Quality Assurance and Quality Control

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Questions and Answers

Which scenario best illustrates the core difference between Quality Assurance (QA) and Quality Control (QC)?

  • A security expert conducts a penetration test to find vulnerabilities (QA) versus a performance engineer running load tests to measure response times (QC).
  • A development team performs code reviews to adhere to coding standards (QA) versus executing unit tests to verify specific functions (QC). (correct)
  • A project manager tracks the number of defects found during testing (QA) versus a tester reporting the steps to reproduce a specific bug (QC).
  • A business analyst defines the acceptance criteria for a user story (QA) versus a developer fixing a bug identified during system testing (QC).

In the defect management lifecycle, what is the primary purpose of the 'Prioritization' stage?

  • To identify the developer best suited to resolve the defect based on their expertise.
  • To determine the order in which defects should be addressed based on their impact and urgency. (correct)
  • To document the steps required to reproduce the defect consistently.
  • To assign a unique identifier to each reported defect for tracking purposes.

A tester identifies a defect where the application crashes when a specific button is clicked. Which elements are MOST important to include in the defect report so a developer can effectively address the issue?

  • Defect ID, summary, severity, priority, and the tester's name.
  • Description, priority, assigned developer, resolution status, and closure date.
  • Environment, defect ID, tester's contact information, summary, and proposed solution.
  • Summary, detailed description, steps to reproduce, environment, severity, and attachments (e.g., screenshots). (correct)

A software development team has limited time and resources. How should they prioritize defects to ensure the highest quality product?

<p>Focus on defects with the highest severity and priority, addressing those that cause system failures or data loss first. (A)</p> Signup and view all the answers

What is the main objective of Regression Testing and why is it important?

<p>To ensure that existing functionality still works as expected after changes; it prevents the introduction of new defects. (B)</p> Signup and view all the answers

Which testing method is MOST suitable for evaluating a software application's ability to handle a large number of concurrent users?

<p>Performance Testing (C)</p> Signup and view all the answers

A development team is using an agile methodology. Which testing method should be integrated into each sprint to ensure continuous quality and early defect detection?

<p>Unit Testing (A)</p> Signup and view all the answers

What is the key difference between Black Box Testing and White Box Testing?

<p>Black box testing is performed without knowledge of the internal code structure, while white box testing requires knowledge of the internal code structure. (A)</p> Signup and view all the answers

Which of the following scenarios would benefit MOST from Usability Testing?

<p>Evaluating the ease of use and intuitiveness of a new mobile application. (D)</p> Signup and view all the answers

After a major software update, a company implements regression testing but fails to detect a critical bug that affects existing users. What is the MOST likely reason for this failure?

<p>The regression test suite was not comprehensive enough to cover all critical functionalities. (A)</p> Signup and view all the answers

Flashcards

Quality Assurance (QA)

Proactive process preventing defects by establishing standards and guidelines throughout development.

Quality Control (QC)

Reactive process identifying defects after development through testing and evaluation.

Defect Management

Systematic process of identifying, documenting, prioritizing, and resolving defects efficiently.

Key Elements of a Defect Report

Unique identifier, summary, detailed description, environment, severity, priority, and attachments.

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Defect Prioritization Levels

Critical, High, Medium, Low levels based on impact and urgency of the defect.

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Unit Testing

Testing individual components in isolation to verify correct function and requirements.

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Integration Testing

Testing interactions between components to verify correct data passing and joint functionality.

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System Testing

Testing the entire system, verifies that all components work together in a real environment.

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Acceptance Testing

Testing software like an end-user, ensuring it meets needs and functions effectively.

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Black Box Testing

Testing without knowing internal structure, focusing on inputs/outputs based on requirements.

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Study Notes

  • Quality Assurance and Quality Control ensure products meet requirements and standards across industries.
  • Quality Assurance (QA) aims to prevent defects, while Quality Control (QC) focuses on identifying them.
  • Defect Management involves identifying, documenting, prioritizing, and resolving defects.
  • Testing methods are used to detect defects and ensure proper software function.

Quality Assurance (QA)

  • QA is a proactive process focused on preventing defects from occurring.
  • It establishes and follows standards, procedures, and guidelines throughout development.
  • Process checklists, documentation templates, project audits, and training programs are QA activities.
  • QA aims to build quality into the product from the start.
  • QA focuses on the entire system to improve the development process.

Quality Control (QC)

  • QC is a reactive process aimed at identifying defects after product development.
  • Inspecting, testing, and evaluating the product determines if requirements are met.
  • Unit, integration, system, and acceptance testing are QC activities.
  • QC aims to detect and correct defects before product release.
  • QC concentrates on the product itself to find specific issues.

Differences Between QA and QC

  • QA is process-oriented, while QC is product-oriented.
  • QA focuses on preventing defects, while QC focuses on detecting them.
  • QA is a proactive approach, while QC is a reactive approach.
  • QA aims to improve the development process; QC aims to improve product quality.

Defect Management

  • Defect Management systematically identifies, documents, prioritizes, and resolves defects.
  • Defect management lifecycle stages include identification, reporting, prioritization, assignment, resolution, and closure.
  • Effective defect management ensures timely and efficient resolution, minimizing impact on product quality.

Defect Reporting

  • Defect reports should be clear, concise, and comprehensive.
  • Key elements of a defect report include defect ID, summary, description, environment, severity, priority, and attachments.

Defect Prioritization

  • Defect prioritization assigns importance levels based on impact and severity.
  • Prioritization ensures critical defects are addressed first.
  • Common prioritization levels include critical, high, medium, and low.

Testing Methods

  • Testing methods evaluate software quality by identifying defects.
  • Various testing methods serve different purposes throughout development.
  • Common testing methods include unit, integration, system, and acceptance testing.
  • Black box and white box testing are also common methodologies.
  • Additional methods are regression, performance, security, and usability testing.

Unit Testing

  • Unit Testing involves testing individual components of software in isolation.
  • The goal is to verify that each unit functions correctly.
  • Unit tests are written and executed frequently by developers.
  • JUnit, NUnit, and pytest automate unit testing and generate reports.

Integration Testing

  • Integration Testing tests the interaction between different software components.
  • It verifies that units work together correctly and data is passed correctly.
  • Integration testing can be incremental, using top-down, bottom-up, or big-bang integration.

System Testing

  • System Testing tests the entire system to ensure it meets requirements.
  • The goal is to verify all components work together in a real-world environment.
  • A testing team typically performs system testing after integration testing.
  • Functional, performance, security, and usability testing are types of system testing.

Acceptance Testing

  • Acceptance Testing tests software from the end-user perspective.
  • It verifies the software is fit for purpose and usable in a production environment.
  • End-users or stakeholders perform acceptance testing after system testing.
  • User acceptance testing (UAT), business acceptance testing (BAT), and operational acceptance testing (OAT) are types of acceptance testing.

Black Box Testing

  • Black Box Testing tests software without knowledge of its internal structure or code.
  • Testers focus on inputs and outputs, verifying function based on requirements.
  • Equivalence partitioning, boundary value analysis, and decision table testing are black box testing techniques.

White Box Testing

  • White Box Testing tests software with knowledge of its internal structure or code.
  • Testers examine code to identify defects and verify code path execution.
  • Statement coverage, branch coverage, and path coverage are white box testing techniques.

Regression Testing

  • Regression Testing retests software after changes to ensure new defects haven't been introduced and existing functionality works.
  • It is performed after bug fixes, enhancements, or code refactoring.
  • Selenium, TestComplete, and QTP can automate regression testing.

Performance Testing

  • Performance Testing evaluates software performance under different conditions.
  • The goal is to identify bottlenecks and ensure the software handles the expected workload.
  • Load testing, stress testing, and endurance testing are types of performance testing.

Security Testing

  • Security Testing identifies vulnerabilities and ensures protection against unauthorized access and attacks.
  • The goal is to prevent security breaches and protect sensitive data.
  • Penetration testing, vulnerability scanning, and code review are security testing techniques.

Usability Testing

  • Usability Testing evaluates software ease of use and user-friendliness.
  • The goal is to identify usability issues and ensure the software is intuitive.
  • User interviews, focus groups, and usability labs are usability testing techniques.

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