Public Administration Innovations
24 Questions
0 Views

Public Administration Innovations

Created by
@StylishBohrium

Podcast Beta

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What type of innovation supports public administrations during crises by strengthening resilience and building adaptive capacity?

  • Anticipatory Innovation
  • Disruptive Innovation
  • Enhancement-oriented Innovation
  • Adaptive Innovation (correct)

    • The VUCA framework includes Volatility, Uncertainty, Clarity, and Ambiguity.

    False

    Name the four elements encompassed in the VUCA framework.

    Volatility, Uncertainty, Complexity, Ambiguity

    Type 2 problems have a clear definition but an unclear ________.

    <p>solution</p> Signup and view all the answers

    Match the type of problems with their descriptions:

    <p>Type 1 = Definition and solution are both clear Type 2 = Definition is clear; solution is unclear Type 3 = Both definition and solution are unclear</p> Signup and view all the answers

    Which of the following describes a problem that seems incomprehensible and resistant to solution?

    <p>Wicked Problem</p> Signup and view all the answers

    Anticipatory innovation involves preparing for future opportunities and reducing risks in public systems.

    <p>True</p> Signup and view all the answers

    Rapid shifts in market trends are considered a type of ________ within the VUCA framework.

    <p>volatility</p> Signup and view all the answers

    Which of the following best describes 'complacency' in an organization regarding strategic change?

    <p>A belief that the current state is satisfactory and does not require change</p> Signup and view all the answers

    Behavioral insights can help inform public policy by considering the psychological, economic, and sociological aspects of human behavior.

    <p>True</p> Signup and view all the answers

    What is a crisis?

    <p>A significant event causing uncertainty that threatens stability and requires immediate response.</p> Signup and view all the answers

    The practice of assessing potential risks before a crisis occurs is known as _____ assessment.

    <p>risk</p> Signup and view all the answers

    Match the following terms with their descriptions:

    <p>Complacency = Believing the current state is good enough Crisis Management Plan = A strategy to respond to crises Behavioral Insights = Combining psychological concepts with public policy Ego = Acting to feel better about oneself</p> Signup and view all the answers

    Which element of behavioral insights refers to being influenced by who communicates information?

    <p>Messenger</p> Signup and view all the answers

    Under high pressure, employees are more likely to take risks and be innovative.

    <p>False</p> Signup and view all the answers

    Name one means of mitigating the impact of a crisis.

    <p>Crisis Management Plan</p> Signup and view all the answers

    What is one potential pitfall when establishing a sense of urgency in an organization?

    <p>Underestimating the difficulty of driving people from their comfort zones</p> Signup and view all the answers

    A vision for change should be complex and difficult to communicate.

    <p>False</p> Signup and view all the answers

    What is the primary focus of enhancing innovation?

    <p>Improving existing products or services</p> Signup and view all the answers

    The ______ framework emphasizes volatility, uncertainty, complexity, and ambiguity in organizational environments.

    <p>VUCA</p> Signup and view all the answers

    Match the types of innovation with their definitions:

    <p>Disruptive Innovation = Creates new markets by disrupting existing ones Adaptive Innovation = Adjusts products to meet changing market demands Anticipatory Innovation = Forecasts trends and develops new ideas accordingly Enhancement-oriented Innovation = Improves and streamlines existing products or services</p> Signup and view all the answers

    Which stage of Kotter's changes involves communicating the vision and strategies effectively?

    <p>Communicate the vision</p> Signup and view all the answers

    In the formation of a guiding coalition, it is important to have team members without prior experience in teamwork.

    <p>False</p> Signup and view all the answers

    How should an organization empower others to act on the vision?

    <p>By removing systems or structures that undermine the vision</p> Signup and view all the answers

    Study Notes

    Adaptive Innovation

    • In environments demanding both stability and the need to act quickly, adaptive innovation supports public administrations by simultaneously strengthening resilience and building adaptive capacity.

    Anticipatory Innovation

    • Governments need to consider a variety of scenarios and act upon them in real-time
    • Public sector needs to prepare for what is coming next, continuously identify, test and implement innovative solutions to benefit from future opportunities while reducing the risks through increased resilience of their public systems

    VUCA

    • Volatility refers to the frequency and magnitude of change
    • Uncertainty reflects the lack of predictability about the future
    • Complexity involves the multitude of factors that affect decision-making
    • Ambiguity describes vague or unclear situations that can lead to misinterpretation

    Messy Wicked Issues

    • Wicked problems seem incomprehensible and resistant to solution
    • Every problem interacts with other problems and is therefore part of a system of interrelated problems
    • The solution to a mess can seldom be obtained by independently solving each of the problems of which it is composed

    Types of Problems

    • Type 1 - both the definition of the problem and the likely solution are clear to the decision maker
    • Type 2 - definition of the problem is clear, but the solution is not - learning and discussion are required by both the governmental managers and the stakeholders
    • Type 3 - both the problem definition and the solution are unclear - more extensive learning and discussion are required

    Tuckman's Stages

    Behavioral Insights

    • Governments around the world are using behavioral insights in the development of public policies
    • Combining knowledge and research methods from behavioral science fields such as psychology, economics, sociology, and neuroscience
    • Insights gained can help inform public policy levers, potentially yielding more effective and representative policies and programs
    • Messenger - we are heavily influenced by who communicates information
    • Norms - we are strongly influenced by what others do
    • Defaults - we “go with the flow” of pre-set options
    • Salience - our attention is drawn to what is novel and seems relevant to us
    • Priming - we are influenced by unconscious cues
    • Affect - our emotional associations can powerfully shape our actions
    • Commitment - we seek to be consistent with our public promises, and reciprocate acts
    • Ego - we act in ways that make us feel better about ourselves

    Crisis

    • An unexpected and significant event or situation that creates a high level of uncertainty, poses a serious threat to the stability or functioning of individuals, organizations, or communities, and requires immediate response and decision-making to mitigate its impact
    • Crises typically involve risks that can lead to severe consequences if not addressed promptly and effectively

    Crisis Management Plan

    • Risk assessment
    • Communication Plan
    • Training and drills
    • Resource allocation

    Differences in Public and Private Sector

    Kotter's Changes

    • Establish a Sense of Urgency
    • Examine market and competitive realities for potential crises and untapped opportunities
    • Convince at least 75% of your managers that the status quo is more dangerous than the unknown
    • Form a Powerful Guiding Coalition
    • Assemble a group with shared commitment and enough power to lead the change effort
    • Encourage them to work as a team outside the normal hierarchy
    • Create a Vision
    • Create a vision to direct the change effort
    • Develop strategies for realizing that vision
    • Communicate the Vision
    • Use every vehicle possible to communicate the new vision and strategies for achieving it
    • Teach new behaviors by the example of the guiding coalition
    • Empower Others to Act on the Vision
    • Remove or alter systems or structures undermining the vision
    • Encourage risk-taking and nontraditional ideas, activities, and actions
    • Failing to remove powerful individuals who resist the change effort

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    Public Management Exam PDF

    Description

    This quiz explores adaptive and anticipatory innovation within public administrations, especially in volatile and complex environments. It discusses how governments can prepare for future uncertainties while addressing wicked problems. Test your knowledge on these crucial strategies for resilience and adaptability in public systems.

    More Like This

    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser