Public Administration Quiz

CPUB 011 Main and Supplementary Exam Scope

Governance and Administration

• Batho Pele Principles: a set of principles guiding public administration in South Africa, focusing on people-centered service delivery.
• Two houses of parliament: the National Assembly and the National Council of Provinces, which make up the legislative branch of the South African government.

Science and Public Administration

• Science disciplines: various fields of study, including social sciences, natural sciences, and humanities, which are related to public administration.
• Relationship between science disciplines and public administration: understanding how scientific knowledge and methods are applied to public administration to improve decision-making and policy implementation.

Public Administration Fundamentals

• Meaning of administration: the process of planning, organizing, and supervising to achieve organizational goals, particularly in the public sector.
• Difference between public and private administration: public administration focuses on serving the public interest, whereas private administration prioritizes profit and efficiency.

Accountability and Transparency

• Four measures to uphold public accountability: transparency, participation, accountability, and responsiveness, ensuring that public officials are responsible for their actions and decisions.

Policy Making and Management

• POSDCORB: a management acronym standing for Planning, Organizing, Staffing, Directing, Coordinating, Reporting, and Budgeting, which outlines the key functions of management in public administration.
• Guidelines emanating from community values: principles and standards that are derived from the values and needs of the community, guiding public administration and policy-making.
• The concept of New Public Management: an approach that emphasizes efficient, effective, and customer-oriented public service delivery, often involving private sector management techniques.
• Three arms of the state/government: the legislative, executive, and judicial branches, which provide a system of checks and balances in government.
• Meaning of policy making: the process of creating and implementing policies to address public needs and problems.
• Four processes of policy making: agenda setting, policy formulation, policy adoption, and policy implementation, which involve identifying problems, generating alternatives, and selecting and implementing policies.

Politics and Administration

• Models that describe and analyze the relationship between administration and politics: frameworks that examine how political institutions, actors, and processes influence public administration and policy-making.