Project Manager Roles and Responsibilities

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Questions and Answers

Match each project manager role with its corresponding description:

Planner = Ensures the project is defined properly and completely for success, all stakeholders are engaged. Organizer = Determines the complete work effort for the project using work breakdown, estimating, and scheduling techniques. Point Man = Serves as the central point-of-contact for all oral and written project communications. Facilitator = Ensures that stakeholders and team members understand each other and work together to accomplish the project goals.

Match each skill category for project managers with its example:

Project Management Fundamentals = Proficiency in using project management software. Business Management Skills = Expertise in budgeting, finance, and procurement. Technical Knowledge = Experience and competence in the specific area of the project. Communication Skills = Active listening and effective written correspondence.

Match the quality of a successful project manager with its description:

Takes Ownership = Takes responsibility and accountability for the project, leading by example. Savvy = Understands people and the dynamics of the organization, navigating tricky politics. Intensity with a Smile = Balances an assertive focus with a style that makes people want to help. Eye of the Storm = Demonstrates ability to be the calm center during project crises.

Match each common mistake made by project managers with its potential consequence:

<p>Not clearly understanding project alignment = Project may fail to support organizational objectives. Not managing stakeholder expectations = Stakeholder dissatisfaction and resistance. Not developing a realistic schedule = Project delays and resource conflicts. Not ensuring clear roles and responsibilities = Confusion, lack of accountability, and duplicated efforts.</p> Signup and view all the answers

Match the project role with its function in protecting the project or team:

<p>The Umbrella = Shields the project team from politics and 'noise'. Insurance Agent = Identifies risks and develops responses to risk events in advance. The Bulldog = Performs follow-ups to ensure commitments are maintained. The Police Officer = Consistently measures progress against the plan and develops corrective actions.</p> Signup and view all the answers

Match the communication role with its specific function:

<p>Point Man = Serves as the central point-of-contact for all oral and written project communications. Librarian = Manages all information, communications, and documentation involved in the project. Salesman = Sells the benefits of the project to the organization and inspires team members. Coach = Determines and communicates each team member's role and motivates individuals.</p> Signup and view all the answers

Match the personal qualities with how they contribute to a project's success:

<p>Strong Customer-Service Orientation = Ensures all key stakeholder perspectives are considered. Always Keeps 'Eye on the Ball' = Stays focused on the project goals and objectives, even if plans change. Healthy Paranoia = Balances positive outlook with realism, constantly checks assumptions. Looking for Trouble = Actively seeks potential risks and obstacles for early resolution.</p> Signup and view all the answers

Match the technical and business skills with their benefits to the project.

<p>Technical Knowledge = Helps validate estimates and detail plans of team members. Business Management Skills = Aids in making sound budgeting and financial decisions. Communication Skills = Facilitates active listening and clear correspondence. Leadership Skills = Helps manage people effectively and keep the 'big picture' in mind.</p> Signup and view all the answers

Match project management responsibilities with actions of successful project managers:

<p>Risk Mitigation = Proactively identifies risks and develops contingency plans. Resource Allocation = Obtains the right resources with the right skills at the right time. Issue Resolution = Aggressively pursues issue resolution. Requirements Management = Ensures adequate requirements definition and management.</p> Signup and view all the answers

Match the project oversight responsibilities with the actions a project manager takes:

<p>Scope Management = Utilizes change control procedures. Planning = Develops a realistic schedule. Execution = Consistently and effectively communicates with all key stakeholders. Alignment = Ensures project is aligned with organizational objectives.</p> Signup and view all the answers

Flashcards

Planner (Project Manager Role)

Ensures the project is well-defined, stakeholders are engaged, and processes are in place for control.

Point Man (Project Manager Role)

The central communications hub for all project-related matters.

Business Management Skills

Skill in budgeting, finance, and team development, crucial for managers.

Communication Skills

The ability to convey information clearly and listen effectively.

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Leadership Skills

A combination of interpersonal skills and a positive attitude for management.

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Takes Ownership (Quality of PM)

Takes accountability, leads by example, and drives the project forward.

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Savvy (Quality of PM)

Understands organizational dynamics and navigates politics effectively.

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Keeps "eye on the ball"

Maintains focus on project goals despite challenges and changes.

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Mistake: Misalignment w/Objectives

Not clearly defining/ensuring project alignment with company objectives.

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Mistake: Inadequate Risk Management

Inability to proactively address risks and plans for contingencies.

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Study Notes

  • A project manager has numerous activities, challenges, and responsibilities throughout a project's life cycle.
  • Project managers need a common understanding of their roles and the necessary skills.
  • Characteristics of effective project managers and common mistakes are highlighted.

Project Manager Roles

  • Planner: Ensures the project is well-defined and stakeholders are engaged.
  • Organizer: Uses techniques like work breakdown to determine project effort, sequence, and cost.
  • Point Man: Serves as the main contact for project communications.
  • Quartermaster: Ensures the project has needed resources and facilities.
  • Facilitator: Helps stakeholders and team members from different backgrounds work together.
  • Persuader: Gains stakeholder agreement on project definition and manages expectations.
  • Problem-Solver: Uses analysis and experience to resolve technical issues.
  • The Umbrella: Shields the team from politics to maintain focus.
  • Coach: Defines team roles and motivates members, improving skills and providing feedback.
  • The Bulldog: Follows up to ensure commitments are met and issues are resolved.
  • Librarian: Manages project information, communications, and documentation.
  • Insurance Agent: Identifies risks and develops responses in advance.
  • The Police Officer: Measures progress, develops corrective actions, and reviews quality.
  • Salesman: Sells the project's benefits to the organization and inspires the team.

Key Skills for Project Managers

  • Project Management Fundamentals: Includes basic software skills and project management knowledge.
  • Business Management Skills: Encompasses budgeting, finance, and team-related skills.
  • Technical Knowledge: Expertise in the project's specific area, enhancing effectiveness.
  • Communication Skills: Includes written, oral, facilitation, and active listening skills.
  • Actively listening is a secret weapon of project managers.
  • Leadership Skills: Encompasses interpersonal and analytical skills, adaptability, and customer orientation.

Qualities of Successful Project Managers

  • The specific combination of skills required varies depending on the project size and nature.
  • Successful project managers excel in 2 key skill categories and adequately staff the rest.
  • Successful project managers avoid common mistakes.
  • Takes Ownership: Demonstrates accountability; leads by example.
  • Savvy: Navigates organizational dynamics and politics.
  • Intensity with a Smile: Balances assertiveness with a desire to help.
  • Eye of the Storm: Remains calm under pressure.
  • Strong customer-service orientation: Understands stakeholder perspectives.
  • People-focused: Values team-oriented approaches.
  • Always keeps “eye on the ball”: Stays focused on project goals.
  • “Controlled passion”: Maintains balance and perspective.
  • Healthy paranoia: Questions and verifies everything.
  • Context understanding: Understands the project's priority.
  • Looking for trouble: Proactively identifies potential issues.

Common Mistakes of Project Managers

  • Not aligning projects with organizational objectives.
  • Poorly managing stakeholder expectations.
  • Lack of buy-in on project goals.
  • Unrealistic schedules.
  • Lack of clarity in roles and responsibilities.
  • Poor change control.
  • Ineffective communication.
  • Failure to execute the plan.
  • Ignoring early risks.
  • Inadequate risk management.
  • Not using the right resources.
  • Failure to pursue issue resolution.
  • Inadequate requirements definition.
  • Insufficient team leadership.

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