Project Scope and Time Management Unit 4

Questions and Answers

What is the primary purpose of a Statement of Work?

To clarify responsibilities and actions of project stakeholders (correct)

To determine the project timeline

To evaluate project performance

To set the project budget

What is a potential problem with a Statement of Work that is too vague or broad?

It may result in later interpretation problems (correct)

It may increase project costs

It may delay project completion

It may lead to scope creep

What does a Contract Statement of Work describe?

The project timeline and budget

The project scope and objectives

The work to be purchased, including services, location, and timing (correct)

The project stakeholders and their roles

When is a Statement of Work typically generated in relation to a scope statement?

Before the scope statement Signup and view all the answers

What is the benefit of a written Statement of Work?

It helps to manage stakeholders and their expectations Signup and view all the answers

What should a Statement of Work include?

The goals, constraints, success criteria, and management guidelines Signup and view all the answers

Why is a clear and concise Statement of Work important?

To allow prospective suppliers to determine if they have capacity and an appropriate price Signup and view all the answers

What is the relationship between a Statement of Work and a responsibility matrix?

They are complementary, with the responsibility matrix balancing the project based on high-level estimates Signup and view all the answers

What is the primary focus of the Siyabonga Kitchen restaurant chain?

Catering to medium to high income earners Signup and view all the answers

What is the purpose of the project in the Cator area of Durban?

To open the 20th Siyabonga Kitchen outlet Signup and view all the answers

What is the approximate duration of the project in the Cator area of Durban?

3 months Signup and view all the answers

What standards will the project team follow in the Cator area of Durban?

South African building codes for public utilities and Siyabonga kitchen quality guide Signup and view all the answers

What is the primary purpose of a Statement of Work (SOW)?

To define the scope of work required and the time in which it's to be performed Signup and view all the answers

What should be included in a SOW to ensure success?

Major deliverables, tasks that support them, and resources required Signup and view all the answers

What is the purpose of defining success in a SOW?

To clarify for all parties what constitutes success or failure Signup and view all the answers

What is typically included in a SOW?

Detailed requirements and pricing, with standard regulatory and governance terms and conditions Signup and view all the answers

Why is it important to get the SOW right?

To get the project right the first time Signup and view all the answers

What does a SOW typically capture and define?

The work activities, deliverables, and timeline a vendor must execute in performance of specified work for a client Signup and view all the answers

Study Notes

Statement of Work (SOW)

A narrative description of products and services to be supplied under contract or done internally as part of a project
Fundamental to project success, as a vague, broad, or generic SOW can lead to problems with later interpretation
Provides clear direction to projects, sets rules, and clarifies responsibilities and actions of project stakeholders

Elements of a Statement of Work

Goals, constraints, success criteria, and management guidelines
Lists the work to be done, deliverables, location, and timing
Specifies standards required, and stakeholders' expectations
Balances project based on high-level estimates of cost, schedule, quality, and resource requirements

Example of a Statement of Work

Project name: Cator Siyabonga Kitchen
Background: Siyabonga Kitchen is a South African restaurant chain business
Scope of work: Set up a restaurant in the Cator area of Durban according to Siyabonga kitchen standards
Location of work: Cator area, Durban, KwaZulu-Natal
Period of performance: Approximately 3 months (1st September to 20th December 2014)
Applicable standards: South African building codes for public utilities and Siyabonga kitchen quality guide
Acceptance criteria: Appropriateness of location, adequate staff, and operational compliance

Guidelines for Writing an Effective SOW

Understand what a SOW is and its importance in defining scope of work and expectations
Know what to include in a SOW (deliverables, tasks, governance process, resources, facilities, equipment, testing requirements, costs, and pricing schedule)
Define success by clarifying what constitutes success or failure, and what the work is
Adequately describe the criteria for success and how it will be measured

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Description

A Statement of Work is a narrative description of products and services supplied under contract or internally as part of a project. Learn how to write an appropriate SOW for project success.