Public Relations Guidelines for Police and Fire Departments

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Which of the following is true about the Communications and Social Media Policies and Guidelines of the City of Coral Gables?

The City of Coral Gables restricts the use of social media channels.

The City of Coral Gables does not prioritize communication with its citizens.

The City of Coral Gables encourages the use of social media to enhance communication. (correct)

The City of Coral Gables relies on external sources to communicate on its behalf.

Who do the Communications and Social Media Policies and Guidelines apply to?

Only contractors and consultants.

All City departments except the Police and Fire Departments.

All City departments and employees. (correct)

Only elected or appointed officials.

What is the purpose of the Communications and Social Media Policies and Guidelines?

To streamline processes and foster productivity improvements.

To restrict the use of social media channels.

To govern the official communications of the City of Coral Gables. (correct)

To ensure data confidentiality and the City's integrity.

Which department is exempt from coordinating publicity through the City Manager's Office?

City Attorney's Office Signup and view all the answers

According to the Policies and Guidelines, what is the City's stance on endorsing candidates in elections?

The City does not endorse specific candidates in local, state, and federal elections. Signup and view all the answers

What must be done prior to publishing any content by the Communications Division?

Approval from the City Manager or designee Signup and view all the answers

When can an entity advertise an event on City property?

Only if the City Manager or designee approves Signup and view all the answers

According to the guidelines, who is responsible for ensuring that all information released to the media is factual, accurate, and timely?

Department Directors Signup and view all the answers

Who acts as the spokesperson for the City on most matters?

City Manager Signup and view all the answers

Which department may release and report information directly to the media regarding police incidents, reports, fire incidents, reports, criminal investigations, and on-the-scene accidents?

Public Information Officers (PIOs) Signup and view all the answers

Who should respond to media inquiries related to policy issues after consulting with the City Manager's Office?

Department Directors Signup and view all the answers

According to the text, what should staff members do when they receive a media inquiry regarding City litigation or legal matters?

Refer the inquiry to the City Attorney Signup and view all the answers

What should staff members do if they are unsure of how to respond to a media inquiry?

Tell the reporter that they will return the call with the correct information Signup and view all the answers

When can staff members speak publicly on matters of public concern?

Only when they are acting as private citizens Signup and view all the answers

What should staff members do if they encounter aggressive reporters who ask rapid-fire questions?

Challenge any effort to put words in their mouth Signup and view all the answers

Public Relations Guidelines for Police and Fire Departments

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