Psychology Chapter 8 Flashcards
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Questions and Answers

Which percentage of communication is nonverbal?

  • 30%
  • Up to 90% (correct)
  • 50%
  • 70%
  • Which technology holds strong promise for the treatment of mental health for psychiatric clients?

  • Facebook
  • Big data
  • Telehealth
  • Mobile apps (correct)
  • Which would be considered a cognitive factor that could impact the accurate transmission or interpretation of messages?

  • Problem-solving abilities (correct)
  • Relationship understanding
  • Emotional response
  • Cultural differences
  • Patients from which culture most likely use dramatic body language when discussing emotional problems?

    <p>Hispanic Americans</p> Signup and view all the answers

    What organization might the nurse use to find resources to most effectively support a presentation on alcohol use prevention among teenagers?

    <p>Substance Abuse and Mental Health Services Administration</p> Signup and view all the answers

    Which are potential advantages of telehealth for health care? (Select all that apply)

    <p>Provides virtual access to clients</p> Signup and view all the answers

    What aspect of Berlo's communication model is represented when a family member needs information about a newly prescribed medication?

    <p>Stimulus</p> Signup and view all the answers

    When assessing clients from the United States, what does the nurse consider regarding eye contact?

    <p>It's linked with attentiveness and respect</p> Signup and view all the answers

    What is the first thing the nurse should do to prepare for communication with clients from different cultures?

    <p>Understand their own cultural identity and biases</p> Signup and view all the answers

    Which should the nurse consider when interpreting nonverbal behaviors? (Select all that apply)

    <p>Spiritual norms</p> Signup and view all the answers

    When caring for clients from which cultures would the nurse need to be aware that touch practices are infrequent and may be considered inappropriate or uncomfortable?

    <p>Asian cultures</p> Signup and view all the answers

    Study Notes

    Nonverbal Communication

    • Up to 90% of communication is nonverbal, significantly more than percentages of 30%, 50%, or 70%.

    Technology in Mental Health

    • Thousands of mobile apps are available to help monitor mental health; psychiatric clients show willingness to use these resources.
    • Big data, Facebook, and telehealth are less effective in psychiatric treatment.

    Cognitive and Emotional Factors

    • Problem-solving abilities affect the accurate transmission or interpretation of messages, classifying it as a cognitive factor.
    • Emotional factors include responses to stress and relationship misunderstandings, while cultural differences are categorized as social factors.

    Cultural Differences in Body Language

    • Hispanic Americans often employ dramatic body language when discussing emotional issues, contrasting with Asian, African, and British Americans who are less likely to do so.

    Resources for Alcohol Prevention

    • The Substance Abuse and Mental Health Services Administration provides various resources for addressing mental health and substance abuse, aiding in presentations about alcohol use prevention for teenagers.

    Advantages of Telehealth

    • Telehealth can alleviate the nursing shortage, provide virtual client access, and facilitate self-management of health care.
    • While it reduces errors through technology, it cannot eliminate the need for primary care providers.

    Berlo's Communication Model

    • A client's request for medication information from a nurse exemplifies a stimulus in Berlo's communication model.
    • The model includes media, message, and feedback components for effective communication.

    Eye Contact in Cultural Contexts

    • In U.S. culture, eye contact signifies attentiveness and respect, while its absence in other cultures may suggest rudeness or challenge.

    Cultural Identity and Communication

    • Understanding personal cultural identity and biases is essential for effective communication with clients from diverse backgrounds, preceding other actions like learning specific communication techniques.

    Factors Influencing Nonverbal Behavior

    • Nonverbal behaviors are influenced by age, culture, spiritual norms, and voice tone or pitch, which should be considered in nursing assessments.

    Touch Practices Across Cultures

    • Recognition is necessary that certain cultures may find touch infrequent, inappropriate, or uncomfortable, necessitating sensitivity from healthcare providers.

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    Test your knowledge of key concepts in Psychology Chapter 8 with these flashcards. Explore the significance of nonverbal communication and the role of technology in mental health treatment. Perfect for reinforcing your understanding and preparing for exams.

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