Project Management Course Assessment
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Questions and Answers

What are characteristics of a project?

  • Clear start and finish
  • Creates something new
  • Has boundaries like scope and specifications
  • Someone in charge or personally invested in the outcome
  • All of the above (correct)
  • A project manager needs to be able to strike a balance between being risk averse and willing to take the right risks.

    True

    What is the key skill emphasized for a project manager in the provided content?

    Time management

    Planning a project involves setting ____, defining tasks, and establishing milestones.

    <p>goals</p> Signup and view all the answers

    What are some characteristics of good project plans?

    <p>Detailed, organized, clear objectives, budgeted resources, communication channels</p> Signup and view all the answers

    What should every meeting with your team have?

    <p>Clear objectives and end time</p> Signup and view all the answers

    Scope creep refers to expanding or changing a project's scope after the project has started.

    <p>True</p> Signup and view all the answers

    _______ creep is a term used when work expands beyond the original project scope.

    <p>Scope</p> Signup and view all the answers

    What is scope creep in project management?

    <p>When a project goes off track and doesn't align with the work outlined in the project plan</p> Signup and view all the answers

    What is the importance of regular communication in project management?

    <p>Regular communication is crucial in ensuring everyone is aligned, informed, and able to address issues promptly.</p> Signup and view all the answers

    ______ management involves identifying and discussing risks early on in the project.

    <p>Risk</p> Signup and view all the answers

    Lack of communication is a common reason why projects fail.

    <p>True</p> Signup and view all the answers

    What document should you create to address and dissect the problems that arose during your project?

    <p>Review document</p> Signup and view all the answers

    What are some tasks involved in closing out a project? (Select all that apply)

    <p>Reflect on the project</p> Signup and view all the answers

    A thorough and honest performance review shows weakness in a project manager.

    <p>False</p> Signup and view all the answers

    To ensure you are ending your project neatly and thoroughly, work your way through a closing-out _ list.

    <p>task</p> Signup and view all the answers

    What are the 5 characteristics of S.M.A.R.T. goals?

    <p>specific, measurable, attainable, relevant, and timely</p> Signup and view all the answers

    What are the 3 big kinds of restraints to be worried about in a project?

    <p>Resource restraints</p> Signup and view all the answers

    Having a project plan is essential for managing the risks in starting a new project.

    <p>True</p> Signup and view all the answers

    The Work Breakdown Structure is a ___________ of tasks to be executed by the project team.

    <p>deliverable-oriented hierarchical decomposition</p> Signup and view all the answers

    Match the following communication aspects to their descriptions:

    <p>Channels of communication = How information flows Handling concerns, complaints, new ideas, changes, or edits = Process for addressing various issues Open-door policy = A must for successful projects</p> Signup and view all the answers

    Study Notes

    What is Project Management?

    • Project management is not limited to a specific job title; anyone who organizes a team, creates timelines and budgets, and oversees a project's completion is a project manager.
    • A project manager leads a team towards a specific goal, is accountable to stakeholders, and oversees budgets and resources.

    What is a Project?

    • A project is a set of tasks grouped together with a common goal in mind.
    • It has a clear start and finish, creates something new, and has someone in charge or personally invested in the outcome.
    • It has boundaries, such as a scope, deadlines, and specific deliverables.

    Skills Required to Succeed as a Project Manager

    • Time management: create a schedule and stick to it.
    • Delegation: prioritize tasks and delegate them to team members.
    • Organization: use a project management tool to keep track of information.
    • Risk management: balance risk aversion with taking calculated risks.
    • Leadership: lead and facilitate team members, manage meetings, and handle conflicts.
    • Budgeting: negotiate and manage resources to avoid going over budget.
    • Flexibility: make quick and confident decisions, and adapt to changes.
    • Critical thinking: think objectively and make informed decisions.
    • Communication: communicate effectively with the team, stakeholders, and clients.
    • Technology: use technology to communicate, lead, and manage projects efficiently.

    The Phases of a Project

    • Phase 1: Start (Initiation) - define the project's purpose, goals, and scope.
    • Phase 2: Create a Project Plan - detail the project's scope, tasks, budget, and timeline.
    • Phase 3: Execute the Plan - assign tasks, track progress, and manage the project's execution.
    • Phase 4: Watch the Plan - monitor and adjust the project's progress, and handle challenges.
    • Phase 5: Close the Project - complete the project, review performance, and document lessons learned.

    Starting a Project

    • State the project's purpose and goals (the "big why").
    • Gather materials and information from stakeholders.
    • Set SMART (specific, measurable, attainable, relevant, and timely) goals.
    • Address budget, resource, and time constraints.
    • Ensure the project's goals are attainable with the given constraints.

    Creating a Project Plan

    • Encourage team members to take ownership of the project.
    • Delegating tasks clearly and specifically.
    • Facilitate discussion and understanding between departments.
    • Make support processes clear.
    • Be adaptable and provide necessary tools and resources.
    • A project plan should answer questions about the project's goals, budget, tasks, timeline, and evaluation process.
    • A good project plan is results-oriented, measurable, and adaptable.### Project Management Essentials
    • A good project plan should be vertical, allowing multiple people to work on different tasks simultaneously.
    • Project plans should last no longer than a year, or ideally 100 days or less to maintain motivation and avoid morale issues.

    Work Breakdown Structure (WBS)

    • A WBS is a hierarchical decomposition of work to be executed by the project team.
    • It's a list of tasks, including team member assignments, dependencies, and deliverables.
    • Project management software can make creating a WBS easier.

    Meetings and Communication

    • Schedule all meetings at the beginning of the project, including kick-off, performance review, and check-in meetings.
    • Establish open communication channels and processes for handling concerns, complaints, and new ideas.
    • Ensure team members know who to contact and through which channel.

    Scheduling and Resource Management

    • Group tasks into milestones and set deadlines for each.
    • Budget labor hours and ensure they match task duration.
    • Allocate resources, including labor, time, and funds.
    • Identify potential expenses and resources needed to complete the project.

    Executing the Plan

    • Managing a project is about managing people and leading a team.
    • Set expectations and communicate regularly with the team.
    • Listen to new ideas and be open to changes.
    • Care about team members as humans, not just teammates.

    Reporting and Meetings

    • Meetings should have clear objectives, agendas, and end times.
    • Use reporting to track progress and identify issues.
    • Encourage open communication and address concerns promptly.

    Dealing with Changes and Scope Creep

    • Scope creep occurs when a project's scope expands or changes, requiring more resources.
    • Avoid scope creep by having a detailed plan and contingency planning.
    • Identify and address scope creep promptly to mitigate damage.

    Managing the Project

    • Use project management software to track progress, resource allocation, and budgets.
    • Regularly communicate with the team and stakeholders.
    • Watch for risks and manage them proactively.
    • Manage budgets, timelines, and stakeholder expectations.

    Risk Management

    • Identify and discuss risks early on in the project.
    • Explore pros and cons of taking risks and track outcomes.
    • Use both objective and subjective thinking to evaluate risks.
    • Use project management software to track risks and outcomes.

    Budgets and Timelines

    • Manage budgets and timelines proactively.
    • Identify problems early and use objective and subjective thinking to correct course.
    • Use project management software to track and adjust budgets and timelines.

    Personnel and Stakeholders

    • Manage stakeholder expectations and communicate regularly.
    • Watch, communicate, and correct course to ensure project success.### Managing Stakeholder Expectations
    • Engage stakeholders by staying in touch about project progress and listening to their concerns
    • Be transparent by making the Statement of Work (SOW) and project plan easily accessible
    • Address concerns politely and promptly to ensure the project aligns with stakeholders' expectations
    • Avoid overhyping deliverables by under-promising and over-delivering

    Team & Role Management

    • Manage team members on a task-by-task scale
    • Identify the project leader and executive sponsor to ensure clear decision-making authority
    • Define roles and task scope to avoid confusion
    • Use ongoing communication to manage risk, budget, and timeline

    Closing the Project

    • Close out tasks by completing deliverables, installing and testing, preparing manuals, and agreeing on follow-up support
    • Address customer issues, organizational issues, personnel issues, and administrative issues
    • Reflect on the project by evaluating what went right, what went wrong, and what can be improved

    Creating a Review Document

    • Record and track feedback to learn from the project
    • Create a Project Review Document that addresses successes, challenges, and areas for improvement
    • Include a review of project goals, challenges, and lessons learned

    Project Management Overview

    • A project has a clear goal, boundaries, and someone in charge
    • A project manager needs leadership, communication, risk-savviness, organization, collaboration, and negotiation skills
    • The five phases of a project are initiation, planning, execution, monitoring and control, and closure

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