Clinical Laboratory Improvement Amendments of 1988 (CLIA '88) standards?
What is the aim of the Clinical Laboratory Improvement Amendments of 1988 (CLIA '88) standards?
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What is the purpose of continuous quality improvement (CQI) programs?
What is the purpose of continuous quality improvement (CQI) programs?
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What is the purpose of the Clinical Laboratory Improvement Advisory Committee (CLIAC)?
What is the purpose of the Clinical Laboratory Improvement Advisory Committee (CLIAC)?
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What are the three categories of testing recognized under CLIA '88 regulations?
What are the three categories of testing recognized under CLIA '88 regulations?
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What is the name of the educational tool developed by CLIAC for CoW laboratories?
What is the name of the educational tool developed by CLIAC for CoW laboratories?
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What is the main goal of a Quality Assurance (QA) program?
What is the main goal of a Quality Assurance (QA) program?
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What is the relationship between Quality Control (QC) and Quality Assurance (QA)?
What is the relationship between Quality Control (QC) and Quality Assurance (QA)?
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What stage of laboratory testing is the focus of quality assessment in phlebotomy?
What stage of laboratory testing is the focus of quality assessment in phlebotomy?
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What is the name of the organization that develops voluntary guidelines and standards for laboratory testing?
What is the name of the organization that develops voluntary guidelines and standards for laboratory testing?
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What is the purpose of phlebotomy QC checks?
What is the purpose of phlebotomy QC checks?
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What is a tort?
What is a tort?
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What is an assault?
What is an assault?
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What is battery?
What is battery?
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What is fraud?
What is fraud?
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What is an invasion of privacy?
What is an invasion of privacy?
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What is breach of confidentiality?
What is breach of confidentiality?
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What is negligence?
What is negligence?
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What is res ipsa loquitur?
What is res ipsa loquitur?
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What is the primary purpose of maintaining accurate and up-to-date medical records?
What is the primary purpose of maintaining accurate and up-to-date medical records?
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What information is typically included in a patient's medical or clinical record?
What information is typically included in a patient's medical or clinical record?
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What is the definition of risk in the context of healthcare?
What is the definition of risk in the context of healthcare?
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What is the primary focus of risk management in healthcare?
What is the primary focus of risk management in healthcare?
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What is sexual harassment considered a form of?
What is sexual harassment considered a form of?
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What federal law makes it illegal to discriminate in employment on the basis of sex, race, color, national origin, and religion?
What federal law makes it illegal to discriminate in employment on the basis of sex, race, color, national origin, and religion?
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Why is it important to maintain accurate and legible medical records?
Why is it important to maintain accurate and legible medical records?
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What is the purpose of utilization review in healthcare?
What is the purpose of utilization review in healthcare?
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What is crucial for obtaining a quality specimen?
What is crucial for obtaining a quality specimen?
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What are acceptable 'person-specific' identifiers according to the JCAHO?
What are acceptable 'person-specific' identifiers according to the JCAHO?
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Why is it essential to ensure the quality and sterility of every needle?
Why is it essential to ensure the quality and sterility of every needle?
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What is the purpose of a delta check?
What is the purpose of a delta check?
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Why is documentation critical in healthcare?
Why is documentation critical in healthcare?
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What is the purpose of a patient's record?
What is the purpose of a patient's record?
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What is the importance of labeling in specimen collection?
What is the importance of labeling in specimen collection?
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Why is it important to prioritize specimen collection?
Why is it important to prioritize specimen collection?
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Study Notes
Quality Assurance in Healthcare
- Quality assurance is a program designed to prevent problems in the future by evaluating present and past performance to guarantee quality service.
- The Joint Commission (TJC) is an independent, non-profit organization that establishes standards for healthcare facilities and services.
Regulatory Agencies
- Clinical Laboratory Improvement Amendments of 1988 (CLIA '88) are federal regulations that establish quality standards for laboratory testing.
- CLIA '88 aims to ensure the accuracy, consistency, and reliability of patient test results.
- The Clinical Laboratory Improvement Advisory Committee (CLIAC) provides technical and scientific advice to the Centers for Medicare and Medicaid Services (CMS) for administering CLIA '88 regulations.
Clinical and Laboratory Standards Institute
- The Clinical and Laboratory Standards Institute (CLSI) is a global, non-profit organization that develops voluntary guidelines and standards for laboratory testing.
- CLSI uses a widespread agreement process to develop standards for all areas of the laboratory.
Quality Assurance and Quality Control
- Quality assurance (QA) is a program designed to prevent problems in the future by evaluating present and past performance.
- Quality control (QC) is a component of a QA program that involves using all available QC checks on every operational procedure or process.
Areas of Phlebotomy Subject to Quality Assessment
- Patient preparation procedures are crucial for obtaining a quality specimen.
- Identification of patients using "person-specific" identifiers, such as name, ID number, date of birth, and social security number, is essential.
- Equipment, such as puncture devices and evacuated tubes, must meet CLSI standards.
- Labeling, technique, and collection priorities are critical components of phlebotomy.
- Delta checks help ensure quality in testing by comparing current results with previous results.
Documentation
- Documentation is critical in all areas of healthcare.
- The patient's record is a chronological documentation of medical care.
- Medical records must be kept on hospital patients, but not required for physicians in private practice.
- Accurate and up-to-date medical records are essential for providing medical care, communication, and legal documentation.
Risk Management
- Risk management is an internal process focused on identifying and minimizing situations that pose risk to patients and employees.
- Risk management aims to avoid incidents and paying for occurrences after they have happened.
Legal Issues
- Sexual harassment is a form of sex discrimination and falls under Title VII of the Civil Rights Act of 1964.
- Tort actions include assault, battery, fraud, invasion of privacy, breach of confidentiality, malpractice, and negligence.
- Res ipsa loquitur is a Latin phrase that means "the thing speaks for itself," which applies to the rule of evidence in a case of negligence.
- Respondeat superior is a Latin phrase that means "let the master respond," which holds an employer liable for the actions of an employee.
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Description
This quiz covers quality assurance and legal issues in healthcare, focusing on improving patient care and minimizing risks.