Public Relations Guidelines for Police and Fire Departments
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Questions and Answers

Which of the following is true about the Communications and Social Media Policies and Guidelines of the City of Coral Gables?

  • The City of Coral Gables restricts the use of social media channels.
  • The City of Coral Gables does not prioritize communication with its citizens.
  • The City of Coral Gables encourages the use of social media to enhance communication. (correct)
  • The City of Coral Gables relies on external sources to communicate on its behalf.

    • Who do the Communications and Social Media Policies and Guidelines apply to?

  • Only contractors and consultants.
  • All City departments except the Police and Fire Departments.
  • All City departments and employees. (correct)
  • Only elected or appointed officials.

    • What is the purpose of the Communications and Social Media Policies and Guidelines?

  • To streamline processes and foster productivity improvements.
  • To restrict the use of social media channels.
  • To govern the official communications of the City of Coral Gables. (correct)
  • To ensure data confidentiality and the City's integrity.

    • Which department is exempt from coordinating publicity through the City Manager's Office?

    <p>City Attorney's Office</p> Signup and view all the answers

    According to the Policies and Guidelines, what is the City's stance on endorsing candidates in elections?

    <p>The City does not endorse specific candidates in local, state, and federal elections.</p> Signup and view all the answers

    What must be done prior to publishing any content by the Communications Division?

    <p>Approval from the City Manager or designee</p> Signup and view all the answers

    When can an entity advertise an event on City property?

    <p>Only if the City Manager or designee approves</p> Signup and view all the answers

    According to the guidelines, who is responsible for ensuring that all information released to the media is factual, accurate, and timely?

    <p>Department Directors</p> Signup and view all the answers

    Who acts as the spokesperson for the City on most matters?

    <p>City Manager</p> Signup and view all the answers

    Which department may release and report information directly to the media regarding police incidents, reports, fire incidents, reports, criminal investigations, and on-the-scene accidents?

    <p>Public Information Officers (PIOs)</p> Signup and view all the answers

    Who should respond to media inquiries related to policy issues after consulting with the City Manager's Office?

    <p>Department Directors</p> Signup and view all the answers

    According to the text, what should staff members do when they receive a media inquiry regarding City litigation or legal matters?

    <p>Refer the inquiry to the City Attorney</p> Signup and view all the answers

    What should staff members do if they are unsure of how to respond to a media inquiry?

    <p>Tell the reporter that they will return the call with the correct information</p> Signup and view all the answers

    When can staff members speak publicly on matters of public concern?

    <p>Only when they are acting as private citizens</p> Signup and view all the answers

    What should staff members do if they encounter aggressive reporters who ask rapid-fire questions?

    <p>Challenge any effort to put words in their mouth</p> Signup and view all the answers

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