Podcast
Questions and Answers
According to the material, which of the following tasks is generally outside the scope of practice for a Personal Support Worker (PSW)?
According to the material, which of the following tasks is generally outside the scope of practice for a Personal Support Worker (PSW)?
- Documenting that a client has taken their medication
- Administering medication via injection (correct)
- Reading medication labels to ensure correct dosage
- Assisting a client with taking their oral medication
A PSW has the autonomy to adjust a client's medication dosage if they believe the current dosage is ineffective.
A PSW has the autonomy to adjust a client's medication dosage if they believe the current dosage is ineffective.
False (B)
Name three of the 'Five Rights' of assisting with medication administration.
Name three of the 'Five Rights' of assisting with medication administration.
Right person, right medication, right dose
Before a PSW can perform a delegated medication task, the regulated health professional must assess the PSW's ___________.
Before a PSW can perform a delegated medication task, the regulated health professional must assess the PSW's ___________.
Match the following roles with their responsibilities in medication management:
Match the following roles with their responsibilities in medication management:
What should a PSW do if they are unsure about the correct dosage of a medication when assisting a client?
What should a PSW do if they are unsure about the correct dosage of a medication when assisting a client?
PSWs are permitted to administer controlled substances independently, without delegation, in emergency situations.
PSWs are permitted to administer controlled substances independently, without delegation, in emergency situations.
List two types of information typically found on a PSW drug card.
List two types of information typically found on a PSW drug card.
If a PSW is delegated a task but feels that it is beyond their scope of practice, they have the ___________ to refuse the task.
If a PSW is delegated a task but feels that it is beyond their scope of practice, they have the ___________ to refuse the task.
Match the following abbreviations with their meaning in the context of medication administration:
Match the following abbreviations with their meaning in the context of medication administration:
According to the provided material, what is the primary function of the Regulated Health Professions Act (RHPA) in Ontario?
According to the provided material, what is the primary function of the Regulated Health Professions Act (RHPA) in Ontario?
PSWs can share liability with nurses if a medication error occurs while performing a delegated task.
PSWs can share liability with nurses if a medication error occurs while performing a delegated task.
Name two resources that PSWs can use to stay informed about updates in medication management practices.
Name two resources that PSWs can use to stay informed about updates in medication management practices.
The Institute for Safe Medication Practices (ISMP) is recognized as the ___________ standard for medication safety information.
The Institute for Safe Medication Practices (ISMP) is recognized as the ___________ standard for medication safety information.
Match the following military times with their civilian time equivalents:
Match the following military times with their civilian time equivalents:
What action should a PSW take if a client refuses to take their medication?
What action should a PSW take if a client refuses to take their medication?
A PSW can give medication from an unmarked container if they know what it is.
A PSW can give medication from an unmarked container if they know what it is.
Name three routes of medication administration.
Name three routes of medication administration.
PSWs must comply with the delegation criteria set by Ontario legislation and ___________.
PSWs must comply with the delegation criteria set by Ontario legislation and ___________.
Match the following actions with whether they constitute 'assisting' or 'administering' medication:
Match the following actions with whether they constitute 'assisting' or 'administering' medication:
Which of the following is an example of a 'controlled act' under the RHPA?
Which of the following is an example of a 'controlled act' under the RHPA?
It is acceptable for a PSW to perform a delegated medication task if the nurse simply tells them to do it, even if it hasn't been documented accordingly.
It is acceptable for a PSW to perform a delegated medication task if the nurse simply tells them to do it, even if it hasn't been documented accordingly.
According to the material, why is it important to use military time in healthcare settings for medication administration?
According to the material, why is it important to use military time in healthcare settings for medication administration?
If a PSW discovers that a client is taking extra pain medication to help with sleep, they should ___________ it immediately to a supervisor.
If a PSW discovers that a client is taking extra pain medication to help with sleep, they should ___________ it immediately to a supervisor.
Match the following terms with their meaning:
Match the following terms with their meaning:
According to the material, why is it important for PSWs to check the Medication Administration Record (MAR) before assisting with medication?
According to the material, why is it important for PSWs to check the Medication Administration Record (MAR) before assisting with medication?
If a client consistently refuses their medication, the PSW should stop offering and document the refusal.
If a client consistently refuses their medication, the PSW should stop offering and document the refusal.
Provide two examples of PSW responsibilities while assisting with medication and adverse effects.
Provide two examples of PSW responsibilities while assisting with medication and adverse effects.
According to the material, medication administration can only be delegated if it is ___________ and within the PSW's competence.
According to the material, medication administration can only be delegated if it is ___________ and within the PSW's competence.
Match the following actions with whether they should be done before or after accepting a delegated task.
Match the following actions with whether they should be done before or after accepting a delegated task.
What is the most appropriate way for a PSW to address concerns about a medication order?
What is the most appropriate way for a PSW to address concerns about a medication order?
Expired medications are acceptable for use if they appear to be in good condition.
Expired medications are acceptable for use if they appear to be in good condition.
Name two key responsibilities of the nurse in ensuring proper delegation of medication administration.
Name two key responsibilities of the nurse in ensuring proper delegation of medication administration.
If a PSW does not feel competent to perform a delegated task, they must ___________ and request further training.
If a PSW does not feel competent to perform a delegated task, they must ___________ and request further training.
Match the following medication-related actions with their descriptions:
Match the following medication-related actions with their descriptions:
According to the provided material, what is a key difference between assisting with and administering medication?
According to the provided material, what is a key difference between assisting with and administering medication?
PSWs are allowed, but required, to administer certain medications independently in specific situations.
PSWs are allowed, but required, to administer certain medications independently in specific situations.
What are the three principles that apply to medication management?
What are the three principles that apply to medication management?
When converting from the military time of 1500, you must subtract ___________ and add PM.
When converting from the military time of 1500, you must subtract ___________ and add PM.
Match the following times with their appropriate meal times
Match the following times with their appropriate meal times
Flashcards
Role of PSWs in medication management?
Role of PSWs in medication management?
Specific duties of PSWs in helping clients with medications, within regulatory boundaries.
Legislation for PSWs and medication?
Legislation for PSWs and medication?
Laws, policies, and guidelines governing medication administration and support by PSWs.
Delegation process?
Delegation process?
How healthcare professionals assign medication tasks to PSWs.
Rights of medication administration?
Rights of medication administration?
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Reading OTC and prescription labels?
Reading OTC and prescription labels?
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Creating PSW drug cards?
Creating PSW drug cards?
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Resources for PSWs in medication?
Resources for PSWs in medication?
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Math for medication calculations?
Math for medication calculations?
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PSWs role in medication management?
PSWs role in medication management?
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Evolving PSW roles?
Evolving PSW roles?
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Who delegates tasks?
Who delegates tasks?
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Delegation process consists of?
Delegation process consists of?
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Importance of documentation?
Importance of documentation?
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Refusing delegated task?
Refusing delegated task?
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Medication administration route?
Medication administration route?
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Types of medication?
Types of medication?
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Drug actions?
Drug actions?
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Recognizing anaphylaxis?
Recognizing anaphylaxis?
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Core Principles?
Core Principles?
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PSWs
PSWs
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Authority
Authority
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Refuse delegated task?
Refuse delegated task?
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Accountability rule?
Accountability rule?
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Common misconception in medication?
Common misconception in medication?
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Assessing abilities?
Assessing abilities?
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Competency means?
Competency means?
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Safety is?
Safety is?
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Best practices in safe medication?
Best practices in safe medication?
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Home care?
Home care?
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Criteria Delegation set?
Criteria Delegation set?
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RHPA?
RHPA?
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Framework?
Framework?
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Patient safety?
Patient safety?
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Controlled acts?
Controlled acts?
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Controlled acts?
Controlled acts?
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Key rule for delegation?
Key rule for delegation?
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Medication is delegated?
Medication is delegated?
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Unregulated?
Unregulated?
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Medication Delegation is a?
Medication Delegation is a?
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Study Notes
Role of PSWs in Medication Management
- PSWs support clients with medications, understanding both permitted and prohibited actions under regulations.
- It is important to identify legislation, laws, policies, and guidelines that govern PSW medication administration and support.
- PSWs need to know how medication-related tasks are assigned by healthcare professionals like nurses.
- It is essential to follow delegation protocols.
- Know the "Five Rights of Medication Administration" to ensure client safety.
- Accurately interpret medication labels for safe client assistance.
- Skills include understanding dosage instructions, warnings, side effects, and expiration dates.
- PSWs should create drug cards for quick reference.
- Access training programs, reference materials to stay updated on medication management practices.
Key Math Skills in Medication Management
- Arithmetic is needed for medication-related calculations.
- Accurately measure dosages to ensure correct conversions and proper timing.
- Understand fractions, decimals, and percentages in dosages.
PSWs Role in Medication Management
- PSWs need to know what actions they can take.
- Working under supervision of nurses and healthcare professionals is critical.
- Medication assistance also has ethical and legal considerations.
Evolution of PSW Roles
- PSWs roles have changed over time with increased responsibilites.
- PSWs may administer certain medications under the right conditions.
- Increased responsibility is due to the changing healthcare system.
Delegation by Nurses
- Tasks can be delegated by nurses and regulated healthcare professionals.
- PSWs need to understand the delegation process, including who assigns tasks, how, and their responsibilities.
- Proper documentation and reporting is required when assisting with medication.
- PSWs should refuse tasks beyond their scope or training.
Introduction to Pharmacology
- Medication administration routes include oral, topical, sublingual, inhalation, and injections.
- Understanding drug classifications includes pain relievers, antibiotics, and antihypertensives.
- Knowledge of drug actions is how medications work.
- Side effects can be mild or serious.
- Anaphylaxis is a severe allergic reaction.
Authority in Medication Management
- Nurses have the legal authority over medication-related tasks.
- PSWs need delegated authority to give medications.
- Delegation comes from nurses or regulated healthcare providers only under certain situations.
- If a delegated task is unclear or inappropriate, PSWs must not do it.
- PSWs are accountable and responsible for their own actions.
- PSWs need to stay informed with organizational and provincial guidelines because policies change.
- PSWs do not share liability with nurses and are responsible for their own actions.
Competence and Safe Medication
- PSWs must be competent before giving medications.
- Proper delegation and documentation is key.
- PSWs should feel confident in medication-related tasks.
- Ongoing training is the PSWs own responsibility.
Safety
- Ensure safe medication administration is key.
- Healthcare culture emphasizes safety.
- Follow medication administration protocols and speak up in the event of problems.
- PSWs should communicate with nurses and healthcare teams.
- Adhere to organizational policies and Ontario legislation.
- Community settings see PSWs more involved.
Medication Administration Settings
- Home care settings see PSWs more involved.
- Long-term care and hospitals have RNs and RPNs administering medications.
- Topical medications are allowed during clinical practice.
- Employer and provincial policies can dictate if PSWs can handle topical creams and prescriptions.
- PSWs must comply with delegation criteria set by Ontario legislation and employer policies.
Role of the RHPA
- The RHPA governs regulated health professionals in Ontario.
- It provides a legal framework, defines scope of practice, establishes controlled acts and ensures safety.
- The law limits high-risk procedures to qualified professionals.
Regulated Health Professionals
- Regulated health professionals include nurses, doctors, pharmacists, physiotherapists, and midwives.
- Each profession has a scope of practice defining their legal tasks
- Controlled medical procedures must be performed by qualified individuals.
- The RHPA restricts potentially harmful acts to regulated employees
- There are 14 controlled acts under the RHPA
- Special training and authorization are required before performing controlled acts.
Delegation of Acts
- PSWs can be delegated controlled acts.
- Key rules for delegation state the regulated professional must assess competence of person receiving the delegation
- The person receiving delegation must be trained, competent and comfortable performing the task
- The responsibility for patient safety remains with the delegating professional
- PSWs must follow workplace policies and Ontario regulations.
Delegation Example
- Administering topical creams and eye drops with hydrocortisone or helping a patient with an inhaler under supervision are routine,
- Medications cannot be injected by PSWs.
- Adjustments and prescribing medications are not allowed.
- Invasive procedures cant be performed without explicit delegation.
Unregulated Care Providers
- PSWs are unregulated health care providers.
- They are not regulated under the RHPA meaning they do not have a legislated scope of practice.
- PSWs cannot independently perform controlled acts unless properly delegated by a regulated health professional.
- Provincial regulations define their roles.
- Medication delegation is a huge responsibility.
- The PSW becomes accountable for performing it correctly.
- PSWs must understand what they do and must not perform if unclear, incomplete, or inappropriate.
Challenges in Delegation
- Many nurses may not fully understand the delegation process or the PSW’s limitations
- Some nurses may assume that PSWs can perform tasks outside their role, leading to miscommunication or unsafe delegation.
- PSWs are responsible for educating nurses about delegation protocols and their own professional boundaries.
- When the task is outside their role, they must politely clarify
- PSWs can ask for proper training before accepting a delegated task.
- They should ensure there is clear communication with nurses about what PSWs can and cannot do.
- PSWs must advocate for safe delegation by following workplace policies and Ontario’s legal guidelines.
Nurse Accountability
- Nurses play a crucial role in ensuring safe and appropriate delegation of medication administration to PSWs.
- Key responsibilities include assessing client stability.
- The nurse must determine, that the client is stable and that the medication has a predictable outcome before considering delegation
- Delegation is not appropriate if client's condition is unstable or complex
Proper Delegation Process
- Proper delegation is safe and within the PSWs competence.
- Nurse is confident the PSW has the knowledge, skill, and judgement.
- The nurse must confirm the PSW understands the responsibilities in performing the task, including when to ask for assistance and whom to contact when complications arise.
PSW Accountability
- PSWs must take responsibility for their actions and ensure that they are acting within their competence and job description.
- They must also verify employer policies and job description:
- The PSW must ensure the delegation aligns with their employers policies and scope of practice
- PSWs can refuse unsafe delegation and decline the task if they lack proper training or if the clients condition changes.
- If a PSW feels uncomfortable, untrained, or feels the task is beyond their ability, they have the right to refuse the task.
Each Client Is Different
- Each situation must be assessed individually to determine if delegation is appropriate.
- Important notes state that PSWs are accountable for their actions and the task must be performed correctly to ensure patient safety.
- The regulated health professional (nurse, doctor, or pharmacist) must evaluate each case to determine whether or not it is appropriate.
- If there is any doubt, the PSW should discuss concerns before accepting the task.
- Clear communication also helps prevent errors in medication administration.
Assisting vs Administering
- Assisting medications involves helping a client take their prescribed medication by reminding them, opening containers, or ensuring the correct schedule.
- Administering medication involves actively injecting or applying medication (e.g. applying eye drops and topical creams).
Importance Of Medication
- Medication involves reading labels carefully and following the 10 rights of medication administration to ensure safety.
- PSWs are responsible for checking the "rights" even if regularly assisting them.
Medication Rights
- Right medication: Verify correct drug by checking the name of the medication on the prescription label
- Check the care plan and MAR, read the label carefully to avoid mixups
- Right Person: Confirm you are giving to the right person by checking the label on the container
- Be aware of clients with similar names
- Be sure to follow facilities policies
- Right Dose: Confirm the correct amount and that the prescribed dosage is listed on the medication label care plan and MAR
- Right Route: Medications are administered through different routes. Common ones are oral, sublingual, injection, topical and inhalation.
Safe Administration
- Administer medications exactly as prescribed within the appropriate time frame.
- Medications must be taken at specific times to maintain effectiveness and avoid side effects.
- Know to take medication before or after meals.
- Always notify a supervisor when a client is confused about when to take their medication.
- If in doubt, clarify with supervisor.
Right Education
- Ensure clients are educated on why they are taking medications.
- Some medications need to be taken on an empty stomach while others should be consumed with food or milk to avoid stomach irritation.
Right Day & Reason
- Be sure to confirm the medication is being given for the appropriate reason, and to report any misuse or confusion about medication to a supervisor immediately.
- Right Expiry Date: Ensure it is not expired.
- Check labels and consult supervisor
- Right Documentation: Be sure to properly record medication administration.
Importance of Documentation
- Documentation is of any administered medication is required according to agency protocol.
- A medication administration record is used for documenting medications and is the responsibility of all caregivers assisting a client taking the medication.
The ISMP
- The institute for safe medication practices prevents errors.
- It is a leading authority on medication safety and is recognized by many in the medical field and governments.
- ISMP's goal is to reduce the risk of patient harm due to medication misuse and to improve medicine.
- They also offer valuable resources such as documents and tools.
- They should be used as a resource for safety and best practices by regularly checking the website
- ISMP can be found on the D2L website.
Military time
- Military time based and civilian time-based systems differ.
- The conversions are as follows
- Medication administration times are documented in military time to prevent confusion.
- Knowledge of military time is important to facilitate correctly.
Drug Cards
- Reference Materials for drug cards are found in the textbook table 45-2.
- Drug cards serve as a guide for creating the medication.
- Legibility is key when writing in a notebook or on index cards.
Medication Card Details
- Drug classification by function is important.
- Understanding different effects depends on certain actions by certain drugs.
- Trade and generic drug names are relevant.
- Understanding instructions from both the personal support worker perspective as well as side effects and symptoms is the goal when teaching common side effects.
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