Public Management Theories

To achieve efficiency, effectiveness, and economy in the utilization of resources

Corruption, lack of accountability, limited resources, and poor service delivery

Public management focuses on achieving specific outcomes, while public administration focuses on implementing policies and laws

<p>To improve the efficiency, effectiveness, and responsiveness of public services</p> Signup and view all the answers

<p>They possess skills, knowledge, and abilities to manage resources, lead teams, and achieve outcomes</p> Signup and view all the answers

<p>It enables the effective allocation of resources, improves service delivery, and enhances accountability</p> Signup and view all the answers

<p>General Management and Function-specific Management</p> Signup and view all the answers

<p>Planning</p> Signup and view all the answers

<p>To check and correct deviations from the planned course of action</p> Signup and view all the answers

<p>They are interconnected and interdependent</p> Signup and view all the answers

<p>Efficient and effective delivery of public services</p> Signup and view all the answers

<p>On the citizen-centric approach</p> Signup and view all the answers

<p>To improve the efficiency and effectiveness of public services by introducing business-like practices and Performance Standards.</p> Signup and view all the answers

<p>Managerial autonomy, performance standards, output orientation, decentralization, competition, and privatization.</p> Signup and view all the answers

<p>It enables the public sector to adopt efficient and effective management practices from the private sector, leading to improved performance and accountability.</p> Signup and view all the answers

<p>Through performance standards, output orientation, and decentralization, which enable citizens to evaluate the performance of public services and hold them accountable.</p> Signup and view all the answers

<p>It allows for greater autonomy and decision-making power at the local level, enabling more responsive and effective service delivery.</p> Signup and view all the answers

<p>Through privatization, outsourcing, and public-private partnerships, which introduce competition and market disciplines into the public sector.</p> Signup and view all the answers

<p>It focuses on the achievement of specific outcomes and results, rather than mere compliance with rules and procedures.</p> Signup and view all the answers

<p>They provide a framework for evaluating the performance of public services, enabling citizens to hold them accountable for their results.</p> Signup and view all the answers

<p>Effective tests are measures that evaluate the extent to which an individual has achieved the objectives of the training program.</p> Signup and view all the answers

<p>Formal training is structured and planned, whereas informal training is unplanned and occurs through daily work experiences.</p> Signup and view all the answers

<p>The primary goal is to improve the performance and productivity of managers and employees.</p> Signup and view all the answers

<p>Low productivity can lead to slow growth, poor quality, lack of coordination, and poor customer satisfaction.</p> Signup and view all the answers

<p>Training is essential in South Africa to address educational deficiencies, promote multilingualism, and enhance labor relations.</p> Signup and view all the answers

<p>Creativity is the process of generating new and innovative ideas, solutions, or products.</p> Signup and view all the answers

<p>The steps are preparation, incubation, investigation, and verification.</p> Signup and view all the answers

<p>Brainstorming is a technique that generates a large number of ideas in a short period of time.</p> Signup and view all the answers

<p>Individual creativity focuses on personal ideas and solutions, while group creativity involves collaborative thinking and problem-solving.</p> Signup and view all the answers

<p>Leaders play a crucial role in promoting creativity by creating a conducive environment, providing resources, and encouraging risk-taking.</p> Signup and view all the answers

<p>To ensure accountability and transparency in the delivery of public services</p> Signup and view all the answers

<p>It allows for greater autonomy and flexibility in decision-making, leading to improved responsiveness to citizen needs</p> Signup and view all the answers

<p>It encourages organizations to innovate and improve their services to remain competitive, leading to better outcomes for citizens</p> Signup and view all the answers

<p>It brings in expertise and best practices from the private sector to improve public sector management and service delivery</p> Signup and view all the answers

<p>To evaluate the effectiveness and efficiency of public services and programs</p> Signup and view all the answers

<p>It emphasizes transparency, accountability, and performance measurement to ensure responsible use of public resources</p> Signup and view all the answers

<p>It enables citizens to participate in decision-making and hold public officials accountable for service delivery</p> Signup and view all the answers

<p>To lead and manage organizational change, ensuring that reforms are implemented effectively and sustainably</p> Signup and view all the answers