Public Relations Overview

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Questions and Answers

What is the primary focus of public relations as defined by PRSSA?

  • Creating advertisements for social media
  • Promoting products exclusively
  • Building mutually beneficial relationships (correct)
  • Marketing strategies for sales

The term 'flacks' is a positive term used to describe PR professionals.

False (B)

Who is known as the 'Father of Public Relations'?

Edward Bernays

______ refers to presenting information in a biased manner to sway public opinion.

<p>Spin</p> Signup and view all the answers

Match the following PR pioneers with their contributions:

<p>Ivy Lee = Emphasized honesty and transparency Edward Bernays = Developed the two-way model of PR George Creel = Managed wartime opinion during WWI Broom &amp; Sha = Defined PR as a management function</p> Signup and view all the answers

What is 'Astroturf' in the context of public relations?

<p>Fake public support presented as genuine (C)</p> Signup and view all the answers

Crisis management is primarily concerned with promoting new products.

<p>False (B)</p> Signup and view all the answers

Corporate Social Responsibility (CSR) involves ethical practices where businesses contribute to ______ well-being.

<p>societal</p> Signup and view all the answers

Which country is described as having a developmental media model with authoritarian control?

<p>Qatar (B)</p> Signup and view all the answers

Somalia's media system is primarily based on a unified national framework.

<p>False (B)</p> Signup and view all the answers

What is the main characteristic of the media landscape in Tunisia following the Arab Spring?

<p>Progress in media liberalization</p> Signup and view all the answers

The media in ___ reflects the struggle for statehood and is used for cultural identity.

<p>Palestine</p> Signup and view all the answers

Match the countries with their corresponding media model:

<p>Jordan = Authoritarian with developmental elements Kuwait = Developmental with authoritarian tendencies Libya = Revolutionary transitioning to developmental Syria = Authoritarian with revolutionary resistance</p> Signup and view all the answers

Which of the following countries has a largely authoritarian media model but also includes some elements of development?

<p>Oman (C)</p> Signup and view all the answers

Lebanon's media is free from any influence of political or religious factions.

<p>False (B)</p> Signup and view all the answers

Identify a characteristic of the media in Saudi Arabia.

<p>It aligns with state and religious narratives.</p> Signup and view all the answers

In Yemen, the media primarily serves as a tool for ___ due to political fragmentation and war.

<p>rival factions</p> Signup and view all the answers

Which country experiences revolutionary media transitions but faces challenges in breaking from decades of state control?

<p>Sudan (C)</p> Signup and view all the answers

What is the primary role of Al Jazeera in Qatar's media landscape?

<p>To challenge traditional Arab media narratives (D)</p> Signup and view all the answers

Self-censorship is uncommon among journalists in Morocco.

<p>False (B)</p> Signup and view all the answers

State the primary media model that Oman aligns with.

<p>Authoritarian with developmental elements</p> Signup and view all the answers

Qatar invests in ___ to establish itself as a media hub.

<p>digital infrastructure</p> Signup and view all the answers

Match the following countries with their media system concepts:

<p>Morocco = Authoritarian with developmental elements Qatar = Developmental model with authoritarian traits Oman = Highly conservative authoritarian model Algeria = Authoritarian with developmental elements</p> Signup and view all the answers

What issue is heavily censored in both Morocco and Oman?

<p>Criticism of the monarchy (B)</p> Signup and view all the answers

Social media provides unlimited avenues for expression in Oman.

<p>False (B)</p> Signup and view all the answers

Name one of the challenges faced by independent media in Morocco.

<p>Economic or legal pressures</p> Signup and view all the answers

Qatar's media is heavily _________ but projects a more progressive image.

<p>state-controlled</p> Signup and view all the answers

Which of the following countries has allowed limited private media?

<p>Morocco (C)</p> Signup and view all the answers

Al Jazeera operates with a high degree of independence in reporting on Qatari governance.

<p>False (B)</p> Signup and view all the answers

What is the focus of media in Oman?

<p>National development and cultural preservation</p> Signup and view all the answers

Media in Qatar is used as a tool for ________ power.

<p>soft</p> Signup and view all the answers

Match the countries with their respective media focuses.

<p>Morocco = Developmental goals with controlled liberalization Qatar = Soft power through global media influence Oman = National development and cultural preservation</p> Signup and view all the answers

Which of the following components is NOT part of the promotion mix?

<p>Market Research (C)</p> Signup and view all the answers

Volney Palmer established the first advertising agency in the U.S. during the 1840s.

<p>True (A)</p> Signup and view all the answers

What is product placement?

<p>Embedding branded products into movies, TV shows, or games.</p> Signup and view all the answers

Buzz marketing is a __________ marketing technique maximizing word-of-mouth communication.

<p>viral</p> Signup and view all the answers

What major factor contributed to the rise of brands in the post-Civil War era?

<p>Growth in manufacturing (A)</p> Signup and view all the answers

The rise of radio and television advertising began in the 1960s.

<p>False (B)</p> Signup and view all the answers

What does glocalization mean?

<p>Adapting global media to local cultures and values.</p> Signup and view all the answers

Cultural __________ refers to the blending of global and local cultural elements.

<p>hybridization</p> Signup and view all the answers

Match the following key media concepts with their definitions:

<p>Cultural Imperialism = The dominance of Western media content influencing global cultures. The Global Village = Media connects the world into a single society. Media Resistance = Local cultures producing indigenous content against global dominance. Localization = Adapting content to align with local preferences and values.</p> Signup and view all the answers

Which of the following is a characteristic of media systems in authoritarian regimes?

<p>Media serves the state (B)</p> Signup and view all the answers

The global village concept suggests that cultural exchange is encouraged through media.

<p>True (A)</p> Signup and view all the answers

What is the role of public relations?

<p>Management of relationships and manipulation of public opinion.</p> Signup and view all the answers

The post-Civil War era saw growth in __________ leading to increased branding.

<p>manufacturing</p> Signup and view all the answers

Which agency technique helps bypass consumer resistance to traditional advertising?

<p>Product placement (A)</p> Signup and view all the answers

Cultural hybridization results in a homogenous global culture.

<p>False (B)</p> Signup and view all the answers

Flashcards

Public Relations (PR)

A strategic communication process that manages relationships between organizations and their publics, aiming for mutual benefit.

Flacks

A negative term for PR professionals, suggesting they manipulate public perception.

Spin

Presenting information in a biased or misleading way to sway public opinion.

Astroturf

A fake grassroots movement that pretends to be authentic public support.

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Pseudo-event

Events staged solely to attract media attention, often to promote products or services.

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Ivy Lee

A PR pioneer who advocated for honesty and transparency in public communications.

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Edward Bernays

Known as the 'Father of Public Relations', he developed the two-way model of PR, using social science to carefully shape audience responses.

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Crisis Management

Strategies used by PR professionals to protect reputations during crises, such as disasters or scandals.

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Corporate Social Responsibility (CSR)

Ethical practices where businesses contribute to societal well-being.

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George Creel

Used PR to manage public opinion during WWI, highlighting PR's potential for manipulation.

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Media Relations

Managing relationships with journalists to get positive coverage.

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Community Relations

Building goodwill with local communities to strengthen an organization's image.

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Internal Relations

Communicating with employees and stakeholders to keep them informed and engaged.

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Lobbying

Influencing policymakers to support a company or organization.

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Public Affairs

Managing issues related to government and politics.

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Promotion Mix

The combination of advertising, public relations, sales promotions, and personal selling used to reach target audiences.

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Product Placement

The practice of placing branded products visibly in movies, TV shows, or video games, aiming to connect products with desired lifestyles or characters.

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Buzz Marketing

A viral marketing strategy where a brand leverages word-of-mouth communication to spread its message, often relying on free product samples or early access to generate buzz.

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Cultural Imperialism

The influence of Western media content, especially from the U.S., on cultures worldwide, potentially leading to the homogenization of global tastes and values.

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The Global Village

The interconnectedness of the world through media, where communication transcends geographic boundaries, creating a sense of shared experience and cultural exchange.

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Cultural Hybridization

The blending of global and local cultural elements, resulting in a new, hybrid culture that combines both influences. Example: K-pop blending Western pop music with Korean elements.

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Localization

The adaptation of global media content to suit local tastes, languages, and cultural values. Example: Netflix producing region-specific shows.

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Globalization

The spread of media, products, and ideas across national boundaries, leading to interconnectedness and cultural exchange.

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Glocalization

The adaptation of global media to local cultures and values to make it culturally relevant. Example: McDonald's offering different menu items in different countries.

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Media Resistance

The resistance of local cultures to the dominance of global media, often by producing indigenous content. Example: Nigeria's Nollywood creating films for African audiences.

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Media Control

The deliberate manipulation of media content by a dominant group, often the government, for its own agenda. Example: China's state-controlled media.

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Cultural Imperialism

The influence of dominant cultures, particularly Western media, on local traditions and identities, potentially leading to the erosion of local cultural uniqueness.

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Authoritarian Media System

A media system primarily influenced by political ideology and controlled by the state, often prioritizing the interests of the government over journalistic freedom.

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Western Media System

A media system that operates within the boundaries of a balance between freedom of expression and public responsibility, often characterized by a strong public service broadcasting model.

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Communist Media System

A media system that functions as a tool for promoting the objectives and policies of the ruling communist party, emphasizing propaganda and control over information dissemination.

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Morocco's Media System

Morocco's media system combines state control with limited private media, allowing for some independent journalism, though self-censorship is prevalent.

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Qatar's Media System

Qatar's media system is strongly controlled by the government, but Al Jazeera, despite being based in Qatar, operates internationally with relative independence, presenting a more progressive image.

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Oman's Media System

Oman's media system is among the most conservative, strictly regulated by the government, with limited space for dissent and strong emphasis on national unity and development.

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Developmental Media Model

The concept of 'developmental media model' refers to state-controlled media that aims to promote social progress, economic growth, and cultural preservation, often seen in authoritarian states.

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Authoritarian Media Model

The concept of 'authoritarian media model' describes a system where the state exercises strict control over media content, suppressing dissent and shaping narratives to serve government interests.

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Al Jazeera

Al Jazeera, a major international news channel based in Qatar, has become known for its independent reporting and challenging traditional media narratives, particularly in the Arab world.

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Media as Soft Power

The use of media as a means of shaping international perceptions and influencing foreign policy, often through projecting a favorable image and promoting national interests.

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Self-censorship

The practice of individuals or organizations censoring themselves due to fear of repercussions from authorities, limiting freedom of expression.

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New Media Activism

The use of social media platforms and online spaces for political activism, challenging government narratives and mobilizing citizens for change.

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Censorship Mechanisms

The use of legal measures and regulations to restrict freedom of expression, often used by governments to control media and silence dissent.

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Cybercrime Laws

Regulations that target online content and activities, often used by governments for censorship, surveillance, and control.

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Defamation Laws

The restrictions placed on free expression, often through legal means, to protect the reputation and interests of individuals or organizations from harm.

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Media for Development

The use of media to promote national development goals, such as education, cultural preservation, and economic growth, often seen in states with limited press freedom.

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Authoritarian with Developmental Elements

A system where the media is strictly controlled by the government and used to promote national development and state branding. Criticism of the government is heavily restricted.

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Developmental with Authoritarian Tendencies

A media landscape where freedom of expression is limited, but there is some degree of openness and critical coverage. This often accompanies a more developed economy and a focus on modernization.

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Western/Pluralistic Model

Characterized by a diverse and open media landscape where multiple viewpoints and opinions can be expressed freely, often reflecting a strong democratic system.

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Revolutionary Transitioning to Developmental

A media system that reflects the ongoing struggles, conflicts, and political instability of a nation undergoing a significant transition. Traditional media and new digital platforms often play a crucial role in shaping narratives and informing political discourse during this phase.

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Revolutionary Transitioning to Authoritarian

A media landscape influenced by regional conflicts, political fragmentation, and the need for mobilization. Media often serves as a platform for competing factions and is often subject to violence and censorship.

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Developmental with Revolutionary Elements

A media system that reflects the nation's identity and struggle for statehood, often used for mobilization, resistance, and cultural expression. It plays a critical role in uniting a people around a common cause.

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Authoritarian with Revolutionary Resistance

Characterized by the dominance of state-controlled media, often utilized for propaganda and repression of dissenting views. However, opposition media, particularly online, may emerge as a counterforce.

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Revolutionary Transitioning to a Western Pluralistic Model

Characterized by significant progress in media liberalization, marking a departure from previous authoritarian regimes. Media reforms often aim to create a more diverse and independent press.

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Pluralistic with Elements of the Western Model

A media landscape that reflects the sectarian and diverse political landscape of the nation. While there is relative press freedom, media is often influenced by political and religious factions.

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Authoritarian with Developmental Control

Dominated by state-controlled media, with tight regulations on the content. Media often serves as a tool for projecting national power and influencing international opinion.

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Study Notes

Public Relations (PR)

  • PR is a strategic communication process building mutually beneficial relationships between organizations and their publics.
  • PR professionals are sometimes called "flacks" which is a critical term.
  • Public relations is the management function of building beneficial relationships between an organization and its key stakeholders.
  • Spin is a biased and misleading presentation of information to influence public opinion.
  • Astroturf refers to fake grassroots support for something.
  • Pseudo-events are events staged to attract media attention.
  • Ivy Lee advocated honesty and transparency in PR, but his handling of the Ludlow Massacre damaged his reputation.
  • Edward Bernays is considered the "Father of Public Relations," developing the two-way model of PR using social science.
  • Crisis management is essential to protect a reputation during crises such as scandals or disasters.
  • Corporate Social Responsibility (CSR) involves ethical business practices to benefit society, like Budweiser producing hand sanitizer during COVID-19.
  • Major PR functions include media relations, community relations, internal relations, lobbying, and public affairs.

Advertising

  • Advertising is paid communication promoting products, services, or ideas to specific audiences.
  • The 4Ps of the marketing mix are product, price, promotion, and place.
  • The promotion mix includes advertising, public relations, sales promotions, and personal selling.
  • Volney Palmer founded the first US advertising agency, streamlining ad placement for clients.
  • Product placement integrates branded products into movies, TV shows, and games.
  • Buzz marketing uses word-of-mouth to increase sales.
  • Post-Civil War, the rise of manufacturing contributed to the growth of brands, and slogans such as "It floats" for Ivory soap.
  • The rise of radio and television advertising enabled national ad reach and fostered consumer behavior research.
  • Conglomerates brought advertising, marketing, and public relations together.
  • Target markets are segmented based on demographics, psychographics, and behavior.
  • Consumer resistance and technology (like ad-blockers) forced advertisers to innovate.

Global Media Timeline

  • Hachten's Five Media Concepts include Western (balance of freedom & responsibility), Development (media partner w/gov't), Revolutionary (support revolutionary goals), Authoritarian (serves the state), and Communist (propagandizes).
  • Cultural imperialism is the dominance of Western media, particularly US media, influencing global cultures.
  • The Global Village is the concept that media connects the world into a single entity.
  • US media programming dominates global, culturally hybridized programming, and cultural content is localized for distinct markets.
  • Comparative Media Systems study global media to understand political, economic, and cultural influences on media systems.
  • Diversity vs. Homogenization debate considers whether media systems encourage cultural exchange or homogenization.

When Global Meets Local

  • Globalization is the spread of media, products, and ideas across national boundaries.
  • Glocalization adapts global media to local cultures.
  • Cultural hybridization blends global and local elements.
  • Media resistance involves local cultures creating indigenous content.
  • Localization is adapting content to local tastes.
  • Cultural imperialism is influence of dominant cultures, especially Western media, on local traditions.
  • Globalization's impacts debate concerns global interconnectedness and cultural exchange vs. cultural diversity erosion and corporate influence.
  • Comparative media systems analysis examines how politics, culture, and economy affect media content.
  • Case studies on cultural hybridization include K-pop, Bollywood, and adaptations of international formats like talent shows, exemplifying media fragmentation as niche markets proliferate.

RHA: Morocco, Qatar, and Oman

  • Morocco's media system combines controlled liberalization with state influence, with restrictions on topics like the monarchy.
  • Censorship mechanisms include laws on defamation and internet use.
  • Qatar's media is state-controlled, but Al Jazeera projects a global independent image while avoiding critical coverage of Qatari issues.
  • Oman's media is highly controlled and prioritizes national unity and cultural values.
  • Common authoritarian control and focused development amongst all three countries are observed, with limitations in independent media.
  • Media systems are controlled by authoritarian measures but aim to develop various cultural aspects.
  • Countries have global versus local media differences, wherein Qatari's media (Al Jazeera) maintains international influence, while the other two countries mainly promote domestic influence.

Media Systems of Arab Countries

  • Media systems in various Arab countries vary, categorized as developing or authoritarian with revolutionary or transitioning stages.

  • Various nations are categorized into a developmental or authoritarian stance, or a revolution transitioning to developmental systems. For example, countries such as Algeria, Bahrain, and Egypt, hold varied positions in different models. Countries like Tunisia shift to more Western/pluralistic forms.

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